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Vehicles & Transportation

Turo

275 reviews

4.6275 reviews
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About Turo

Data updated
Website
turo.com
Category
Vehicles & Transportation
Location
United States
Status
Unclaimed
Last 12 months
275 reviews
Replies to negative
0% (0/22)
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Is Turo legit?

Turo (turo.com) has a 4.6 out of 5 rating on OK.one, based on 275 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-10.

What people say

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Sarah Luna · 1 review · Experienced 2026-08-01 ·

Vehicle had A/C and engine issues

Unfortunately the vehicle I rented had A/C issues and the car had engine problems as well and this was in 92 degree heat. I misread the pet policy and though the car was cleaned and vacuumed I was charged an extra $165 because of a no pet policy. I asked to be sent the documentation regarding the issue because after thoroughly rereading the contract I couldn't find the no pet policy. I feel it was a little excessive but I paid it. As a consumer my issues driving a vehicle with no a/c was disregarded. Just feeling a little let down by the experience with "Sereitai"

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Dan Hyleman · 1 review · Experienced 2026-07-28 ·

Toyota Land Cruiser Bozeman MT

Vehicle was described accurately. The pickup and delivery process was easy to understand and complete. Pricing was very competitive. Communications with the owner was very convenient. First time using Turo, and will try to use again.

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Laura Stoner · 1 review · Experienced 2026-07-29 ·

Best first experience using Turo

The host extremely nice, thoughtful and answered any questions I had. We will definitely be using them again.

K
Karolina Dydo · 2 reviews · Experienced 2026-08-01 ·

Everything went smoothly from start to…

Everything went smoothly from start to finish. The owner was friendly, responsive, and easy to communicate with.

D
DuvalsSunshine · 1 review · Experienced 2026-07-31 ·

Florida to Austin

The car was clean it was new and and the location of the car was perfect. My flight got in walked through the garage picked up vehicle. Mikhail was very thorough, informative and response was phenomenal. Return was smooth refueled and dropped the vehicle off at the same place I retrieved it from. Whe ln picking up the vehicle there is a parking fee which is less than $20.00.

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Jeemiah Bucholz · 1 review · Experienced 2026-08-01 ·

Was a perfect vehicle for driving…

Was a perfect vehicle for driving around the city and hauling all our luggage.

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Patti Hernandez · 3 reviews · Experienced 2026-07-31 ·

Turo is my Go To when renting any car

Turo is my Go To when renting any car. Always easy, many choices and great prices. Thank you!

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Harry Balanta Murcia. MD · 10 reviews · Experienced 2026-07-24 ·

Turo offers excellent rental cars

Turo offers excellent rental car options, with a reliable, user-friendly, and efficient app. The interaction with the host was seamless, trustworthy, and pleasant. I look forward to doing business with Turo again soon.

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Angela Lockhart · 2 reviews · Experienced 2026-07-30 ·

Benz Rental

Very efficient hand off and on time. Great communication picking up and dropping off.

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Juanita · 2 reviews · Experienced 2026-08-03 ·

Nice riding truck

The truck was very useful and the communication was on point.

K
Kimberly Buquo · 2 reviews · Experienced 2026-08-01 ·

Unforgettable Yellowstone Trip

We are so appreciative for the use of the truck and the grizzly cooler. You made our trip to Yellowstone unforgettable. I highly recommend renting this vehicle to everyone.

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David Jannarone · 1 review · Experienced 2026-07-25 ·

This was an absolutely amazing…

This was an absolutely amazing experience. The Cybertruck was beautifully customized, looked incredible, and turned heads everywhere I went. The Full Self-Driving feature is genuinely life-changing—it handled long drives effortlessly and made the entire trip far more relaxing and enjoyable. The host was excellent to work with from start to finish. Communication was fast, the pickup and return process was seamless, and the truck was spotless and exactly as described. If you’re thinking about renting a Cybertruck, this is the one. Between the stunning customization, cutting-edge technology, and outstanding host, I couldn’t have asked for a better experience. Highly recommended—I’d rent it again without hesitation.

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Ayanna H · 1 review · Experienced 2026-08-01 ·

AMO was very responsive

AMO was very responsive, and the vehicle was clean with a smooth ride. Definitely renting from AMO again!

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janne lorentzen · 1 review · Experienced 2026-07-27 ·

Marion was so kind and great to deal…

Marion was so kind and great to deal with. Overall a very great experience

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Erin · 2 reviews · Experienced 2026-07-27 ·

Great Jeep and super host!

Great Jeep and super host!! We had the best time in Colorado and will definitely use Turo and this host again!

A
Alonso Torres · 1 review · Experienced 2026-08-04 ·

Bad experience

The host drove over 12 miles in order to pump gas at a further gas station causing the prices to be more than what it was. The host should have pumped gas at the closest gas station to the g lot which was at 2995 N Mannheim Rd Des Plaines, IL 60018 United States. Instead the host drove all the way to elmhurst which is 15 miles away in order to pump gas and charge me more. Turo should look into. I provide photos showing how far they went and how close they could’ve gone. This is a really bad practice for renters. The host was “Kaya rental car”. Chicago based

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Mickey’s Girls · 1 review · Experienced 2026-05-25 ·

Great customer service

Great customer service. Coco was awesome.

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Sara · 1 review · Experienced 2026-07-27 ·

Great Car Rental

Car was as described. The communication with owner was great! I appreciated the sunshade in the extreme heat. Pick up and drop off was easy.

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Keith Bourn · 1 review · Experienced 2026-07-29 ·

Just the whole process was great

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Jennifer Keatley · 1 review · Experienced 2026-07-26 ·

The car was clean and the owner was…

The car was clean and the owner was very responsive.