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Health & Medical

TheFitVille

202 reviews

4.0202 reviews
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About TheFitVille

Data updated
Website
thefitville.com
Category
Health & Medical
Location
United States · Newark
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
78% (31/40)
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Is TheFitVille legit?

TheFitVille (thefitville.com) has a 4.0 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Health & Medical and its reputation is good. 73% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 78% of negative reviews. Last updated 2026-08-10.

What people say

R
Rodney Cooley · 2 reviews · Verified · Experienced 2026-07-21 ·

It fit my big feets

Reply from TheFitVille2026-08-07

We are thrilled to see that you found the product you need! Welcome to look around at FitVille any time, have a blessed day!

N
Neil Keller · 44 reviews · Experienced 2026-08-07 ·

My Son was very pleased with the shoes

My Son was very pleased with the shoes, we have had a lot of trouble getting shoes for him. He been suffering with very swollen feet. Just delivery took time. Kind regards Sarah Keller

Reply from TheFitVille2026-08-08

That is great news, thank you so much for commenting! Welcome to look around at FitVille any time, have a blessed day!

C
Chuck OBrien · 3 reviews · Verified · Experienced 2026-07-21 ·

It took a very long time to receive…

It took a very long time to receive them. I haven’t had the chance to wear them yet. They do feel comfortable and they look like they are well constructed.

Reply from TheFitVille2026-08-08

Sorry for the late shipping. We warehouse in USA, UK, Germany and Hong Kong. The shipping may take from 7-15 days depending on the warehouse location. We will be looking for faster logistics partners, thanks for the suggestion!

T
Thomas Vogel · 2 reviews · Verified · Experienced 2026-07-24 ·

Well the shoes I got are a little snug…

Well the shoes I got are a little snug and are rubbing on my toes. But this company has been great to me and asked if a different pair would be any better and had sent to me free of cost. They try really hard to work with people. Love the company and will get more shoes from them again. Cusomer service is real good.

Reply from TheFitVille2026-08-08

Thank you so much for sharing your experience with us! Welcome to look around at FitVille any time, have a blessed day!

P
Pamela K · 1 review · Verified · Experienced 2026-07-21 ·

Great customer service

When I needed a different size, the process was very easy. Fitville wanted my experience to be exceptional, and it was.

Reply from TheFitVille2026-08-08

Thank you so much for commenting and for your generous trust! Welcome to look around at FitVille any time, have a blessed day!

S
Stephanie Taylor · 1 review · Verified · Experienced 2026-07-24 ·

I have called and left messages to…

I have called and left messages to return call. I have sent texted and email messages with NO response. I believe they shipped the wrong size for what I ordered and need to talk to someone NOW!!!

Reply from TheFitVille2026-08-08

Hello Stephanie, We're sorry for the experience. Sometimes we can't receive emails from customers, so we don't solve the problem in time.  We have sent the email to you; please kindly check! Looking forward to hearing from you soon, have a blessed day!

W
Wayne Brockman · 1 review · Verified · Experienced 2026-07-24 ·

Great shoes!

Great shoes!! This is my 3rd pair 🎉

Reply from TheFitVille2026-08-08

Thank you so much for commenting and for your generous trust! Welcome to look around at FitVille any time, have a blessed day!

S
Susanne Cloute · 1 review · Verified · Experienced 2026-07-23 ·

My sneakers developed holes in heels…

My sneakers developed holes in heels after only 3 1/2 months. I thought Fitville would replace them for free, but I had to pay $15.

Reply from TheFitVille2026-08-08

Hello Susanne, we are very sorry about your experience! We can see you paid $15.00. Have you received the replacement shoes? If you need any help, please email us at [email protected]. We will look into this and offer some help from my end, thank you!

C
Colleen DeOliveira · 1 review · Verified · Experienced 2026-07-24 ·

My husband has Parkinson's disease with…

My husband has Parkinson's disease with dementia his feet swell due to low blood pressure and these shoes have been wonderful for him.

Reply from TheFitVille2026-08-08

That is great news, thank you so much for commenting! Welcome to look around at FitVille any time, have a blessed day!

M
Michael Davis · 1 review · Verified · Experienced 2026-07-24 ·

The arrival time frame and trying to…

The arrival time frame and trying to contact the company was non existent no answer back I will not ever buy anything from your company please do not send me anymore emails please

Reply from TheFitVille2026-08-07

Hello Michael, We are very sorry about your experience! We have sent the email to you regarding the delivery details; please kindly check! Looking forward to hearing from you soon, have a blessed day!

J
John Torrisi · 2 reviews · Verified · Experienced 2026-07-20 ·

Great shoes,great price,great fit.

Reply from TheFitVille2026-08-07

Thank you so much for commenting and for your generous trust! Welcome to look around at FitVille any time, have a blessed day!

G
Gary Fountain · 2 reviews · Verified · Experienced 2026-07-21 ·

Fitville has a wide selection of shoes…

Fitville has a wide selection of shoes to choose from. For comfort and durability, I highly recommend Fitville for all of your daily work and leisure activities. I give them 5 stars for great service.

Reply from TheFitVille2026-08-08

Thank you so much for commenting and for your generous trust! Welcome to look around at FitVille any time, have a blessed day!

c
customer · 4 reviews · Verified · Experienced 2026-07-24 ·

Easy to use website

Reply from TheFitVille2026-08-08

Thank you so much for commenting and for your generous trust! Welcome to look around at FitVille any time, have a blessed day!

S
Sonya · 4 reviews · Verified · Experienced 2026-07-20 ·

Can't wait.

Even though I had the tracking information, it was still hard to determine where my package was, but i did receive them in 2 week time. THX

Reply from TheFitVille2026-08-08

Sorry for the late shipping. We warehouse in USA, UK, Germany and Hong Kong. The shipping may take from 7-15 days depending on the warehouse location. We will be looking for faster logistics partners, thanks for the suggestion!

P
Perry Smith · 10 reviews · Verified · Experienced 2026-07-20 ·

Very nice looking shoe

Very nice looking shoe. Extremely...EXTREMELY soft sole. Very good wide fit

Reply from TheFitVille2026-08-08

Thank you so much for commenting and for your generous trust! Welcome to look around at FitVille any time, have a blessed day!

M
Madison McElroy · 1 review · Verified · Experienced 2026-07-24 ·

Numerous messages left at your Customer…

Numerous messages left at your Customer Service with no response. Once I received the shoes,the right shoe hurts my foot,as the shoe is too short. I need to return these shoes as I will not be able to wear the right shoe.

Reply from TheFitVille2026-08-08

Hello Madison, We are very sorry about your experience! Sometimes we can't receive emails from customers, so we don't solve the problem in time. We have sent the email to you; please kindly check! Looking forward to hearing from you soon, have a blessed day!

G
Gussguss · 1 review · Verified · Experienced 2026-07-24 ·

The quality of the shoes seems to be diminishing.

The quality of the shoes seems to be diminishing. and the comfort I once enjoyed has disappeared. The prices are great when you can catch your size in the on sale group but I felt it was impossible to get answers when I had questions. Delivery too almost 3 weeks but was excellent. It is difficult to understand the return policy, so I just keep or donate the shoes that are uncomfortable.

Reply from TheFitVille2026-08-08

Hello there, we are very sorry about your experience! We are happy to assist you with the return/exchange. Would you mind emailing us at: [email protected]? We will look into this and offer some help from my end, thank you!

E
Elizabeth · 2 reviews · Verified · Experienced 2026-07-21 ·

Good communication and timely delivery

Good communication and timely delivery. Good quality for price.

Reply from TheFitVille2026-08-07

Thank you so much for sharing your experience with us! Welcome to look around at FitVille any time, have a blessed day!

M
Michael Brown · 1 review · Verified · Experienced 2026-07-19 ·

Dynamic fit

Dynamic fit, quality material and great looking design

Reply from TheFitVille2026-08-06

Thank you so much for commenting and for your generous trust! Welcome to look around at FitVille any time, have a blessed day!

M
Michael March · 6 reviews · Verified · Experienced 2026-07-20 ·

Wide shoes

Well i tried to pairs same size but to different colors and one is OK and other hurts to walk in i don't get it

Reply from TheFitVille2026-08-06

Hi Michael, We are very sorry about your experience! Upon verification, we found that you ordered one pair of size 11.5 and one pair of size 12 shoes. Which pair is the incorrect size? If you need to return /exchange, would you mind emailing us at: [email protected]? We will look into this and offer some help from my end, thank you!