About thefreezepipe.com
Data updated- Website
- thefreezepipe.com
- Category
- Food, Beverages & Tobacco
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 25 reviews
- Replies to negative
- 0% (0/40)
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About this business
Freeze Pipe is a small American-owned online smoke shop that makes a unique line of freezable bongs, bubblers, pipes and more. These thick glass pieces all feature various combinations of glycerin coils, which work to cool smoke down by over 300 degrees.
Written by the business, not verified by us.Is thefreezepipe.com legit?
thefreezepipe.com (thefreezepipe.com) has a 3.3 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is mixed. Opinions are polarized: 53% rate it 4 stars or higher while 28% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-28.
What reviewers say
AI generatedMost reviewers were somewhat happy with their experience overall. Consumers generally appreciate the innovative concept of the freeze pipes, noting that they offer a refreshing cooling design when functioning correctly. Many people find that the initial impression of these smoking devices is quite positive, praising the clever balancing features and design ideas. Some reviewers were not happy with the overall durability, mentioning that parts broke too quickly. Customers also experienced issues with pieces cracking unexpectedly, loose bowl pieces, and high prices that felt unjustified. Additionally, people noted that cleaning the equipment is challenging and that getting assistance with problems is difficult.
Auto-generated from all reviews of this business. For reference only.What people say
Mouthpiece on my bubbler cracked…
The mouthpiece on my bubbler cracked and customer service was fast and friendly. They got my issues handled in a very quick manner. I LOVE MY FREEZE PIPE! AG$
Great pieces and customer service.
Freeze pipe is a wonderful company and…
Freeze pipe is a wonderful company and thankfully their website is very easy to maneuver!
Awsome Products and Chilly Rips!!!
I've always been a GRAV Labs guy.........but Freeze Pipe is the shizzy. My first order was a Bong Pro and a Revolver XL hand pipe followed shortly thereafter by a Beaker Bong Ultimate and another spiral hand pipe. I was so impressed with their performance and the smoothness of each hit I caved in and ordered the mini dab rig and the DNA hand pipe. Not only do these bongs/pipes perform....they look great too! I am constantly getting compliments on their design. Heck....my Mom thinks it's the coolest vase she's ever seen. The concept of the glycerin and its impact on the overall smoking experience still blows my mind. Just a couple of hints...handle with care. Some parts are very delicate and seem like they could break if handled improperly. Also, as someone else mentioned, the glass bowls for the hand pipes are not attached - they are designed to be removed. It's easy to unintentionally turn the pipe and have the bowl fall out and break or spill lit flower on your carpet.
For people who sing for a living…
I really like the quality of the glass pipes crafted by The Freeze Pipe Company. There is a notable difference using the frozen glycerin; it's a winner! I'm 66-years-old and a medical marijuana patient in Massachusetts. If you would like to have a smoother smoking experience, you can't do any better than The Freeze Pipe(s).
Good Lawd you guys Rock!!!
Good Lawd you guys Rock!!!! I love the fact you guys approved a replacement for me!! I love this pipe!!! It rips hard!!! It’s surprisingly easy to clean!!! And I love showing it off!! I am forever a supporting customer!!!
Great product
This is my second purchase! The first one i loved so much I'm gifting one to my sister for her birthday!!!! Have had no problems with the product it works like it should and even better. You want a great smooth hit buy it!!!!
Worth the price
I have the megabong with an ash catcher. It's the smoothest setup that I've ever used. Everyone who comes over and tries seems to agree with that sentiment. Even when they bring their bongs over to compare them, nothing seems to match up. I'm sure there's always something better out there, but this is really good stuff. The glass is nice and thick, and it seems to be pretty well made. It took me 2 years to break my first part of it so I would call that pretty good for me.
User friendly website
User friendly website. Free shipping and a value for the price.
I love this pipe!
I love this pipe!! It doesn’t burn when you take a hit not to mention I only smoke about half as much now per day I used to smoke joints no coughing. I recommend this to anyone who smokes on a regular basis.
Great product
Great product. Takes the burn out of the experience
Complete scam
Complete scam, this company is trash! I ordered 2 products from them, well over 250 dollars. Paid for expedited shipping on the 4th of January, my packages are apparently "lost"(yeah right) I have contacted their customer service through email everyday since my package was lost (10 days) with literally 0 response. Do not buy anything from these people, it is a scam, they will take your money and not send you anything. Straight garbage!
DO NOT SPEND YOUR MONEY HERE
Fake company, will not ship your products to you! Do not buy anything from this "company" they will steal your money l, not ship you what you order, and will not respond to your email inquiries or answer the phone. Straight garbage!
Awful Customer Service
I was sent the wrong size ash catcher. I like their products but their customer service is awful. I tried for over a month to get ahold of them. Calling, emailing even the chat provided on their website. When I finally did get a hold of them I was provided with a return shipping label and the promise then I would be shipped the correct item when I shipped the one I had. I shipped it, it's now been a week and I have tried to contact them for an update. Through the means in which they finally communicated with me. I have yet to hear back from them. So now I don't have an ash catcher and they still have my money.
Forced to pay for a replacement bubbler…
Forced to pay for a replacement bubbler after it broke. Company guarantees durability of items and charged me $57 to replace the bubbler. It should’ve been free. I won’t buy again but the product itself is good. Not great (Dabs melt down into chamber/“nectar collector” but it’s very messy and difficult to use properly. Works best with flower with concentrate on top, shatter alone or ahlny concentrate just melts right through (the bowl is not great either).
The freeze pipe spiral is my go to…
The freeze pipe spiral is my go to pipe. It’s easy to clean. Easy to see the smoke amount.Nice honeycomb bowl with silicone gasket which holds the smoke in better. From what I’ve experienced this company produces a sells a solid thick glass bongs. One of the best I found.
Love the glass
Love the glass, love the chill. Hate that my dog broke another pipe; but here I am buying a replacement, so win some, lose some. It is so easy to clean these parts and that's why I'm purchasing again.
Most fragile glass iv ever used
Most fragile glass iv ever used. Bubbler broke 5 days after getting it when the pipe tipped over didn't even fall. The $75 replacement showed up broke and got crickets from customer support
The removable bowl is extremely fragile
Just be certain that you are very gentle with the removable bowl. Is extremely fragile. It cost $10 for a replacement and trust me you can easily break one using the paper clip or a pipe cleaner. You might be better off taking it out and soaking it in vinegar and baking soda. The manufacturer should actually tell you that. That's malpractice on their part
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