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Beauty & Well-being

PerfumeBox

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201 reviews

4.5201 reviews
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About PerfumeBox

Data updated
Website
theperfumebox.com
Category
Beauty & Well-being
Location
United States
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
100% (22/22)
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About this business

Perfume Box provides genuine fragrances at competitive prices. All of our products come in the original manufacturer packaging and are 100% genuine & authentic. We are a family run company and have been in the business for the past 30 years. We aim to offer 100% customer satisfaction through low prices, our huge variety and customer service. We are adding new products on regular basis and we endeavor to maintain the site on a regular basis by constantly monitoring and updating product information.

Written by the business, not verified by us.

Is PerfumeBox legit?

PerfumeBox (theperfumebox.com) has a 4.5 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. 86% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Price, Quality. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently praise the impressive selection of hard-to-find fragrances, noting highly competitive prices and exceptionally smooth purchasing processes. Consumers also deeply appreciate the careful protective packaging and remarkably fast delivery times that consistently ensure orders arrive safely at the door. Reviewers often highlight that the products feel authentic and match their expectations perfectly, making the overall online shopping experience genuinely enjoyable. However, some people mentioned encountering frustrating delivery delays, carrier handoffs, or missing packages that required extra customer service follow-up. A few consumers also experienced problems with damaged items, broken bottles, or unexpected product inconsistencies upon arrival.

Auto-generated from all reviews of this business. For reference only.

What people say

My order #253233 no sent

My order #253233 no sent. I try to comunícate but perfume box no have a telephone number.

Reply from PerfumeBox2026-06-02

Hi Jesus, We are extremely sorry for the inconvenience. Thanks for sharing your feedback. We will try our best to keep up to your expectations. Please feel free to reach us at [email protected] with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Thank you for your understanding. Thanks & Regards, PerfumeBox.com

My review of Invictus Parfum is that…

My review of Invictus Parfum is that this is a very soapy, sweet fragrance with a slight marine note. If you're trying to smell super aquatic, this is not it. Not bad though.

Reply from PerfumeBox2026-06-02

Hi GL, We are extremely sorry for the inconvenience. Thanks for sharing your feedback. We will try our best to keep up to your expectations. Thanks & Regards, PerfumeBox.com

It was nice and easy so we will see how…

It was nice and easy so we will see how the delivery goes I love the prices for sure. Another thing is there any way I could make money with the company like promotion or working at warehouses whatever

Reply from PerfumeBox2026-06-02

Hi Lito, Thank you for taking the time to share your valuable feedback with us. We truly appreciate your support and insights. Thanks & Regards, The Perfume Box Team..

This was such a disappointment!

I waited almost an extra week from when it was supposed to be delivered and when I got it I was so excited to put it on. That is when I got a huge disappointment! This Gucci Bloom smelled like soap and such a little sent that I couldn't tell if someone watered it down or not. I am so very disappointed. Then I looked at the return policy. There is a 20% restocking fee and no shipping at all. I am just going to throw it in the trash because I don't want anyone else getting this bottle!

Reply from PerfumeBox2026-05-18

Hi Alyse , We are extremely sorry for the inconvenience. Thanks for sharing your feedback. We will try our best to keep up to your expectations. Please feel free to reach us at [email protected] with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Thank you for your understanding. Thanks & Regards, PerfumeBox.com

Never did get my order you shipped it…

Never did get my order you shipped it wrong then never reshipped it

Reply from PerfumeBox2026-05-18

Hi Janet, We are extremely sorry for the inconvenience. Thanks for sharing your feedback. We will try our best to keep up to your expectations. Please feel free to reach us at [email protected] with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Thank you for your understanding. Thanks & Regards, PerfumeBox.com

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