About Tinashe Hair
Data updated- Website
- tinashehair.com
- Category
- Beauty & Well-being
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 238 reviews
- Replies to negative
- 7% (17/246)
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About this business
Tinashe Hair is a professional human hair brand dedicated to creating premium wigs that combine natural beauty, quality, comfort, and effortless styling. We offer a wide range of 100% human hair wigs, including Glueless, HD Lace, Half, Bob, Colored, and textured wigs. Designed with natural-looking details and easy-to-wear construction, Tinashe Hair helps women confidently express their unique style with beautiful hair that feels as good as it looks.
Written by the business, not verified by us.Is Tinashe Hair legit?
Tinashe Hair (tinashehair.com) has a 3.2 out of 5 rating on OK.one, based on 694 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 55% rate it 4 stars or higher while 27% give 1 star; The business has replied to 7% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the hair, noting that it feels remarkably soft, full, and durable over long periods of regular use. People also appreciate the prompt shipping and professional support team, which handles inquiries and order adjustments very efficiently. However, some customers also noted issues with product quality, mentioning dry textures, unexpected shedding, or receiving items that did not match their original expectations. A few reviewers experienced frustrating delivery delays and a complete lack of responsiveness from customer service when trying to resolve urgent problems.
Auto-generated from all reviews of this business. For reference only.What people say
Nice flowy hair
I like the hair: beautiful colour. Although easy to pluck and style, ends were quite thin and not full enough. Overall it’s a good hair.
Never again buying from here
I don’t believe my hair was actually Malaysian, the only type of indication it had on it was the word “human”. These are the worst bundles I’ve ever bought. They were surprisingly thin, and they were shedding from the first wash. Bad split ends early on in the install. It gets frizzy too easily. Can’t wait to take it out my head.
THEY ARE THIEVES, DO NOT ORDER!
THEY ARE THIEVES. FIRSTLY I ORDERED A 26INCH WHICH ON THE SITE CLEARY STATED WAS IN STOCK BUT THEY SENT ME A 24INCH ANYWAYS. THAT’S NOT EVEN THE REASON I AM REALLY UPSET. I SPENT $205 ON HAIR THAT CAME FILLED WITH LICE!!! IT HAS BEEN ALMOST A MONTH WITH THEM AND THEY ARE TRYING TO NOT GIVE ME MONEY BACK AT ALL. I HAVE BEEN DISPUTING WITH MY BANK SINCE THE DAY I RECEIVED THE HAIR AND ALL I CAN DO IS WAIT. THESE SCAMMERS KEEP TRYING TO OFFER A $10, $15, $20 and $25 REFUND AS IF THAT IS ANYWHERE NEAR WHAT I PAID. THEN THEY KEEP SAYING THAT THEY CAN’T AFFORD THE REFUND AND THAT THEIR HOURLY WAGE IS SO LOW. WHO TF CARES? RUN MY MONEY TF BACK! DO NOT ORDER FROM HERE AND PLEASE SPREAD THE WORD. THE HAIR WAS THROWN AWAY BECAUSE IT WAS FULL OF LICE, IDK IF THESE PEOPLE ARE PLAYING DUMB OR WHAT? WHY WOULD I KEEP LICE FILLED HAIR? WHO DOES THAT. SEND MY MONEY ALREADY.
Reply from Tinashe Hair2021-08-18
We told you if the hair is unused, we can accpet you return it, once we get your return hair, we will refund full money to you. But you said threw the hair away, and still want full refund.
Love the shipping is very fast and…
Love the shipping is very fast and customer service is amazing!! Quality of hair is good but a little shedding
The worst hair vendor ever
The worst hair vendor ever. They refunded me for no reason. I needed the hair for my birthday and i explain it to them and they never respond to my messages. I was talking to an agent and they literally stop talking to me. Don’t buy with them.
Reply from Tinashe Hair2021-08-17
So sory for the matter, you contacted us to change your postal code, but we just ship to the address you left in your order, so we refunded your money, we also told you that you can reorder with your correct address, then we can ship it out at once.
Fast shipping!!
I don't advise Anyone to purchase…
I don't advise Anyone to purchase anything from this company. I ordered a curly lace wig this past jan.when I received the wig,it was Extremely this and you could see the big gaps in between each track.I emailed the company and told them why I was returning the wig.they instructed me to a $10 price on the shipping slip so that they wouldn't have to pay the $80 to get the wig from customs.i paid everything I was instructed to pay and I wasn't gonna put a $10 price on the return slip when I paid $337.00 for the wig.so if I was to do that and my package gets lost,guess what,I was only gonna get the $10 they company told me to put on the return slip.Its been since Jan of this year,I still haven't received me refund nor the wig.the package can no longer be traced.so they have my money and probably the wig to because my local post office said it made it to China in customs. This is terrible customer service and I would never advise anyone to have to order from this company and get your money and the item taking from you just like that and there's nothing that can be done.😡😡😡😡😡😡
Reply from Tinashe Hair2021-08-17
Dear you writed $350 for declare value on the package, now your package can't be tracked, you can contact USPS to ask for compensation.
Even when they were out of stock for…
Even when they were out of stock for the hair i wanted they were very cooperative and nice. Came very fast less than 2 weeks. And you get money off if you post and tag them. The hair is also affordable this is gonna be my first wig i got and i’ll give a full review soon.
The body wave wig was really nice
The body wave wig was really nice, minimal shedding but has a really strong smell that didn’t leave after washing however the smell has subsided a bit after 8 weeks of wearing it on & off, the hair is still presentable but gets frizzy quickly, spritzing it with water helps with that
Ordering my hair was really easy…
Ordering my hair was really easy delivery came within 10 days, nice hair soft shiny had to dye it jet black but that was ok it looked really nice when I straightened it, I would buy again.
DO NOT PURCHASE THIS HAIR
DO NOT PURCHASE THIS HAIR! Purchased 3 bundles of kinky straight with a closure for $207.00. The bundles lasted me exactly one month! This hair is horrible! EXTREME shedding, I mean a ton of hair comes out everytime I brush it, run my fingers though it, etc. Plus it is tangling and matting like crazy!! I am so upset, I have NEVER hair this type of experience, I'm used to my bundles lasting a year or more! I have been wearing weave for over 15 years, so I know how to take care of it, it is not the care in this instance, it is just horrible, low quality hair!! AVOID!
Hair
The hair was amazing.
I ordered wig on August 5th .
I ordered wig on August 5th ., it said my package was delivered on the 12th at 10:00 ( on Wednesday night ) then you can’t even get in contact with any one … Customer service is the worst
Good hair
Love the hair it has not shed and was nicely plucked.
Love my hair and color
This wig is amazing
This wig is amazing. No shedding. Took to bleach well. Fast service. It's a yes for me
The hair was great 👍🏽
Hair came on time
Hair came on time. They have great communication my wig end up being out of stock however they reached out to me right away to fix the issue
I will definitely be ordering hair…
I will definitely be ordering hair again! I loved my hair.
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