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Vehicles & Transportation

Turo

275 reviews

4.6275 reviews
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About Turo

Data updated
Website
turo.com
Category
Vehicles & Transportation
Location
United States
Status
Unclaimed
Last 12 months
275 reviews
Replies to negative
0% (0/22)
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Is Turo legit?

Turo (turo.com) has a 4.6 out of 5 rating on OK.one, based on 275 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-10.

What people say

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venkatasuresh kona · 3 reviews · Experienced 2026-08-01 ·

Easy, Convenient and Enjoyable Tesla Rental

I had an excellent experience renting a Tesla from Full Self Drive LlC via Turo. The vehicle was luxury-quality, clean, well maintained, and felt almost brand new. The entire process was seamless from start to finish, including booking, accessing the vehicle location, communication through Turo app and the drop off too. Everything was clearly communicated, convenient and hassle-free. The car performed perfectly and host made the rental process smooth via app. I would highly recommend them and would gladly rent from them again.

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Crystal L Baker · 4 reviews · Experienced 2026-08-04 ·

I didn't go on a trip but needed a…

I didn't go on a trip but needed a rental car for the day incase of an emergency or whatever may happen. I had my car in the window tinting shop for getting tinting and uv protection on the front shield and front door windows against sun exposure on my arms, face and upper chest, I do chemotherapy and the sun gives me huge hives. So this rental was so very reasonable and less expensive than Uber, Hertz, enterprise, etc. I will use her car at Turo again if and when I may need a rental car. Very clean nice car. Very kind owner as well.

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Claudell Dyches · 1 review · Experienced 2026-08-03 ·

Great first time experience

Great first time experience. Easy booking. Host was available as needed.

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Kratz · 1 review · Experienced 2026-07-30 ·

My first rental and it was great

My first rental and it was great! Loved the vehicle and quick correspondence. It was also hassle free requesting the car seats.

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JAMESHIA LEE-LANDRY · 2 reviews · Experienced 2026-08-02 ·

Superb Process

"Abdul provided extraordinary customer service for my Aug 2–3 trip! Great location, super prompt responses, and an effortless process from start to finish. I’ll definitely be referring others to him!"

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Eva Amato · 1 review · Experienced 2026-08-01 ·

Rental was great car was clean and…

Rental was great car was clean and tidy. Pick up was in a convenient location.

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Annie Thaggard · 2 reviews · Experienced 2026-07-31 ·

The vehicle was extremely clean and…

The vehicle was extremely clean and host made sure i can reach him if I needed anything. Overall very satisfying

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Kissie Gartei · 4 reviews · Experienced 2026-08-03 ·

I have used Turo several times

I have used Turo several times, and every time I've needed a vehicle to get around, my experience has been great. Wonderful hosts as well.

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Ashley · 1 review · Experienced 2026-08-03 ·

Fantastic host and an excellent…

Fantastic host and an excellent vehicle! Everything went smoothly, the car was clean and dependable, and I couldn’t have asked for a better experience. Highly recommend!

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E J · 1 review · Experienced 2026-07-31 ·

Love the suv love the ride and how…

Love the suv love the ride and how clean it was host was very communicative and had great instructions on how to pick up and drop off very easy love the suv looked just like the pics .. would love to rent again in future

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Hank · 2 reviews · Experienced 2026-07-29 ·

This was my first time using Turo

This was my first time using Turo. The overall experience was very easy. Samuel was very prompt with replies to any questions. The vehicle was very clean and performed great. I would definitely recommend.

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Tanya Anderson · 1 review · Experienced 2026-07-27 ·

Booking issues before my trip, but Justin made it a better trip

Justin with Nitro was a great host, very attentive and the car was great. The price was reasonable since I had to book Justin's Kia the day before I left due to the original vehicle that I chose and paid for was unavailable at the last minute and I was not given a comparable vehicle. I called customer service to complain about(Brad) and the last minute cancelation and haven't heard back yet.

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Feebee · 1 review · Experienced 2026-08-01 ·

I enjoyed the whole experience from…

I enjoyed the whole experience from downloading the app to messaging the host to returning the car same spot

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Marlinee Iverson · 2 reviews · Experienced 2026-07-30 ·

We had a great experience

We had a great experience! The team was responsive and helpful. Directions were good though I wish the lockbox passcode wouldn’t “disappear” from the rental details. There should be an easy way to retrieve it (for returning the vehicle and putting the keys back into the lockbox) besides having to reach out to the hosts.

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Charles · 1 review · Experienced 2026-08-01 ·

Available rental

Well, fortunately, Esther had a car available at an airport that doesn’t have rental cars available as my previous experience showed so I was elated that there could be a possibility. So when I contacted Turo Esther through Turo from the very start, it was smooth to the very end it was smooth. Everything that was told to me about the process worked great I was told where the car would be able to be picked up and when I got there, I was given the keypad number to get the key to get into the car. Everything was nice good and only return. It was just same way so I can’t say enough about the fact that it was smooth plus the fact that he was available where no other rental car company existed there.

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Ashley Santiago · 1 review · Experienced 2026-08-04 ·

Car was great lack of communication was…

Car was great lack of communication was big issue late with drop off. Was promise extra day idk what happened with that. Her driver did not explain the drop off which was supposed to be 7am didn’t get a reply till 3 hrs later. Text multiple times by the app, regular text and called 3 times Thank god no issues has happen cause I wouldn’t have gotten reply. Tool screen shots of everything just to make sure I don’t get charge a fee. Once again beautiful car runs great

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Valeria Shortcake Reed · 8 reviews · Experienced 2026-07-24 ·

I love the cars and exceptional…

I love the cars and exceptional customer service each time I get a car

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Bastian rodriguez · 1 review · Experienced 2026-08-04 ·

Getting the car and dropping off the…

Getting the car and dropping off the car was seamless very straight forward instructions car was very smooth to drive and very clean was even able to accommodate me when my flight was canceled for extra day. Would deff rent again when I’m in the Tampa area

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Nathaniel Manning · 1 review · Experienced 2026-08-04 ·

Professionalism at its best eas…

Professionalism at its best eas received from beginning to end. The vehicle was exceptional and we will definitely do business with them again when we come there again. I recommend Bobby to anyone.

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Erin Spickard · 1 review · Experienced 2026-07-30 ·

It was an easy experience