TheFitVille (thefitville.com) has a 4.0 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Health & Medical and its reputation is good. 73% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 78% of negative reviews. Last updated 2026-08-10.
I was happy with the price and the sizing available. The shipping took a month to get here. If that had been reasonable, I would have given it 5 stars.
Thank you so much for commenting and for your generous trust! We will be looking for faster logistics partners, thanks for the feedback! Welcome to look around at FitVille any time, have a blessed day!
Excellent customer service and quality products
That is great news, thank you so much for commenting! Welcome to look around at FitVille any time, have a blessed day!
Well built. Look great. Easy to put on. Just need some time for shoes and feet to break each other in.
That is great news, thank you so much for commenting! Welcome to look around at FitVille any time, have a blessed day!
Purchased a pair of gents golf shoes recently extra wide fit absolutely brilliant great quality and very comfortable would highly recommend them, customer service was good and the delivery was excellent easy to track 👍
Thank you so much for commenting and for your generous trust! Welcome to look around at FitVille any time, have a blessed day!
My shoes never showed up. Bad follow thru.
Hello Ralph, We're sorry about the experience. We've sent the proof of delivery via email. Could you please check for a while? Let us know whether you received the package or not; we will provide further assistance. Have a blessed day!
Prompt service; sneakers so far are very comfortable, look good, and are a good value .
We are thrilled to see that you found the product you need! Welcome to look around at FitVille any time, have a blessed day!
Fantastic customer service. Had a slight problem with my order which was resolved the same day. Highly recommended. Thanks again. Would highly recommend.
Thank you so much for commenting and for your generous trust! Welcome to look around at FitVille any time, have a blessed day!
The size is what I ordered, the shoes are cute but I can’t get my foot in the shoe
Hello Mary, We're sorry about the experience. We are happy to assist you with the return/exchange request via email, we have sent the email to you, please kindly check! Looking forward to hearing from you soon, have a blessed day!
you advertised as a 4E width but what arrived was a Double E width, which pinch my feet. Will never purchase again
Hello Christopher, we are very sorry about your experience! We are happy to assist you with the return/exchange. Would you mind emailing us at: [email protected]? We will look into this and offer some help from my end, thank you!
Sorry for the late shipping. We warehouse in USA, UK, Germany and Hong Kong. Shipping may take from 7-15 days, depending on the warehouse location. We will be looking for faster logistics partners. Thanks for the suggestion!
A refund was applied because I did not received my product in 3 weeks. They offered to send another pair of sneakers but I decided I couldn't wait I needed a pair now they respond it quickly and was very courteous. Thank you, Diane
Hello Diane, We're sorry for the experience. We have sent the email to you regarding the delivery issue; please kindly check! Looking forward to hearing from you soon, have a blessed day!
The delivery was much quicker than i imagined, and the shoes are amazing
Thank you so much for commenting and for your generous trust! Welcome to look around at FitVille any time, have a blessed day!
Great shoe, best fit I’ve ever had. Shipping was slow, but worth the wait
Thank you so much for commenting and for your generous trust! Welcome to look around at FitVille any time, have a blessed day!
Great fit, excellent comfort, and perfect for everyday walking. A special thank you for making an exchange possible even after the return window had ended.
That is great news, thank you so much for commenting! Welcome to look around at FitVille any time, have a blessed day!
Can never get a response from anyone i sent emails and text messages and called corporate number and have yet got an address to return shoes I ordered and exchange for larger size no happy only have 30 days to return and if no one answers what am I to do
Hi Brad, we are very sorry about your experience! We are happy to assist you with the return/exchange request via email, we have sent the email to you, please kindly check! Looking forward to hearing from you soon, have a blessed day!
I ordered the wrong shoes. I’ve been trying to return them for 5 days. I’ve been in contact with customer service, but they won’t send me return instructions. Send me return instructions. Curtis
Hi Curtis, we are very sorry about your experience! We are happy to assist you with the return/exchange request via email, we have sent the email to you, please kindly check! Looking forward to hearing from you soon, have a blessed day!
Good shoes - poor service Shoes arrived and they look great, but I ordered a size too small. Despite 3 attempts to contact seller to discuss exchange zero response.
Hi Greg, we are very sorry about your experience! We are happy to assist you with the return/exchange request via email, we have sent the email to you, please kindly check! Looking forward to hearing from you soon, have a blessed day!
I now have found at last comfortable roomy trainers that fit my wide feet, I have several pairs including sandals that I find I can walk in all day without any issues, customer service good.
Thank you so much for commenting, we are happy to assist! Welcome to look around at FitVille any time, have a blessed day!
Very nice they are very good and fit great they fit very very comfortable no breaking in time. look great thank yo u
Thank you so much for commenting, we are happy to assist! Welcome to look around at FitVille any time, have a blessed day!
Sorry for the late shipping. We warehouse in USA, UK, Germany and Hong Kong. The shipping may take from 7-15 days depending on the warehouse location. We will be looking for faster logistics partners, thanks for the suggestion!
202 reviews matching