White Glove Service
The service I received from in the store to the delivery of my product was excellent!
About The RoomPlace
Data updated- Website
- theroomplace.com
- Category
- Home & Garden
- Location
- United States · Lombard
- Status
- Unclaimed
- Last 12 months
- 1 review
- Replies to negative
- 88% (22/25)
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Is The RoomPlace legit?
The RoomPlace (theroomplace.com) has a 4.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home & Garden and its reputation is good. 85% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 88% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Jacob had great customer service skills
Service was good price was great…
Service was good price was great delivery was prompt got a message that they were late but I got it in the time frame
Great Customer Experience
Our experience was great. Our sales rep., TJ did a great job helping us!
My salesman
My salesman, Mr. Luis Fernandez, was simply excellent. He was informative without ever being pushy. The purchase process was efficient. I needed to change the delivery date and that went quickly and smoothly.
Excellent
Efficient, reliable and excellent with a good customer service
Fast service
Friendly and fast service very good customer service
The lady Victoria that helped us was…
The lady Victoria that helped us was very very patient and helpful.
very helpful sales person
Felt comfortable making my purchase.
We are a younger looking couple and were treated as serious customers. I appreciate the attentiveness aswell as the pleasant energy by both the store manager and show room lady who helped us.
Great sale person
Great sale person. Good information. Loved selection
Explained everything very well
Sam Boutros was a huge help with the…
Sam Boutros was a huge help with the buying process of our new sectional. He was very personable and made the experience enjoyable. When I need to buy more furniture, I will be going to Sam for all future sales. Great employee!
NO PRESSUR
WE WEREN'T PRESSURED OR BEING FOLLOWED. WHEN WE FOUND WHAT WE WANTED. WE CALLED HIM, ASKED QUESTION THAT CONCERNED US. HE WAS VERY ATUNED TO OUR NEEDS AND WANTS.
Unusually fast and easy enjoyed the…
Unusually fast and easy enjoyed the online experience a great deal
Very good,excellent and
Very dood,excellent and
Alex was kind and great with…understanding!
Alex was kind and great with understanding your needs!
Quick in and out professional
The dimensions were COMPLETELY off from…
The dimensions were COMPLETELY off from what they are listed ok your site! This is truly a disappointing experience. I would not recommend. Buyer beware
Reply from The RoomPlace2024-09-13
Good afternoon, We are deeply sorry to hear of the website issues, we truly appreciate your feedback, so we may review and correct the website. Respectfully Customer care.
Knowledgeable and helpful!
The sales consultant listened to my needs, asked pertinent questions, and made great recommendations for consideration. His knowledge of the product lines was very impressive and helpful!