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Money & Insurance

Tremendous

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145 reviews

4.1145 reviews
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About Tremendous

Data updated
Website
tremendous.com
Category
Money & Insurance
Location
United States
Status
Unclaimed
Last 12 months
145 reviews
Replies to negative
90% (28/31)
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About this business

Tremendous is the global payouts platform for businesses sending gift cards and money at scale. Trusted by 20,000+ leading organizations, Tremendous has delivered billions in rewards and enables businesses to reach recipients across 230+ countries and regions. From research incentives to marketing and sales rewards to employee recognition programs, the free-to-use platform makes it easy to send thousands of payouts quickly.Getting started is simple: add a funding method and place your first order in minutes. Teams can send rewards via bulk upload, integration, or API. Tremendous automates language translation, currency conversion, tracking, and reporting, and includes built-in fraud controls. The result? Teams can focus on the work that matters most while Tremendous handles all the payout details.Tremendous offers 2,500+ popular payout options, including gift card options, prepaid cards, monetary payouts, and donations. Teams can choose to offer curated reward options or give recipients the freedom to choose what works best for them. If recipients ever run into redemption issues, the Tremendous support team handles them directly.

Written by the business, not verified by us.

Is Tremendous legit?

Tremendous (tremendous.com) has a 4.1 out of 5 rating on OK.one, based on 145 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 20% of reviews are 1 star, a relatively high share; The business has replied to 90% of negative reviews; Reviews mostly discuss User experience, Product. Last updated 2026-08-31.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently mention that the platform provides fast payouts and a wonderfully wide variety of redemption choices for rewards. People constantly appreciate how simple it is to cash out earnings smoothly without encountering any unnecessary complications. Users find the digital service exceptionally reliable when receiving funds from participating online survey communities. Some reviewers were not happy with prepaid cards, noting that they can be extremely difficult to use in stores or frequently get declined. A few other consumers also mentioned experiencing unexpected payment delays that made redeeming their hard-earned funds rather frustrating.

Auto-generated from all reviews of this business. For reference only.

What people say

Prepaid cards are useless

I received a few prepaid Tremendous cards. They are a borderline scam: cards are not accepted almost anywhere - e.g. not on amazon, not on any high street grocery store, I only manage to use mine in some food stands. Also, balance is not transferable from a card to another, so you endup leaving some money in each card, especially if you are not spending in USD. And, of course, there is no button/link to quickly add the card to Google pay. Overall, it's all engineered so that you do not spend your money.

Reply from Tremendous2026-07-04

Hi there, Apologies for the frustrating experience with Tremendous. We're happy to help you exchange your card if you're experiencing frequent declines, please email your reward ID and a description of the issue you're experiencing to [email protected]. We'll respond within one business day!

I have not received the reward

I have not received the reward. Inspite of repeated attempts, no information is forthcoming. A little bit of frustration.

Reply from Tremendous2026-06-30

Hi there, Apologies for the frustrating experience with Tremendous. We're happy to help, please email your reward ID and a description of the issue you're experiencing to [email protected]. We'll respond within one business day!

Useless AI - don’t bother emailing “Support”

Usually fine to redeem gift cards, but when there is a problem- there is an awful AI that is completely unhelpful, tells you gift cards are redeemed, when they’re not, then closes tickets, refuses to reopen them, or forward them to a human who may actually be able to be of any help. There is nothing I hate more than badly built customer service AI. God help you if your finger slips and selects the incorrect one - there is no going back!!! I accidentally hit Amazon, instead of the line that expands the options - now apparently I’m stuck with it??!! Thanks for nothing. The gift cards not even been activated and completely unused.

Reply from Tremendous2026-06-27

Hi there, Apologies for the frustrating experience with Tremendous. Unfortunately, we're unable to cancel or exchange gift cards as the funds are no longer in our possession at the point of redemption. The funds are immediately transferred to the merchant upon redemption.  We are unable to accommodate your request, but you should have no issues applying your gift card to a purchase with the merchant the gift card belongs to.

Not only do they refuse transaction but…

Not only do they refuse transaction but they then hold on to my money for seven business days. I wish I had taken any other option when taking my reward.

Reply from Tremendous2026-06-26

Hi there, Apologies for the frustrating experience with Tremendous. We're happy to help, please email your reward ID and a description of the issue you're experiencing to [email protected]. We'll respond within one business day!

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