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Beauty & Well-being

PerfumeBox

ClaimedCollecting reviews

201 reviews

4.5201 reviews
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About PerfumeBox

Data updated
Website
theperfumebox.com
Category
Beauty & Well-being
Location
United States
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
100% (22/22)
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[email protected]theperfumebox.com

About this business

Perfume Box provides genuine fragrances at competitive prices. All of our products come in the original manufacturer packaging and are 100% genuine & authentic. We are a family run company and have been in the business for the past 30 years. We aim to offer 100% customer satisfaction through low prices, our huge variety and customer service. We are adding new products on regular basis and we endeavor to maintain the site on a regular basis by constantly monitoring and updating product information.

Written by the business, not verified by us.

Is PerfumeBox legit?

PerfumeBox (theperfumebox.com) has a 4.5 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. 86% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Price, Quality. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently praise the impressive selection of hard-to-find fragrances, noting highly competitive prices and exceptionally smooth purchasing processes. Consumers also deeply appreciate the careful protective packaging and remarkably fast delivery times that consistently ensure orders arrive safely at the door. Reviewers often highlight that the products feel authentic and match their expectations perfectly, making the overall online shopping experience genuinely enjoyable. However, some people mentioned encountering frustrating delivery delays, carrier handoffs, or missing packages that required extra customer service follow-up. A few consumers also experienced problems with damaged items, broken bottles, or unexpected product inconsistencies upon arrival.

Auto-generated from all reviews of this business. For reference only.

What people say

I
Irene DavisUnited States · 1 review · Verified · Experienced 2026-08-09 ·

The order was filled very quickly

The order was filled very quickly, without any complications or problems, and the perfume oil that I got is the best smelling thing I have ever worn. And I have worn some very expensive perfumes. Love it.! let my best friend smell it and I am ordering one today for her. She loved it too.

Reply from PerfumeBox2026-08-10

Hi Irene , Thank you for taking the time to share your valuable feedback with us. We truly appreciate your support and insights. Thanks & Regards, The Perfume Box Team..

D
DeeUnited States · 3 reviews · Verified · Experienced 2026-08-08 ·

I was able to find one of the perfume I…

I was able to find one of the perfume I was looking for. I was sad that Armani Code wasn't in your selection.

Reply from PerfumeBox2026-08-10

Hi Dee, Thank you for taking the time to share your valuable feedback with us. We truly appreciate your support and insights. Thanks & Regards, The Perfume Box Team..

EMILYUnited States · 16 reviews · Verified · Experienced 2026-07-19 ·

My experience was positive from their…

My experience was positive from their pricing and selection of middle eastern perfumes to shipping to packaging. I will continue to purchase from them

Reply from PerfumeBox2026-08-05

Hi Emily, Thank you for taking the time to share your valuable feedback with us. We truly appreciate your support and insights. Thanks & Regards, The Perfume Box Team.

D
DelanoUnited States · 6 reviews · Verified · Experienced 2026-07-18 ·

Nice selection at a g👀d price…

Nice selection at a g👀d price 🤑..including some fragrances that are not always available elsewhere 😎

Reply from PerfumeBox2026-08-05

Hi Delano, Thank you for taking the time to share your valuable feedback with us. We truly appreciate your support and insights. Thanks & Regards, The Perfume Box Team.

R
RayUnited States · 19 reviews · Verified · Experienced 2026-08-04 ·

Great Discounter

I've used perfume box in the past and I never had a problem great company great prices reliable authenticity they don't give out free samples that's only gripe I have I look for samples to figure out what possibly could be my next full size bottle

Reply from PerfumeBox2026-08-05

Hi Ray, Thank you for taking the time to share your valuable feedback with us. We truly appreciate your support and insights. Thanks & Regards, The Perfume Box Team.

J
Joseph RillUnited States · 1 review · Verified · Experienced 2026-08-04 ·

Wanted to reorder product

Wanted to reorder product, prior order popped right up, added to cart and done! Was even able to quickly add another different product too..!!

Reply from PerfumeBox2026-08-04

Hi Joseph, Thank you for taking the time to share your valuable feedback with us. We truly appreciate your support and insights. Thanks & Regards, The Perfume Box Team.

m
michael mckiernanUnited States · Verified · Experienced 2026-07-31 ·

first order from perfumebox

first order from perfumebox. ordered at 10pm. order was fulfilled and being shipped the next day. arrived 3 days later(no USPS weekend delivery). price and order turnaround time is top notch

Reply from PerfumeBox2026-08-04

Hi Michael, Thank you for taking the time to share your valuable feedback with us. We truly appreciate your support and insights. Thanks & Regards, The Perfume Box Team.

J
Jason DoughertyUnited States · Verified · Experienced 2026-07-19 ·

I never received my product

I never received my product. I told the company I never received my product. All they did was send me shipping information. Still doesn't change the fact that I never received my product. Product first started off being shipped by UPS then was handed off by USPS. Told that it ended up in a locker. Never got a key never got a product never got any proof that anything was actually ever sent involving my fragrance. Could have been a letter with just a tracking number associated with it. Not like Amazon where you get an actual picture of a box being dropped off in front of your house. They tried to solicit a review from me before I even got anything in the mail. Seem like they were fishing for a higher review before I would actually get screwed over. Very bad experience.

Reply from PerfumeBox2026-08-04

Hi Jason, We are extremely sorry for the inconvenience. Thanks for sharing your feedback. We will try our best to keep up to your expectations. Please feel free to reach us at [email protected] with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Thank you for your understanding. Thanks & Regards, PerfumeBox.com

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