Adil was a great help I'm so happy with…
Adil was a great help I'm so happy with my purchase.
About The RoomPlace
Data updated- Website
- theroomplace.com
- Category
- Home & Garden
- Location
- United States · Lombard
- Status
- Unclaimed
- Last 12 months
- 1 review
- Replies to negative
- 88% (22/25)
Do you own The RoomPlace? Claim this profile for free and start replying to reviews.
Is The RoomPlace legit?
The RoomPlace (theroomplace.com) has a 4.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home & Garden and its reputation is good. 85% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 88% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Very helpful staff
Service and sales personnel are very helpful - makes the shopping experience enjoyable - plenty of options to choose from..
Great salesman
Great salesman. The best. The delivery guys were great and efficient. The chair is beautiful.
Delivery can ruin everything
The store service was adequate, though could be more timely in processing the order once items were determined to purchase. The delivery ruined everything. Delivery was hours late, the delivery guys were very nice and professional, but overbooked for the day, not fair to them or the customer!
Reply from The RoomPlace2024-09-19
Good Evening, David. We are deeply sorry for your delivery experience. Please accept our genuine apology and know that we are committed to continuous evolvement in our service levels for our Customers. A trusted member of our team will follow up to gain further clarity and see if we can assist in anyway. Thank you for bringing this to our attention, and for your business. Respectfully, Customer Care
the lady that help us she is great,she look for ways to help and find the way to fix the problem she is wonderful thank you.
when the sales lady goes avobe and finds the way to help you and answer all your questions am greatfull for her help.
Awesome
The sales manager, Wendy, was friendly, helpful and a pleasure to do business with. The chair is perfect!
FBI a.k.a Fred
FBI a.k.a. Fred was amazing. He Introduce herself and gave me time and space to look around once he saw me iron a piece struck up a delightful Conversation. Everything went very smooth. He had to leave due to and the young lady. I can’t remember her name that took over took good care of me and it was a breeze in and out with no problems no worries.
Tonya is the Best
Tonya was patient and extremely helpful. She followed up and gave valuable information
Knowledgeable sales associate explained…
Knowledgeable sales associate explained the downside of buying a floor model, that wouldn't have warranty.
Sam was knowledgeable courteous and…
Sam was knowledgeable courteous and friendly and allowed us to take our time making a choice.
Mckenna was very nice to work with
Mckenna was very nice to work with. She found what we were looking for quickly and professionally.
Nice people to deal with
nice price on everything.
Super
Great customer service
The sales woman was awesome
The sales woman was awesome. She helped a lot. She was not pushy or checking on us every 5 minutes. Company needs more people like her.
Salesman very helpful
excellent customer service
Very professional.
Great sales people
Great sales people and affordable furniture
It was great I worked with terry
Was given a discount and special…
Was given a discount and special financing. The sales person Kasia was very helpful and knowledgeable.