For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Public & Local Services

turito.com

Claimed

100 reviews

4.1100 reviews
Write a review

About turito.com

Data updated
Website
turito.com
Category
Public & Local Services
Location
United States
Status
Unclaimed
Last 12 months
100 reviews
Replies to negative
100% (19/19)
Do you own turito.com? Claim this profile for free and start replying to reviews.

About this business

Turito is a Revolutionary E-Learning platform launched to make Quality Online Education easily available to every student. Turito offers Online Coaching for all kinds of competitive exams such as SAT, ACT, PSAT, Subjective SAT & APs for 5th to 12th-grade students along with complete guidance in the college application process for admissions into Top Ivy league colleges.

Written by the business, not verified by us.

Is turito.com legit?

turito.com (turito.com) has a 4.1 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Public & Local Services and its reputation is good. 78% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-11.

What people say

Ex-Employee Honest Review

Firstly, I was not any User of Turito/Yupptv. I worked as Customer Support in this both companies. Once if any person from US,UK,Canada etc is interested in South Asia(indian) content and it filterates through ur Browser web interest, Company gets Notified. Then later Company gets connected to customer and Pitches about subscription with Spectacular Offers. But in most of the cases , if You use Card payment , From second month you will be Autodebited without Notify; Even If you are facing Issue related streaming you will recieve very rare /No reply for Support as company doesnot allow. Company just focuses on More subscribtions and Less support. On Other Hand , Turito is sister company of Yupptv. It Provides Online Education and several Indian Competitive exams perparation. Now tell me One Thing , What is the use of this when you already have Offline teaching schools and coaching centres. And Online you have Better options than this. Why someone will go with Turito??

Reply from turito.com2026-08-10

Dear Mr. Rahul, We appreciate you taking the time to share your thoughts. At YuppTV, our commitment is to serve audiences worldwide with transparent subscription practices and responsive support. We continuously work to ensure billing clarity and timely assistance. At Turito, our mission is to empower students through high‑quality online learning. Families choose us for our one‑on‑one tailored classes, expert teaching, and personalized guidance — along with the flexibility and accessibility that make learning truly convenient. Our expert teachers, structured programs, and dedicated support help students build confidence and succeed in competitive exams too. Both organizations stand for customer trust, service excellence, and continuous improvement. If you have faced any very specific concerns, we will be happy to address them — please drop an email to our support team so we can assist you directly. Sincerely, Team Turito

I start my lesson and I paid full money…

I start my lesson and I paid full money for my daughter. After one or two lesson I ask them to cancel my package and give me refund but they told give us one more chance and skipping time make 30 days cooling period skip and now they want give me my rest of balance. Very easily cheat with customer

Reply from turito.com2026-08-08

Dear Customer, We can completely understand how upsetting this feels. This is not the experience we want for any parent. We are really sorry for the frustration you’ve gone through. We will make sure this is looked into properly so your concerns are addressed with the seriousness they deserve. Sincerely, Team Turito

I booked 48 English sessions for my…

I booked 48 English sessions for my daughter with Turito after confirming the teacher’s availability. Before making the payment, I received frequent calls and follow-ups. However, once the payment was completed, the communication almost stopped. I had to send multiple emails and messages just to get updates, and my daughter’s account was only set up after repeated follow-ups. To make matters worse, the teacher missed both the first and second scheduled classes without any prior notice. We wasted our time waiting, which seriously affected our confidence in the service. After expressing my disappointment and requesting a refund, the manager, Vaishnavi, asked us to attend one more trial class and assured us that if we were still unhappy, the refund would be processed. Unfortunately, the trial class was also disappointing. It was interrupted by technical issues and got disconnected midway. The teacher also received several phone calls during the session, which disrupted the class further. Based on this experience, both my daughter and I decided not to continue with the classes and requested a refund. Since then, I have sent multiple emails to their customer support and messages to their customer service team, but I have received no response. I would encourage anyone considering Turito to research carefully before signing up. My experience was marked by poor communication, missed classes, disappointing service, and a lack of support after payment. Based on my experience, I would not recommend this service to anyone.

Reply from turito.com2026-08-07

Dear Parent, We are truly sorry for the experience you had. This is not the standard we promise, and we understand how disappointing and exhausting this must have been. We want you to know that your request is being handled with urgency, and we will personally ensure it is addressed without further delay. We deeply regret letting you down at such an important moment. Please accept our heartfelt apology. We are committed to making sure you receive the resolution. Thank you again for your patience. Please expect a personal response and clear updates shortly. Sincerely, Team Turito

Turito

Hi, I was with Turito for the last two years for my son's English lessons. The teacher was excellent, and my son really enjoyed the classes. I renewed my subscription in May and paid £288. Unfortunately, due to personal reasons, I was unable to continue and requested a refund. The refund process was stressful, as it took a long time and required several emails and follow-ups before the issue was resolved. However, I appreciate that Turito finally processed my refund and returned my money. Thank you for resolving my case. I wish the Turito team all the best for the future. Ani Abraham

Reply from turito.com2026-08-03

Dear Customer, Thank you for sharing your experience with us. We’re delighted to know your son enjoyed his English lessons and that you found the teacher excellent. Your feedback is important, and we’ll work to ensure smoother handling in the future. We appreciate your patience and understanding. If you ever choose to return, we would love to support your child again—and we’ll strive to serve you even better next time. Wishing you and your family all the very best ahead. Sincerely, Team Turito

Hi,hhj

Hi, I was with Turito for the last two years for my son's English lessons. The teacher was excellent, and my son really enjoyed the classes. I renewed my subscription in May and paid £288. Unfortunately, due to personal reasons, I was unable to continue and requested a refund. The refund process was stressful, as it took a long time and required several emails and follow-ups before the issue was resolved. However, I appreciate that Turito finally processed my refund and returned my money. Thank you for resolving my case. I wish the Turito team all the best for the future. Ani Abraham

Reply from turito.com2026-07-31

Dear Customer, Thank you for sharing your experience with us. We’re delighted to know your son enjoyed his English lessons and that you found the teacher excellent. Your feedback is important, and we’ll work to ensure smoother handling in the future. We appreciate your patience and understanding. If you ever choose to return, we would love to support your child again—and we’ll strive to serve you even better next time. Wishing you and your family all the very best ahead. Sincerely, Team Turito

Nice

Teachers are all nice. The website Turito is really helpful, I learnt a lot of things in math, science, and coding. If you need a tutor come here. :)

Reply from turito.com2026-08-03

Dear Student, Thank you for sharing your experience with Turito. We’re so glad to hear how much you’ve learned in math, science, and coding. It’s wonderful to see your enthusiasm, and we wish you all the very best in your studies ahead! Warm regards, Team Turito

Today i had a great experience if u…

Today i had a great experience if u have troubles my Teacher Danisha Shabir will explain throughly and will give great explanation if you're stuck she will even teach a bit overtime and she is very nice and is not that strict. Overall the experience was great and nothing went wrong. If u want to learn science here in turito Danisha is a great choice.

Reply from turito.com2026-07-30

Dear Student, We’re delighted to know you had such a positive learning experience with Turito. It’s wonderful to hear that the support you received made your science journey smooth and enjoyable. Thank you for sharing your feedback—it truly motivates us to keep empowering students every day. Wishing you all the very best in your learning journey ahead! Warm regards, Team Turito

An Excellent Place to Grow as an Online Educator

"A great workplace doesn't just build careers—it inspires excellence." Working with Turito has been a truly rewarding experience. The platform provides well-structured learning materials, flexible teaching schedules, and excellent academic support. It empowers teachers to focus on quality education while encouraging continuous professional growth. I especially appreciate the recognition given to dedicated educators and the opportunity to positively impact students' learning journeys. "Success grows where dedication is valued and learning never stops."

Reply from turito.com2026-07-30

Dear Teacher, Thank you for sharing such thoughtful words. We’re delighted to know that Turito has been a rewarding experience for you. Your recognition of our efforts to support educators and empower student learning means a lot to us. We deeply value the dedication of teachers like you, and it’s inspiring to see how excellence continues to grow through your commitment. Warm regards, Team Turito

Rajneet is a very good maths teacher

Rajneet is a very good maths teacher. They explain every topic in a simple and easy way. They are patient, kind, and always help Khush when he has doubts. Their teaching makes maths easier to understand and more enjoyable for my son. Thanks alot Rajneet g.

Reply from turito.com2026-07-27

Dear Parent, Thank you so much for your kind words. We’re delighted to hear that Khush is finding maths easier and more enjoyable. Your appreciation means a lot and motivates us to keep supporting students with patient and effective teaching. Warm regards, Team Turito

Soo many struggles for refund when my…

Soo many struggles for refund when my kid not even started single class and we are fully eligible the refund but past year struggling to get refund, very bad experience

Reply from turito.com2026-07-24

Dear Customer, We’re very sorry to hear about the experience you've had. Waiting so long for something you’re fully eligible for is understandably frustrating, and this is not the experience we want for our parents. Please allow us the chance to make this right — if you could share your case details along with your registered account information at [email protected], our team will immediately review and work toward resolving this for you. Your trust matters to us, and we’re committed to ensuring you have a smoother and more positive experience going forward. Sincerely, Team Turito

Dear parents,

Dear parents, I'm not sure if we are the only ones experiencing this issue, but we've been using Turito for over a year, and for the past couple of months we've been facing repeated technical problems connecting to the live tuition sessions. We've reached out to their support team multiple times, but unfortunately the issue still hasn't been resolved. It has been quite disappointing, especially after paying for the service. Before you subscribe or make a payment, I'd suggest checking whether the platform is currently working reliably and whether it's worth the investment. If anyone else has faced similar issues, I'd be interested to hear about your experience.

Reply from turito.com2026-07-22

Dear Parent, We're genuinely sorry to read about your experience. We completely understand how disappointing it must be. Please accept our sincere apologies for the inconvenience and frustration this has caused. This is certainly not the experience we strive to provide, and we'd truly appreciate the opportunity to make this right. Could you please write to us at [email protected] with your registered email address or phone number? To help us quickly identify your case, we also request that you attach a screenshot of this review in your email. This will enable our team to locate your account promptly, investigate the issue thoroughly, and work towards the appropriate resolution at the earliest. We truly value your trust and remain committed to resolving this for you. Sincerely, Team Turito

NOT recommended - good tutor but bad admin team

UPDATE - after this review was posted, I finally received a call from a Turito rep who has resolved my query. Thank you. I signed up with Turito since May for the Robotics program. Good tutor and decent program but the Admin team is really bad. They assigned us a relationship manager who doesn't respond to our messages. We emailed helpatturito.com and got no respond. We called their number and got straight to voicemail. We got a message soon after saying they tried to call us back unsuccessfully but we got no missed call. Additionally they only posted the robotics kit to us 3 weeks after signing up. NOT recommended.

Reply from turito.com2026-07-15

Dear Parent, We're truly sorry that your experience outside the classroom didn't reflect the standard we aim to provide. While we're glad to know your tutor and the Robotics program met your expectations, it's clear we let you down with lack of timely support from our team. We understand how frustrating it is, and that's not the experience we want for any family. Your feedback has been shared with the relevant teams so we can address these gaps and improve. Please know that we are committed to doing better going forward. Sincerely, Team Turito

Big Scam

Big Scam, please do not give money , many people lost money

Reply from turito.com2026-07-13

Dear Customer, We're truly sorry that this has been your experience. We understand why you'd feel this way, and we don't take your feedback lightly.Please be assured that your concerns have our full attention, and the relevant team is actively working on your case to reach a fair resolution. We appreciate your patience and remain committed to resolving this as quickly as possible. Sincerely, Team Turito

Excellent Tutors, Real Results

My son has been with Turito for the last 3 years, and it has made a genuine difference in his academic journey. His English teacher, Josi George, is excellent. When my son started tuition, he struggled with comprehensive writing and analysis. Over these three years, he has improved tremendously — I'm so proud of how well he writes now, and even his handwriting has improved. Josi sir is dedicated and takes full accountability for his students' progress. He completed the syllabus well in advance and made sure mock exams were finished on time, always with clear, constructive feedback. This preparation gave my son the confidence to appear for his GCSE exams. My son also attended Science classes with Shubha Agarwal ma'am, who is an expert in her subjects and always gives her best to her students. She makes sure every concept is genuinely understood and prepares students thoroughly for their exams. Highly recommend Turito for parents looking for dedicated, knowledgeable tutors who truly care about their students' progress.

Reply from turito.com2026-07-15

Dear Parent, Thank you so much for sharing your family's journey with us over the past three years. It’s incredibly rewarding to hear how much your son has grown, especially in his writing, analysis, and confidence. Your kind words and recommendation mean a great deal to us, and we wish your son continued success in all that lies ahead. Warm regards, Team Turito

I am extremely disappointed with my…

I am extremely disappointed with my experience with Turito. I have sent multiple emails and made several phone calls requesting a refund. It has now been almost a month, and I have not received any response to my calls. Every time I email Turito Help, I receive only an automated reply stating that someone will contact me shortly, but no one has followed up. Yesterday, I posted a review on Google, and Turito responded by asking me to send another email to Turito Help, assuring me that my case would be treated as a priority. Unfortunately, I have still not received any meaningful response. I am very disappointed with the way my refund request has been handled. The level of customer service and communication has been extremely poor. Based on my experience, I would advise others to exercise caution before enrolling or making any payments. Before payment or renewal, the team is quick to contact customers. However, once a refund is requested, communication appears to stop completely. If anyone has successfully received a refund from Turito, I would be grateful if you could share the contact details or explain the process you followed. I am facing financial difficulties, and I sincerely request that my refund be processed as soon as possible. Thank you Ani Abraham

Reply from turito.com2026-07-11

Dear Customer, We wanted to personally reach out after reading your review. Please know that your refund request has not been overlooked. Our team is actively following up with the concerned department and is working to help move the process forward. We kindly ask for a little more time while we continue coordinating internally. We know you've already been patient, and we wouldn't ask for more unless it was necessary. Our team is committed to keeping a close watch on your case, and will reach out to you with an update soon. Thank you for giving us the opportunity to address this. We know that trust is built through actions, and we're committed to improving your experience from here. Sincerely, Team Turito

We had a wonderful experience with…

We had a wonderful experience with Turito. The classes were extremely helpful for my daughter, who is in Year 6, especially during her Selective School exam preparation. Since joining Turito, she has gained a lot of confidence in both Maths and problem-solving. She is now able to work independently, enjoys attending every class, and looks forward to learning. One of the biggest improvements we've noticed is that she is now much more confident in answering questions at school. The concepts are explained clearly, and the regular practice has really strengthened her understanding. A special thank you to her Maths teacher Mrs. Poonam Biyani mam and her English teacher Atyushi mam, who has been absolutely outstanding. Their teaching style is engaging, patient, and encouraging. They made even difficult concepts easy to understand and played a huge role in my daughter's progress. We have seen a remarkable improvement in both her confidence and academic performance. I highly recommend Turito to any parent looking for quality learning support for their child. It has made a real difference in my daughter's learning journey.

Reply from turito.com2026-07-07

Dear Parent, Thank you for sharing your experience with us! We're thrilled to know Turito has helped your daughter build confidence, strengthen her skills, and enjoy learning throughout her Selective School exam preparation. Your kind words about the learning experience mean a lot, and we truly appreciate your recommendation. We wish your daughter continued success in all her future achievements! Warm regards, Team Turito

Nazia J is my daughter’s math’s teacher…

Nazia J is my daughter’s math’s teacher and she’s been teaching her maths class since last few months. We like her style of teaching and we see a progress. Happy with Turrito learning classes. All the best!

Reply from turito.com2026-07-07

Dear Parent, Thank you for your kind feedback! We're delighted to hear that you've seen positive progress in your daughter's learning and that you're happy with your experience at Turito. Your support and encouragement mean a lot to us. Wishing your daughter continued success in her learning journey! Warm regards, Team Turito

Extremely Disappointing Experience

Extremely Disappointing Experience I would not recommend Turito to anyone based on my experience. Before I enrolled, the customer service was excellent. After the demo session, I was contacted repeatedly and encouraged to sign up. Believing in their promises, I enrolled my daughter in a one-year program covering multiple subjects. Unfortunately, after a short period (prior to begin the first session), my daughter decided that the program was not suitable for her and no longer wished to continue. As parents, we can encourage our children, but we cannot force them to participate. We must respect their decisions. I explained this situation to Turito and requested a refund. From the moment I requested a refund, the level of customer service changed dramatically. Communication became extremely poor, and I had to follow up repeatedly for almost two months without receiving a satisfactory resolution. My Relationship Manager became largely unresponsive, making the process even more frustrating. I also requested the direct contact number and physical address of their office in India on several occasions, but these requests were ignored. To my knowledge, they also do not have a physical office or dedicated customer support team in Australia, which made resolving my concerns even more difficult. What disappointed me the most was not just the refund process, but the lack of transparency, responsiveness, and accountability once payment had been received. The excellent customer service I experienced before signing up disappeared completely afterwards. My advice to anyone considering Turito is to do thorough research before committing to a long-term plan. While others may have had positive experiences, my experience has been one of frustration, disappointment, and poor after-sales support. I sincerely hope Turito improves its customer service and handles refund requests in a more transparent and professional manner.

Reply from turito.com2026-07-04

Dear Parent, We want to begin by saying how deeply sorry we are for the experience you went through. We deeply regret that your journey with Turito left you feeling let down, and we hope you find reassurance in knowing that your concerns are valid, and heard. We are committed to resolving this situation promptly and restoring your confidence in us. Your patience means a great deal, and we will keep you updated until this is fully resolved. Sincerely, Team Turito

Very poor experience and responses

Very poor experience and responses. Requested for a refund and it’s been 2 months. No one cares now.

Reply from turito.com2026-06-28

Dear Customer, We're sincerely sorry for the frustration and disappointment this has caused. Please accept our heartfelt apologies. We've treated this as a high-priority matter, and our team is actively investigating your case to ensure it is resolved as quickly as possible. Thank you for bringing this to our attention—we truly appreciate your patience. Sincerely, Team Turito

I would like to sincerely appreciate…

I would like to sincerely appreciate Bharat Nathrani from the Turito team for his outstanding support. My children take online tuition classes through Turito, and Bharat has always been extremely responsive, helpful, and professional. Whenever we have a question or concern, he responds promptly and works efficiently to resolve issues without unnecessary delays. His proactive approach, clear communication, and dedication to helping parents and students make a real difference. Thank you, Bharat, for your excellent support and commitment. Your efforts are truly appreciated.

Reply from turito.com2026-06-20

Dear Parent, Thank you for sharing such thoughtful appreciation and for choosing Turito. It’s wonderful to know that Turito’s support system has made a meaningful difference in your experience. Feedback like this encourages us to keep strengthening the way we serve families and ensure every interaction is smooth and supportive. Warm regards, Team Turito