At Thrivin Gymwear, we believe that fitness is more than just a routine – it’s a lifestyle that deserves to be celebrated with confidence and style. Since our founding in 2023, we’ve been dedicated to creating fitness apparel that goes beyond the ordinary, empowering women around the world to feel strong, confident, and beautiful.
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Is Thrivin Gymwear legit?
Thrivin Gymwear (thrivin-gymwear.com) has a 4.1 out of 5 rating on OK.one, based on 218 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 78% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 55% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-02.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently praise the exceptional quality and comfortable fit of the gym wear, making everyday training highly enjoyable and helping people feel truly confident. Shoppers also highlight the incredibly helpful support provided by the team when sorting out sizing questions or modifying order details.
Some reviewers were not happy with the delivery times, noting that parcels occasionally took much longer than expected to arrive or faced unexpected transit delays. Additionally, a few consumers mentioned facing significant difficulties with the return process, along with encountering unexpected sizing discrepancies that made some purchases rather frustrating.
Auto-generated from all reviews of this business. For reference only.
Disappointing refund and customer service
Unfortunately, I’ve had a very disappointing experience with Thrivin. I have now been waiting over two months for my refund, despite contacting customer service multiple times.
I had to provide proof several times and in different formats, but customer service still wasn’t able to resolve the issue. I eventually had to contact DPD (which I advise anyone reading this to do as it was resolved in a few minutes) and handle the situation myself, which I think is also unfair as I had to pay additional transport costs on top of handling everything and still my money had not been refunded - hence spending more on this brand and not receiving any type of assistance.
I originally wanted to exchange my clothes for a different size, but wanted to wait till my money was returned, unfortunately I have now missed the opportunity to repurchase the items that I wanted. I have purchased from many different sports brands but this has been by far the worst experience. It’s such a shame because I thought the overall design of Thrivin clothes was really beautiful, but not worth this much hassle.
What should have been a simple return and refund has become a very frustrating process. I expected much better communication and support from customer service and would simply like my money returned.
Reply from Thrivin Gymwear2026-08-16
Dear Tyla,
We’re sorry your experience fell short of expectations. There should certainly have been more communication made regarding the status of your return.
We’ve reached out to you by email so we can address your concern directly and offer a fair resolution.
Best,
Team Thrivin
I wanted to return my items since they were too small, but the cost of the return was over 60 USD, and about the same cost as the items. The process of return was made difficult, so it's obvious they wan't you to give up. I complained about the and were told I could return them myself using a different shipping company, but when I asked for the address I was ghosted.
Reply from Thrivin Gymwear2026-08-16
Dear Solveig,
We’re sorry to hear that your experience was disappointing. We’ve contacted you directly by email to make sure your concern is reviewed and handled properly.
Best,
Team Thrivin
Had an issue with my order being delivered and Jomarie was amazing and helped me solve my issue. Amazing customer service, they were so helpful and understanding
The gym-wear is nice, although the v- line leggings flare feel really heavy in the gym. My issue is how long it took returning the order and the price I had to pay to return my order since leggings didn’t fit (they run small) I had to pay more then 20€ to return one order and I had a lot of issues finding the return office ship off location. So if u are far from their location, make sure you get the sizing right.
Reply from Thrivin Gymwear2026-08-16
Dear Eva,
We appreciate you sharing your feedback. Our team has reached out to you by email so we can look into the issue and help further.
Best,
Team Thrivin
I’m absolutely in love with Thrivin products! 🫶🏼 I’ve tried products from several different brands, but honestly, these are by far my favorites.
I was a little skeptical when I placed my first order, but when I received the package, I was pleasantly surprised. The material is really high quality, the colors are beautiful and look exactly like they do in the pictures, and they fit beautifully on the body. 😍
They define my waist so nicely, smooth and enhance my silhouette, and make my curves look absolutely amazing. 🍑
I’ll definitely be ordering again, and I can’t wait to try more of their products. I’m so happy I discovered you! 🥹🫶🏼
I experienced an issue with my order but Lorence from the Thrivin team emailed me back very fast and was quick to send replacements. Very good customer service, great brand and fantastic clothing! Thanks for your help. Great brand 👏🏼
I had such a great experience with Ronnie! A few of my items went missing during shipping, and he was incredibly helpful and supportive throughout the entire process. He kept me updated, made sure I knew what was happening, and when it became clear the items needed to be shipped again, Ronnie was right there making sure the replacement shipment went out.
Shipping issues happen, but how a company handles them makes all the difference. Ronnie made what could have been a really frustrating experience feel easy and taken care of. Truly great customer service. Thank you, Ronnie!
Very disappointing and honestly feels like a scam.
I’m 1.70m and normally wear size S/M. I first placed a big order in size M — everything was WAY too small. So I gave them another chance and placed another big order in size L.
Now the L doesn’t fit properly either. The shorts are extremely tight around the legs, and the shirts are way too tight under the armpits.
The sizing makes absolutely no sense and is completely unrealistic. After spending money on TWO big orders trying different sizes, I’m extremely disappointed. Definitely would not recommend.
Reply from Thrivin Gymwear2026-08-13
Dear Lisa,
We’re sorry this has been your experience with Thrivin.
We would like to look into this further and offer an appropriate resolution, but we unfortunately cannot find your order number from the information you provided.
Please contact us at [email protected] with your order details for better assistance.
Best,
Team Thrivin
I have ordered three times and everything went great.
I had one item that had a long delay but i got a refund and i always got an email explaining the stage of delay, the customer service was super helpfull through the process :) Can recommend!
I had accidentally put in my old address for the delivery of my order so I emailed to get it updated and to my surprise I get a reply back quicker than I thought. The lady who was handling me was absolutely lovely. She helped in the quickest and kindest possible way as well as reassured me when I was unsure about whether my order delivery address had been updated. Over all an amazing and quick experience. Thank you JOANNA for all your help and patience
Quality is excellent, Everything is practical, comfortable and looks amazing 😻.
G
Grace Farah · 1 review · Experienced 2026-08-06 ·
★★★★★
Thrivin gym wear support team was great in helping address my concerns
Thrivin gym wear support team was great in responding to my concern and got back to me in a quick manner. Very customer friendly especially Kendra who was very lovely in helping track my package.
M
Maria V · 1 review · Experienced 2026-08-06 ·
★★★★★
There is no photo of the product shows…
There is no photo of the product shows that there is and elastic band around the hips so it’s uncomfortable to wear even though I bought it XL
I ordered two on the straight leg scrunch bum pants very comfortable and figure hugging which I like I did get a pair of legging for free I wore the leggings once for 15 minutes and the seam on the scrunch on the bum part ripped not too happy with that but I didn’t have to pay for them so I would just be aware of that incase you order