To new beginnings, let's COMMENSESleek, classic, with a twist.We’re a fashion house focused on everyday luxury and obsessed with comfort and exceptional quality with sleek designs. We believe in looking like a million bucks, not spending it – which is why we go the extra mile to source the absolute best fabrics at the most accessible prices. We believe in feel good colors, even black and navy makes you feel best, we are here for that.And of course, we think shopping should be fun.Consider this your new beginning, a fresh start to be yourself. Welcome, we’re glad you’re here. Let’s begin.
Written by the business, not verified by us.
Is Commense legit?
Commense (thecommense.com) has a 4.7 out of 5 rating on OK.one, based on 140 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-24.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stylish designs, noting that the outfits look wonderful for various occasions and fit true to the provided measurements. Many shoppers mention that customer service representatives are exceptionally helpful and responsive, making the return process easy and convenient.
However, some customers also noted that they had to cover the expenses for return shipping costs themselves. A few other people also felt that certain garments suffered from sizing inconsistencies or disappointing fabric quality compared to expectations. Some reviewers were not happy with communication delays when trying to resolve these order issues.
Auto-generated from all reviews of this business. For reference only.
I made an online purchase, and after receiving my order, I realized I was hesitant about keeping a few of the items. I reached out to customer support to initiate a return, and they responded almost immediately. The entire process was straightforward and hassle-free.
The support team offered me three different resolution options, all of which were customer-friendly. I chose the one that worked best for me, and the entire process was completed the same day.
I'm extremely happy with the level of customer service, how easy they made the return process, and, of course, with the items I decided to keep. It was a great shopping experience from start to finish.
I am absolutely thrilled with my Commense Experience 10/10
I am absolutely thrilled with my purchase from Comense! The quality exceeded my expectations, and the fit, style, and craftsmanship are amazing. What made the experience even better was the outstanding customer service. The team was incredibly responsive, friendly, and genuinely committed to ensuring I was happy with my purchase. They went above and beyond to answer my questions and provide support every step of the way. It's rare to find both a fantastic product and such exceptional customer care. I highly recommend Comense and will definitely be shopping with them again
Quality is great. Just make sure to read measurements- I didn’t the first time & sizing can run a little small but other than that I have loved all of my pieces and got a lot of compliments!
Delivery arrived at the agreed time and customer support was excellent. Very good quality clothes and true to the pictures, fits in general very well.
C
Carrie · 32 reviews · Experienced 2026-07-27 ·
★★★★★
Terrible quality of clothes
Terrible quality of clothes. I have bought better for a quarter of the price from shein. You also have to pay for your own returns of you don't want to keep them due to them being unwearably cheap quality. Awful customer service, waited nearly 4 weeks for this unwearable package and now have to pay to send it back when it is nothing as described. Cited the consumer rights act 2015 to them with no joy so taking to trust pilot to let everyone know just how awful they are.BE WARNED THE QUALITY IS AWFUL!!!!
Reply from Commense2026-07-31
Hi Carrie,
Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience caused by your recent experience with Commense. We highly appreciate your understanding and are committed to addressing your concerns.
Please rest assured that we take all customer feedback seriously, and we are actively working to find a resolution that meets your satisfaction. Our goal is to ensure a positive shopping experience for all our customers, and your input is invaluable in helping us achieve that.
Commense Customer Support Team
First I was sceptical but I tried and I dont regret.
Great quality
Clothes are same as on the website
Size : Large is equal to a 40
Customer service : exceptionnal and does answer all the questions very quickly, very accommodating, I will buy again from them.
I have purchased from here a couple of times now and all the clothes were really cute and good quality. Customer service was very helpful when I contacted them because I needed to get a different size in something.
I recently discovered Commense, and I’m so glad I did! ⭐⭐⭐⭐⭐
Their clothing is absolutely beautiful, unique, elegant, and unlike what you find in most online stores. The quality exceeded my expectations, with well-made pieces that look and feel premium.
I also had a question about my order, and their customer service responded quickly and was incredibly helpful. It’s refreshing to find a company that combines stylish, high-quality clothing with excellent customer support.
I’ll definitely be ordering from Commense again and highly recommend them to anyone looking for chic, distinctive fashion!
Absolutely delighted with my experience with Commense! The quality of the clothing is fantastic, beautifully made, great quality, and exactly as pictured.
Two items I ordered were unfortunately too small, but their customer service was outstanding. They were incredibly friendly, responded quickly, and resolved everything efficiently with no hassle at all.
It's rare to find a company that combines excellent products with such exceptional customer service. I wouldn't hesitate to order from Commense again and highly recommend them!
S
Smun Tham · 1 review · Experienced 2026-07-19 ·
★★★★★
Their design and material are good
Their design and material are good. Overall shopping is great as the customer service team is very responsive!
Commense
Cider
Halara
RIHOAS
Cupshe
MICAS
smooche
AZAZIE