Families and professionals rely on True Link to help manage and protect the finances of the people they support.
Written by the business, not verified by us.
Is True Link Financial legit?
True Link Financial (truelinkfinancial.com) has a 4.5 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. 88% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, Customer service, Product. Last updated 2026-08-27.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers deeply appreciate how simple it is to manage the service, customize account settings, and securely keep track of daily expenses for family members. Many individuals note that the customer support team is exceptionally responsive, professional, and always available to assist people with any questions.
Some reviewers were not happy with the lengthy transfer times and the considerable delays experienced in making funds available on the card. A few other people also felt that strict spending limits, frequently blocked transactions, and rigid controls caused unnecessary frustration during routine use.
Auto-generated from all reviews of this business. For reference only.
True Link makes it so easy to perform my guardianship and payee duties! I have used TL for over four years now and find both their website and the app makes my life less stressful. I get all the info I need on my son's spending, can transfer money automatically on a weekly basis, and can set up additional one time transfer with little effort.
True Link has made my life so easy and consistent, I wish they'd help the government do the same with their clunky systems that sends guardians and payees off the rails!
I recommend TL to someone at least weekly because so many of us are struggling how to make money matters easier for us and for all the new events that come up that need immediate attention.
Want your life made easier? Use True Link services to lower your efforts and maintain good records.
The card is super easy to manage. It allowed me to take control of my mom’s money outflow and stop the man who was financially exploiting her. My mom has dementia and, once I was able to stop his access to her bank account by switching to the TrueLink card, he is finally out of her life!
I opened an account 5 years ago for a Trust account for my sister. We were able to customize it to meet her needs and add additional money within a few days to meet any additional expenses. It gives my sister a sense of responsibility and is a reliable and detailed copy of all purchases. I would highly recommend this system.
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