DUA Fragrances hand crafts premium perfumes, colognes, and fragrances in Los Angeles. Our exquisite collection is perfect for anyone who loves luxury and wants to feel unique without spending a fortune.
Written by the business, not verified by us.The Dua Brand (theduabrand.com) has a 3.2 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 53% rate it 4 stars or higher while 35% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-12.
Reviewers had a great experience with this company. Customers truly love the wide variety of affordable, high-quality fragrances that closely replicate expensive designer scents without breaking the user's budget. Consumers frequently mention that their purchases arrive very quickly and are securely packed with protective materials, making the overall shopping experience extremely satisfying. However, some customers also noted that shipping times can sometimes be quite slow, and customer support occasionally fails to resolve issues satisfactorily when delivery mistakes happen. A few other people experienced frustrating problems with incorrect items being sent or received bottles that required several weeks of maceration before smelling correct.
Auto-generated from all reviews of this business. For reference only.Worst company and customer service ever! I’ve ordered many times from them and each time it took WEEKS to get my order. Every single time I have ordered something I have had to remind them to send it to me. I’m done with them. I’ll never order from them again.
The product itself is great. I would much rather prefer to spend $50 on a bottle of cologne rather than $500 on a bottle of the real deal Creed scent. The only thing I didn’t like was that it took a while for the bottle to get here. Besides that, the scent itself is amazing, though I wish it lasted a little longer.
Perfume description is not reflecting true aroma. It is very strong floral smell , instead of citrusy. Extremely strong “ cheap cologne smell. Can’t stand it
I have had a great experience with this company. They stick to their shipping guidelines and their honorable business people. I highly recommend them. They have really good product.
The quality of the product is outstanding. They all smell amazing and last a very long time. I’ve gotten more compliments with dua fragrance than name brands. I can’t wait to purchase more!
Dua sells some very nice scents, some people may like one scent where someone else may find it not as good. The only drawback I have is the time they take to ship. I have waited a couple of weeks to receive a couple of mine. Other than that I think they are a great alternative to the more expensive brands and the ones that have been discontinued.
Product ordered on 6/15/26. As of today’s date of 6/25/26, product has yet to be shipped. Attempted to reach out to a human being to resolve this issue, and no response. The listed phone number, 909-771-1580, has no response and voicemail is full. This company is a scam. Stay away.
First time buying from them order June 9th hasn't received purchase yet now they saying it has been returned to them you can't call them goes to recording quick sounds like someone is watching TV or something they never answer never again will I buy anything from them haven't got a refund or anything 😡😡😡😡
Bought from them after getting ads on IG and Facebook. Slow shipping and bought Serene Hinoki which smelled chemically and and very soapy. Not for me and disappointed.
Best everlasting smell, I love it
I love Dua Brand, their perfumes are not original designer, but similar to the original, plus 30% fragrance oil concentration. This perfume will last for 8 hours straight. If you love to have original creed aventus, you welcome at Fragroom. This one has a similar to original scent and lasting 8 hours same as original creed aventus. I love Dua!
My first time buying from this company. I should have checked the return policy first. When a company won't let you return their product for the excuse like it's a personal porduct and if you open it you can't return it becaused it may be contaminated, that should tell you they have no faith in their product. It's isn't toothbrushes. Who ever got a desease from opening a bottle and smelling it. I bought 7 bottles of different colognes. Only 2 of the 7 had a smell and they requirt 10 to 15 squirts. Then it only lasted for about 30 minutes and that is if you held your are up to your nose. A real waiste of money. In my collection of over 200 colognes I don't have anything that is as usless as this junk. They tell you to trade it if you don't like it. You got me this time but you will never get me again. Pure garbage!!
Their Parfums are spot on. I have so many and never been disappointed.
Amazing and all Bangers!!! I repeat ALL BANGERS!!!
Still waiting 10 days after ordering for them to ship. They created the shipping label days ago to make it look like they have fulfilled the order, but they still haven't given the package to the carrier.
This company is very shady. I am currently being ignored by the company for an order I placed 10 days ago. It still hasn't shipped. My previous order was completely incorrect. I ordered three specific colognes and received 3 different and random women's perfumes. It has been over a week and they have not returned my emails. Yes I said emails. I tried to call of course, but they do not have an actual phone number or business. It says mailbox is full. Stay away from this company. There are so many better brands at even better prices with actual customer service and who will stand by their products.
Good day. I placed an order on or around May 9th 2026, and ask of today June 5th I still have not received my item.
I absolutely love the scent! It just took almost a month to get here is the reason for only 4 stars.
Poor terrible shipping with minimal to no customer support.
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