This is the official EMSense Trustpilot profile. EMSense is dedicated to creating thoughtfully designed at-home foot massagers that support relaxation and everyday comfort. Our goal is to make foot care simple, accessible, and enjoyable, whether you are unwinding at the end of a long day or looking for a moment of comfort as part of your daily routine.Each EMSense foot massager is developed with ease of use in mind, combining gentle massage settings, optional warming comfort, and a supportive wrap design to create a soothing and relaxing experience. Our products are intended for everyday use at home and are designed to fit seamlessly into real life, with no complicated setup or learning curve.We focus on quality, reliability, and continuous improvement, refining our designs over time to enhance comfort and overall user experience. Customer feedback plays an important role in how we evolve our products, and we value honest, transparent reviews from real customers.On this page, you will find genuine feedback from verified buyers who have purchased EMSense foot massagers and chosen to share their experience. All reviews reflect individual opinions and personal use, helping future customers make informed decisions.Thank you for visiting the official EMSense Trustpilot page and for being part of the EMSense community.
Written by the business, not verified by us.EMSense (tryemsense.com) has a 3.9 out of 5 rating on OK.one, based on 226 user reviews collected here. It is listed under Home & Garden and its reputation is mixed. 77% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 93% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-09-04.
Reviewers had a great experience with this company. Customers truly love the foot massager, finding it exceptionally comfortable, very easy to use, and highly effective at reducing pain, swelling, and numbness in their lower legs and feet. Consumers note that the device heats up nicely and provides a deeply soothing massage that significantly improves daily mobility and relaxation. However, some people mentioned frustrating issues with the ordering process, noting that extra items were frequently added automatically and refunds were difficult to obtain. A few reviewers were not happy with refund delays and customer support, stating that getting their money back took far too long.
Auto-generated from all reviews of this business. For reference only.Hello Les, Thank you for taking the time to share your experience with EMSense. We’re very pleased to hear that you’ve had a positive experience with the product and appreciate you giving it a try. If you have any questions or additional feedback, please feel free to contact our support team at [email protected]. We’ll be glad to assist you. Warm regards, EMSense Team
Beware. Dodgy Company. On 22.08.2026 EmSense sent a link to my brother's phone, advertising the Triple Technology Massager with 60% discount and free delivery. As my brother does not have a Credit Card, he sent the link to me to order the Item. Whilst opening the link and going through the prompts, I found that I could not complete the Order because the link wanted me to complete the Credit Card details first. Thereafter, I sent an email to EMsense requesting them to send me the total price of the Items with free delivery and the 60% discount. In reply, they informed me that " promotions and final totals are calculated live during checkout ". However, I took a risk and completed the Order by giving the Credit Card details without the Order displaying the Item ordered and the total price. No sooner the payment was made, I received a notification from the Fraud and Scams Team of my Bank that the Merchant was not GENUINE. Hence the payment was cancelled. This is a fraudulent Company that hoodwinks and attract Customers - especially the elderly - with their marketing tactics to place Orders by getting the Credit Card details first. Thereafter, they Invoice you double and triple the price without free delivery and without any discounts. Customers be aware - especially the elderly - with health issues. The Company also misleads the Customer by quoting the price in Dollars, not mentioning that it is US Dollars. I also noticed from the reviews, that other Customers too have complained about your Company charging for two or three items when, in fact, they ordered only one item. This practice is fraudulent and unacceptable. Once the payment goes through, the Customer cannot get a refund for overcharging. The worst dodgy Company. They keep corresponding with the Customer and finally deny that there was any such Order or correspondence with them via email.
Hello Richard, Thank you for sharing your feedback. We’re sorry to hear that your experience with EMSense hasn’t been as expected. Our support team has sent you an email regarding your concern, and we hope to get this resolved for you as soon as possible. Please check your inbox, including your spam or junk folder, for our message. If you haven’t received the email, please contact us at [email protected] so we can make sure your concerns are addressed right away. Warm regards, EMSense Team
So nice to be able to lay back and relax and enjoy
Hello Peter, Thank you for sharing your experience with EMSense. We’re delighted to know that you’re enjoying the comfort and convenience of using the product while relaxing at home. We truly appreciate your support. If you have any questions or additional feedback, please contact our support team at [email protected]. We’ll be glad to assist you. Warm regards, EMSense Team
Did exactly what I needed. Quick delivery and well packaged
Hello Justin, Thank you for sharing your experience with EMSense. We’re pleased to hear that everything met your expectations and that your order arrived quickly and well packaged. We truly appreciate your support. If you have any questions or additional feedback, please contact our support team at [email protected]. We’ll be glad to assist you. Warm regards, EMSense Team
I have been using the foot massager for over a month. It has provided zero relief for my neuropathy. Various vibrating and heat levels have all been tried in following the recommended instructions for the product. In simple terms the product does not work for me. It does vibrate and provide heat ... but for what purpose since it provides no relief etc. I am not sure what overall results I was expecting when I obtained the product. Regardless I had hopes for at least some minimal beneficial results ... which as stated never happened.
Hello Terry, Thank you for sharing your feedback. We’re sorry to hear that your experience with EMSense hasn’t been as expected. Our support team has sent you an email regarding your concern, and we hope to get this resolved for you as soon as possible. Please check your inbox, including your spam or junk folder, for our message. If you haven’t received the email, please contact us at [email protected] so we can make sure your concerns are addressed right away. Warm regards, EMSense Team
Quality product, easy to use and seems to work.
Hello Dale, Thank you for taking the time to share your experience with EMSense. We’re delighted to know you’ve had a positive experience and appreciate your feedback about the product’s quality and ease of use. If you have any questions or additional feedback, please feel free to contact our support team at [email protected]. We’ll be happy to assist you. Warm regards, EMSense Team
Had the previous model and couldn’t get them on. They were way too small where the Velcro flap wouldn’t attach. These newer ones fit better.
Hello Jim, Thank you for taking the time to share your experience with EMSense. We truly appreciate your feedback and are pleased to know that the newer model has been a better fit for you. Your feedback is valuable to us as we continue working to provide a comfortable and easy-to-use at-home experience. If you have any other feedback or questions, please reach out to our support team at [email protected]. We’ll be glad to assist you. Warm regards, EMSense Team
I noticed improvement within a few days. Quite happy.
Hello Paul, Thank you for sharing your experience with EMSense! We’re so pleased to hear that you’re happy with your experience so far, and we truly appreciate your positive feedback. If you have any questions or additional feedback along the way, please don’t hesitate to reach out to our support team at [email protected]. We’ll be glad to assist you. Warm regards, EMSense Team
delivery was good. product sound. I have diabetic neuropathy, and trying anything to improve situation
Hello Craig, Thank you for taking the time to share your experience. We’re glad to hear that your order arrived smoothly and that you’re pleased with your EMSense product. We truly appreciate you choosing EMSense as part of your at-home comfort routine. If you have any questions or additional feedback as you continue using the product, please feel free to reach out to our support team at [email protected]. We’ll be glad to assist you. Warm regards, EMSense Team
This device it feel so good on the right setting .the heat on red is way to strong for the moment but at blue there is nothing better then the comfort and repair to your ankles .Red light therapy is such a good way to get your body moving again the way you wanted all along . My only concern with the device is how to clean it after a few uses . But it looks stylish and comfortable it does a wonderful job with massaging and relaxing your feet and repairs deep tissue! Order came surprisingly fast and I can't be more happy with it
Hello Tiberiu, Thank you for taking the time to share such thoughtful feedback! We’re delighted to hear that you’re enjoying your EMSense device, its different settings, and the overall comfort it provides. We’re also pleased that your order arrived quickly. We appreciate your question about keeping the device clean. Our support team will be happy to provide the appropriate care and cleaning guidance to help you maintain it properly. Please reach out to us at [email protected], and we’ll gladly assist you. Thank you again for choosing EMSense and sharing your experience with us! Warm regards, EMSense Team
I got 4 of them about 6 weeks ago.. they help with the pain a lot and helps with the numbness. Doesn't get rid of all the numbness. Didn't do it for the swelling. The trouble I have is the massaging part keeps getting louder and louder then stops working. The heat is still working but that's all.. I don't know where they ship from but very slow getting to you.. Too bad they didn't last long at all..
Hello Russell, Thank you for taking the time to share your experience with EMSense. We truly appreciate your feedback and are glad you gave our product a try. We’re sorry to hear about the concerns you’ve encountered with your units and delivery experience. Your feedback is important to us, and we’d like to make sure you receive the support you need. Please reach out to our team at [email protected] with your order details, and we’ll be glad to assist you further. Warm regards, EMSense Team
great machine. helping my needs to relief the pain in my legs. replace tones of pills and with much lower price. the order was easy and included fast delivery i recommend to buy it
Hello David, Thank you for taking the time to share your experience with EMSense. We’re delighted to hear that you’ve had such a positive experience with the product, as well as with the ordering and delivery process. We also truly appreciate your recommendation and support. If you have any questions or additional feedback as you continue using EMSense, please contact our support team at [email protected]. We’ll be glad to assist you. Warm regards, EMSense Team
After trying many pills and potions from the "medical experts" and failing miserably - I bought two EMSense boots. Within a day my legs were showing a great improvement. I now have my"pretty ankles" back and can start walking and swimming again. Not bad for an octogenarian !!
Hello Maurice, Thank you for taking the time to share your experience with EMSense. We’re delighted to hear that you’ve had such a positive experience and that EMSense has become a welcome addition to your routine. We truly appreciate your trust and enthusiasm. If you have any questions or additional feedback as you continue using your EMSense boots, please contact our support team at [email protected]. We’ll be glad to assist you. Warm regards, EMSense Team
Everything great so far, can’t wait to see long term improvements
Hello Kimberly, Thank you for sharing your experience with EMSense. We’re delighted to hear that everything has been going well so far, and we truly appreciate you making EMSense part of your routine. If you have any questions or additional feedback as you continue using the product, please contact our support team at [email protected]. We’ll be happy to assist you. Warm regards, EMSense Team
I went on to the website curious about the product. As I am in Canada, I couldn't tell if the prices were in Canadian or US $. I proceeded to the checkout by clicking on "PayPal" so I could see the price. I decided to not proceed with the order so I closed out the browser window. A few minutes later I received emails confirming an order I did not actually complete. I was charged twice for two separate orders that I didn't make and there was an added charge on both orders for a "mobility coach" membership that was never mentioned on the website.
Hello Darcie, Thank you for taking the time to share your feedback. We’re sorry to hear that your experience with EMSense wasn’t as expected. We previously requested some additional order details so we could better understand your concerns and assist you, but unfortunately, we haven’t received the requested information yet. Please email us at [email protected] with your order details so our support team can look into this further and provide the assistance you need. Warm regards, EMSense Team
I feel really better with walking and resting my legs are fonctionning much more better
Hello Karine, Thank you for taking the time to share your experience with EMSense. We’re so pleased to know that you’ve had a positive experience and are enjoying using the product as part of your routine. We truly appreciate your feedback and support. If you have any questions or anything else you’d like to share, please contact our support team at [email protected]. We’ll be glad to assist you. Warm regards, EMSense Team
good overall experience with product and company.
Hello Sheldon, Thank you for taking the time to share your feedback. We’re delighted to know that you’ve had a positive overall experience with both EMSense and our team. Your support truly means a lot to us. If you have any questions or additional feedback, please contact our support team at [email protected]. We’ll be happy to assist you. Warm regards, EMSense Team
After being skeptical I was pleasantly surprised on the results after one day. Using massager once a day has had a noticeable effect on my feet and ankles
Hello Vince, Thank you for taking the time to share your experience with EMSense. We’re so pleased to hear that you’ve been pleasantly surprised and are enjoying your experience with the product. We truly appreciate you giving EMSense a try. If you have any questions or additional feedback as you continue using it, please contact our support team at [email protected]. We’ll be glad to assist you. Warm regards, EMSense Team
Used these before but now they have produced one with red light therapy which has very good reviews
Hello Mrs Elizabeth, Thank you for taking the time to share your feedback with EMSense. We truly appreciate your continued interest in our products and are glad to have you with us as we introduce newer options designed with comfort and convenient at-home use in mind. If you have any questions about the product or additional feedback to share, please contact our support team at [email protected]. We’ll be glad to assist you. Warm regards, EMSense Team
Product arrived in a timely manner. Noticed a difference in my feet after first session so continue to use and gets better every time.
Hello Walking better already, Thank you for taking the time to share your experience with EMSense. We’re delighted to hear that your order arrived promptly and that you’ve had a positive experience using the product. We truly appreciate your continued support. If you have any questions or additional feedback, please reach out to our support team at [email protected]. We’ll be happy to assist you. Warm regards, EMSense Team
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