Thebeautynorth (thebeautynorth.com) has a 3.3 out of 5 rating on OK.one, based on 362 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 59% rate it 4 stars or higher while 40% give 1 star; The business has replied to 67% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-10-25.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently praise the prompt, incredibly helpful customer service team for quickly resolving issues and offering friendly support. Many people also highlight the wonderful quality of the clothing, noting that the garments are adorable and comfortable to wear.
Some reviewers were not happy with the sizing and material quality of certain clothing items, mentioning that garments felt too small or cheap. A few consumers additionally experienced delivery delays, stating that orders were lost by couriers or arrived significantly later than expected. Despite these occasional shipping and fit setbacks, overall satisfaction with the staff remains very high across purchases.
Auto-generated from all reviews of this business. For reference only.
So far, my experience with The Beauty north warrants a 1 star, if that! I ordered a blouse on March 26 th through the shop pay app. According to the tracker on shop pay, the order has not even been filled yet. I have sent 3 emails to this company with no response. I would not order anything from this company. It may be a scam.
Reply from Thebeautynorth2026-04-25
Dear Joan
Thank you very much for your feedback.
We have recently thoroughly reviewed our customer service system records and are currently optimizing our processes to ensure that every customer's needs are addressed promptly and appropriately.
To expedite your response, please contact us directly via the following email address, and we will prioritize your response:
Customer Service Email: [email protected]
We sincerely hope to regain your trust and understanding, and thank you for giving us the opportunity to improve our service.
Best regards
Olivia
I love the dress’s and the material!! So cute! Customer Service is Great to work!
Reply from Thebeautynorth2026-04-24
Dear Jill
Hello! We are delighted to hear that you are satisfied with the comfort of our fabric.
🧵 The feel and quality of our fabrics are always at the heart of our quality control. Your approval is the greatest testament to our dedication to meticulous material selection.
If you have any suggestions or feedback regarding your subsequent use, please feel free to share them with us. We look forward to bringing you more products that combine beauty and comfort.
Thank you again for your support and wish you a happy life!
Best regards
Olivia
Molly was wonderful to work with each time I sent message she responded right away 5 Star service!!😊
Reply from Thebeautynorth2026-04-24
Dear Julie
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
I was very happy with the customer service regarding my order exchange.
I will definitely order again
Reply from Thebeautynorth2026-04-20
Dear L Tilley
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
The customer service rep, Sunny, helped me greatly. I was not satisfied with the two tops I received due to them being too small to fit over my head to put on. She graciously offered me a 70% refund and I appreciated all her help. She was a pleasure to work with and very kind and was very responsive.
Reply from Thebeautynorth2026-04-17
Dear Kelly P
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
I needed to change my size on the top I ordered and Jaime helped me with this. Got the new top in a larger size. Everything worked out!
Reply from Thebeautynorth2026-04-13
Dear Becky
Hello! We're delighted that you appreciate our approach. We always prioritize our customers' needs, providing accurate and professional assistance to ensure every customer receives a timely and satisfactory resolution. ⚙️ We will continue to improve our service.
If you have any questions or suggestions in the future, please feel free to contact us. Thank you for your support and trust, and we will continue to work hard to meet your expectations!
Wish you a happy life!
Best regards
Olivia
The agent answered my questions with in. Couple of days and offered me options to my order. Answered my every email.
Reply from Thebeautynorth2026-04-11
Dear Company
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
I am a new customer to this company Beautynorth. I must say that I am so impressed. The quality of the product is amazing and the prices are affordable Their customer service is by far the best I have ever dealt with They respond quickly and resolve any issues that is favorable to their customers. They have found a new customer Keep up the god work
Reply from Thebeautynorth2026-04-11
Dear Theresa
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
I received great customer service when the item I ordered did not fit correctly.
Reply from Thebeautynorth2026-04-07
Dear Carmela
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Very friendly service! Sunny kept me up to date on what was happening with my order, every step of the way. My emails were responded to in a timely manner and the product was good quality. Very happy with this order
Reply from Thebeautynorth2026-04-01
Dear Reva
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
I went to order two tops and it had six tops on there. Emailed me that they were sending me the two tops and this was back on March 3. It is now March 29 and I still haven’t heard anything. I definitely would not buy from this place again.
Reply from Thebeautynorth2026-03-30
Dear Marie
We are deeply sorry to hear that you haven't received your package yet. We are deeply sorry and regretful that you haven't been able to enjoy your shopping experience as you wished.
If you haven't received your package yet or need further confirmation on the shipping status, please feel free to contact us at any time:
Customer Service Email: [email protected]
Olivia will prioritize verifying your tracking information and, if necessary, provide a solution.
Wish you a happy life!
Best regards
Olivia
Dear Kimbra
Hello! Thank you for your satisfaction with our customer service's quick response.
📞 Your approval is the best encouragement for our team. We will continue to optimize our service processes and continuously improve our response speed and service experience.
If you have any questions or needs, please feel free to contact us. We will continue to provide you with support and assistance.
Thank you again for your trust and support. I wish you a happy life!
Best regards
Olivia
Dear Crystal
Hello! Thank you for your satisfaction with our customer service's quick response.
📞 Your approval is the best encouragement for our team. We will continue to optimize our service processes and continuously improve our response speed and service experience.
If you have any questions or needs, please feel free to contact us. We will continue to provide you with support and assistance.
Thank you again for your trust and support. I wish you a happy life!
Best regards
Olivia
I really enjoyed the items I received. I did get the wrong color but customer service was amazing and sent me a different item for free!
Reply from Thebeautynorth2026-03-14
Dear Terrie
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
I had to make an exchange for size, and they were very helpful. The pullover I purchased was of great quality, and I love it.
Reply from Thebeautynorth2026-03-11
Dear Kendra S
Hello! We're delighted that you appreciate our approach. We always prioritize our customers' needs, providing accurate and professional assistance to ensure every customer receives a timely and satisfactory resolution. ⚙️ We will continue to improve our service.
If you have any questions or suggestions in the future, please feel free to contact us. Thank you for your support and trust, and we will continue to work hard to meet your expectations!
Wish you a happy life!
Best regards
Olivia
Customer service is fast responding and trying to resolve the issue.
Reply from Thebeautynorth2026-03-09
Dear Lana
Hello! Thank you for your satisfaction with our customer service's quick response.
📞 Your approval is the best encouragement for our team. We will continue to optimize our service processes and continuously improve our response speed and service experience.
If you have any questions or needs, please feel free to contact us. We will continue to provide you with support and assistance.
Thank you again for your trust and support. I wish you a happy life!
Best regards
Olivia
Sunny is the best. She has always responded to let me know about my orders. She sends me updates regularly and provides the tracking when available. Sunny is an asset to your company!
Reply from Thebeautynorth2026-02-26
Dear Cheryl
Thank you very much for your recognition of our customer service team, especially for your patience and professionalism in handling your order.
We firmly believe that meticulous service ensures a secure and enjoyable shopping experience.
We will pass on your feedback to the relevant staff, as it is a great encouragement to our team.
We look forward to continuing to provide you with thoughtful and considerate service in the future! We wish you a happy life!
Best regards
Olivia
this company went out of their way to assist me in a replacement for an item that was too small. The item was great just a bit small. I really appreciate the communication and the great customer service.
Reply from Thebeautynorth2026-02-26
Dear JON & LYNN GEORGE
Hello! We're delighted that you appreciate our approach. We always prioritize our customers' needs, providing accurate and professional assistance to ensure every customer receives a timely and satisfactory resolution. ⚙️ We will continue to improve our service.
If you have any questions or suggestions in the future, please feel free to contact us. Thank you for your support and trust, and we will continue to work hard to meet your expectations!
Wish you a happy life!
Best regards
Olivia
I didn't like the fit of the dress I originally ordered. Mia has been wonderful in offering a replacement for it. I would highly recommend this company.
Reply from Thebeautynorth2026-02-26
Dear LARINDA
Hello! We're delighted that you appreciate our approach. We always prioritize our customers' needs, providing accurate and professional assistance to ensure every customer receives a timely and satisfactory resolution. ⚙️ We will continue to improve our service.
If you have any questions or suggestions in the future, please feel free to contact us. Thank you for your support and trust, and we will continue to work hard to meet your expectations!
Wish you a happy life!
Best regards
Olivia
Dear M K
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
pinklaura.com
Artveraprint
Silentchic
belovejewel.com
Customgiftbest
Moonlightbelle
Flairgifts
Giftfors