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Thrivin Gymwear

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218 reviews

4.1218 reviews
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About Thrivin Gymwear

Data updated
Website
thrivin-gymwear.com
Category
Shopping & Fashion
Location
United States
Status
Unclaimed
Last 12 months
218 reviews
Replies to negative
55% (23/42)
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About this business

At Thrivin Gymwear, we believe that fitness is more than just a routine – it’s a lifestyle that deserves to be celebrated with confidence and style. Since our founding in 2023, we’ve been dedicated to creating fitness apparel that goes beyond the ordinary, empowering women around the world to feel strong, confident, and beautiful.

Written by the business, not verified by us.

Is Thrivin Gymwear legit?

Thrivin Gymwear (thrivin-gymwear.com) has a 4.1 out of 5 rating on OK.one, based on 218 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 78% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 55% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-02.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently praise the exceptional quality and comfortable fit of the gym wear, making everyday training highly enjoyable and helping people feel truly confident. Shoppers also highlight the incredibly helpful support provided by the team when sorting out sizing questions or modifying order details. Some reviewers were not happy with the delivery times, noting that parcels occasionally took much longer than expected to arrive or faced unexpected transit delays. Additionally, a few consumers mentioned facing significant difficulties with the return process, along with encountering unexpected sizing discrepancies that made some purchases rather frustrating.

Auto-generated from all reviews of this business. For reference only.

What people say

Love, but wish the fabric was thicker.

I really love the activewear of this brand. I have ordered a few different items and I’ve loved the darker colours in the Thrivin tights, however I do feel the fabric is too thin for the lighter colours - like pistachio & light blue, especially down below. It feels like you can see through too much, so I unfortunately returned those ones.

Geen geld terug bij retour

I placed an order on June 18, it was quite a large amount. Since I’m pretty tall (179 cm), unfortunately none of the items fit, so I returned everything through the official return process. To this day, I still haven’t received a refund. I’ve emailed them about it several times, and they say they’ll look into it, but then I don’t hear anything back from them. This is really terrible and it feels like a scam. I hope I’ll get my money back...

Reply from Thrivin Gymwear2026-08-19

Dear LD, We’re sorry to hear that your refund still hasn't been processed even after reaching out. We’d like to understand what happened and see how we can help. We’re unable to identify your order based on the details available in your review, but please contact us at [email protected] with your order number so we can assist you. Best, Team Thrivin

I’m a little disappointed with this…

I’m a little disappointed with this brand because I expected much better quality for the price. The leggings are around $50, but honestly, the quality doesn’t feel much different from $15 leggings — I even found an almost identical pair for that price on SHEIN. The fabric also doesn’t stretch enough, so the leggings are quite difficult to put on and don’t feel as comfortable as I expected. I also ordered flare leggings in the Short length, which is recommended for heights around 150–160 cm. I’m 160 cm, but they are still way too long and I can only wear them with high-platform shoes or have them shortened. Another disappointing thing is the return policy — you have to pay a €10 return fee, which makes returning the leggings barely worth it. Overall, I don’t think the quality, sizing, or return experience justifies the price. I really wanted to love this brand, but unfortunately, I expected much more.

Reply from Thrivin Gymwear2026-08-17

Dear Oksana, We appreciate your feedback about the products. While we would like to look into this further and offer you a proper resolution, we cannot identify your order from the information provided. Please email us at at [email protected] with your order number so we can help you. Best, Team Thrivin

# Shorts are Tight, Returns Are Expensive, and Customer Service Is Nonexistent

I’m seeing people talking about “good” customer service… but what customer service? You’re literally talking to AI. Whenever you try to communicate via email, you immediately receive an AI-generated response, so you can forget about any real human consideration or support. The returns are also ridiculously expensive. Sending the items back from the Netherlands costs around $10, which I find excessive, especially when it comes to clothing that you need to try on before knowing whether it’s the right fit. What’s even more frustrating is that the website doesn’t clearly state how much returns will actually cost. This should be made transparent before customers make a purchase. Overall, I’m really disappointed with the customer service and the lack of transparency regarding returns.

Reply from Thrivin Gymwear2026-08-17

Dear Klaudia, We apologize that your experience with Thrivin did not meet your expectations. We’d like to understand what happened and see how we can help. However, we cannot find your order details from the information you provided. Please contact us at [email protected] with your order number, and our team will look into this for you. Best, Team Thrivin

Amazing customer service

Amazing customer service! I wanted to recognise Lorence specifically for the amazing customer service she provided throughout my enquiry today with Thrivin :) She was professional, kind, and responded in a timely manner, which made the whole experience so much easier. She took the time to listen, reconsider my concerns, and helped find a resolution that I was really happy with. It's rare to come across customer service that feels so genuine and accommodating, and because of the way Lorence handled everything, I'll definitely be a returning customer. Thank you again, Lorence!

Great experience with return!

Loved my order but unfortunately a couple of pieces did not fit well so I initiated a return for both items. I found the return process straight forward. Thrivin did offer suggested products for exchange however they were not my preferred items. When I reached out, it was promptly fixed and I could choose the products I wanted to exchange for. Once items were returned and tracking had shown Thrivin had received the returned products, I sent an email to follow up on the return progress. Melanie replied to me promptly and was able to efficiently confirm things for me. She processed my return and organised the exchange products so smoothly and quickly. She made it felt like a breeze! All I had to do now was to wait for my new items. Thank you for the great customer service Melanie. As a first time customer, it makes me feel confident to purchase again in the future.

I was actually very excited about this…

I was actually very excited about this order and waited quite a while to receive it, so I really wanted to love them. However, after trying them on, I noticed that the fabric has very little to no stretch at all the pants are extremely long, and the material doesn’t feel very breathable or comfortable for working out. I have already worn one pair, and I may decide to keep the size Small, but I would really like to return the remaining items if possible, but after get in contact with them they make you pay for the return to so, just be aware when you order this

Reply from Thrivin Gymwear2026-08-15

Dear Faviola, We’re sorry your experience with us was disappointing. Our team has already emailed you directly so we can help resolve your concern. Best, Team Thrivin

Absolutely appalling quality… complete…

Absolutely appalling quality… complete waste of money I am genuinely disgusted and bitterly disappointed with this order. I paid over AUD $100 expecting decent-quality activewear based on the way this company markets its products. What arrived felt unbelievably cheap, poorly made and nothing like the premium quality being advertised. The material feels horrible, the so-called “high-waisted” leggings are not properly high waisted, and the overall construction and finish are horrendous. To make matters worse, the seam split open while I was trying the leggings on for the very first time… with the original tag still attached. They had never been worn, washed or used. Activewear should not fall apart simply from being tried on. Honestly, I have received better-quality clothing from SHEIN and Temu for a fraction of the price. The best-quality item in this entire order was the free pair of socks included in the package… which says everything. When I emailed to complain about the defective products, the response I received was generic, uncaring and completely dismissive of how unacceptable this experience had been. Their return process also expected me to lose £8.99 to return products that arrived poorly made and defective. I paid in Australian dollars, so I would be left even further out of pocket because they supplied an unacceptable product. The entire experience has felt like a complete rip-off. A company should not be able to charge premium prices for products of this standard and then respond so carelessly when a customer reports that an item literally split during the first try-on. I absolutely do not recommend this company and would never purchase from them again. Save your money… the quality, customer care and overall experience are appalling.

Reply from Thrivin Gymwear2026-08-15

Dear Cassandra, We appreciate you sharing your experience, and we're very sorry that this left you disappointed. We’ve reached out by email so we can follow up with you directly and help address the issue. Best, Team Thrivin

Perfect

I have to say, I absolutely love these leggings! They fit perfectly, with a snug and flattering fit around the waist and hips, while the flare at the bottom gives them such a cute and stylish look. They really accentuate the shape of the bum beautifully without feeling too tight or uncomfortable. The material is so soft and comfortable, and they feel amazing to wear, both during workouts and just for everyday wear. Definitely one of my favorite pairs of leggings so far! I’ll definitely be ordering more. 🥰

The order is terrible

The order is terrible. I ordered two paires of leggings in size LONG, which should be suitable for 174-185cm. My height is 180cm, but both leggings are EXTREMELY LONG, about 20cm longer than my feet, that’s extreme. How can you lie about the sizing so much? They won’t let me return the items for free. The return fee is so expensive, around 19€.

Reply from Thrivin Gymwear2026-08-16

Dear Kristyna, We’re sorry this left you disappointed. We’ve already emailed you directly so we can look into the matter and provide further assistance. Best, Team Thrivin

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