I was disappointed in the big thick hem…
I was disappointed in the big thick hem on the bottom of my cafe curtains....otherwise product and service was good
Making custom curtains as easy as ordering from a menu, ensuring everyone can effortlessly enjoy high-quality, stylish, affordable curtains that enhance their living. TWOPAGES is a global company that goes the extra mile to offer and deliver high-quality window coverings made of the finest materials. We deliver the best possible value-added services to our customers. We help our customers choose high-quality custom drapes and shades without breaking the bank and give them an effortless and enjoyable experience. Our passion for our customers' emotions makes us remove layer after layer of unnecessary middlemen costs. We make sure you stay within your budget and at the same time get high-quality service. Brand Story Best Seller Drapery Roman Shade Natural Shade Hardware Order Fabric Booklets Gallery
Written by the business, not verified by us.TWOPAGESCURTAINS (twopagescurtains.com) has a 4.4 out of 5 rating on OK.one, based on 265 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is good. 82% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 93% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-01.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the beautiful fabric and excellent craftsmanship, noting that the custom window treatments look very elegant and professionally made. Consumers also appreciate the remarkably easy ordering process, extremely helpful online measuring tools, and responsive support teams that quickly resolve questions. However, some customers also noted that certain delivered items had unexpected sizing discrepancies or color variations that did not match the original swatches. A few other people also mentioned occasional frustrating challenges regarding missing hardware components or noticeable wrinkles straight out of the shipping packaging.
Auto-generated from all reviews of this business. For reference only.I was disappointed in the big thick hem on the bottom of my cafe curtains....otherwise product and service was good
Easy to order - and to my surprise - easy to customize! The fabric and workmanship are beautiful. Would order again.
I really want to rate it 5 stars. The customer service was great, even switching the original color to the correct one. I was purchasing a custom motorized shade for my wife as a gift; of course, I had the wrong color. The only disappointment I have is that the shade could have been 1 inch longer to rest on the window ledge. I have a 1/2 inch gap that someone can see through. It is the relaxed Roman shade, which droops in the middle, which does rest on the ledge, but because of the style, you can see in my window on both corners. I hope this helps someone. Otherwise, fantastic product.
Excellent and knowledgeable support, decent quality, great value for money. I'm a returning customer and will order more.
Your help section and measuring guidelines were very helpful. The curtains are lovely and a fraction of the cost of other quotes we got.
Dear Sydney, Thank you for sharing your feedback. We are sorry to hear that the curtains did not meet your expectations. We understand that the fabric feel is an important part of the overall experience. Our curtains are made from different fabric compositions, and some materials with special features such as blackout or coated lining may feel different compared with lightweight natural fabrics. The texture and hand feel can also vary depending on the selected fabric type and lining option. We always recommend ordering fabric samples before placing a custom order so you can confirm the color, texture, and overall feel of the fabric before making a final decision. We appreciate your feedback and will continue working to improve our products and customer experience. Best regards, TWOPAGES Team
I absolutely love these curtains! They are beautiful, light, and airy, and they look amazing in my studio. This is exactly how I pictured my studio. The sunlight filters softly through them. They completely transformed the space and gave it the soft, elegant look I was hoping for. I couldn’t be happier with them!
Quality is amazing.. I wish I could afford them for my living room window. But they are definitely amazing!
Be sure to read their return policy carefully. Non-custom products are not able to be returned even if they are not as pictured. Make sure you are 100% sure items will work
Dear Stephanie, Thank you for sharing your feedback. We’re sorry to hear that the hardware did not meet your expectations. We’d like to clarify that, according to our return policy, hardware products without quality issues are not eligible for return or exchange. We always recommend that customers carefully review the product details and specifications before placing an order to ensure the item meets their needs. We appreciate your understanding. Best regards, TWOPAGES Team
Lovely quality and just what I was looking for. I’ve seen a lot of people measure incorrectly. Make sure you review the measuring instructions and you will be pleased with the product.
Correct order Fast shipping Easy instructions Lovely curtains
Very disappointing experience, especially given how much I spent on these curtains. I ordered six pairs, but only three arrived with the necessary installation hardware, meaning half of my order cannot even be hung. I contacted customer service and was told the missing hardware would be sent to me. It has now been over a week and a half, and I still haven’t received the hardware, a shipping confirmation, or any update on when I can expect it. For the price, I expected much better quality control and follow-through. The curtains themselves may be nice, but that doesn’t mean much when half of them are sitting unusable because the required hardware was left out of the order.
Dear Rachel, We sincerely apologize for the inconvenience and frustration caused by the missing installation hardware. We understand how disappointing it is to have curtains that cannot be installed as expected, especially after placing a larger order. Our customer service team has been actively following up and previously contacted you by email to confirm the specific hardware that is missing. We want to make sure we send the correct components to you and avoid any further delay. However, we have not yet received a response to our email. There is a possibility that our message may have been filtered into your spam or junk folder. We will reach out to you again to assist with this matter. Please kindly check your inbox, including your spam or junk folder, and reply to our email when convenient. Once we receive your confirmation, we will be able to proceed with the appropriate replacement hardware. We truly appreciate your patience and apologize again for the inconvenience. Best regards, TWOPAGES Team
I ordered a custom shower curtain from TwoPages. The curtain was described as Custom Luxury Bathroom Curtains with Waterproof Layer. I assumed that mean a waterproof lining in the curtain, as I previously had made by a local fabricator several years ago. The curtain arrived, nice material, but unlined. It included a separate plastic sheet liner, which was not good quality. I called to get clarification and was told that this was the "waterproof layer." This seems quite misleading because it sounds as if it is part of the curtain, not a separate sheet. Since I can't return, I intend to buy a good quality liner curtain to replace this. Call me Disappointed.
Dear QualityCheck_Carolinas, We’re truly sorry that the product did not meet your expectations, and we understand how the description may have led to a different expectation regarding the waterproof layer. We’d like to clarify that our Luxury Bathroom Curtains with Waterproof Layer are designed with a decorative outer curtain paired with a removable Sally Waterproof Layer. The waterproof layer is a separate component made of PEVA (Polyethylene Vinyl Acetate), designed to be waterproof, lightweight, flexible, easy to clean, and PVC-free. We understand that you were expecting the waterproof layer to be integrated into the decorative curtain rather than provided as a separate removable liner. We’re sorry for the disappointment this difference caused. While the product details describe the waterproof layer as a removable component, we appreciate your feedback that the presentation could be clearer in setting the right expectations before purchase. Your feedback is important to us, and we will continue working to make our product information as clear and helpful as possible for our customers. Thank you for sharing your experience with us. Best regards, TWOPAGES Team
The customer service is not good. I could not hear or understand what the lady was saying on the phone. She also said I could not return the rings I bought even though the website says return within 30 days. DO NOT BUY FROM THIS COMPANY. GO TO AMAZON
Dear Kathy, We’re sorry to hear about your experience and apologize that our phone communication was not as clear and helpful as it should have been. Regarding the rings, we understand that the size may not have been suitable for your intended application. The ring dimensions and specifications are provided on the product page to help customers select the appropriate size before placing an order. We’d also like to clarify our return policy. While our return policy may allow returns for certain eligible products within the applicable return period, hardware products without a quality issue are generally not eligible for return or exchange, including cases where the selected size does not meet the customer’s needs. We understand that this policy may be disappointing, and we appreciate your feedback. We will also share your comments regarding the phone communication with our team so we can continue improving our customer service. Best regards, TWOPAGES Team
The material is not that good. It’s over priced because people need curtains. There’s cheaper products on Amazon that is the same quality. These prices are high because they have been getting recognized due to TikTokers
Dear Andrew, Thank you for taking the time to share your feedback. We are sorry to hear that the product did not meet your expectations. We understand that material quality and value are important when investing in window treatments. Unlike ready-made curtains, TWOPAGES products are custom-made to order, with each piece individually crafted based on the customer’s selected fabric, measurements, style, and design preferences. We work hard to provide a wide range of customization options while maintaining competitive pricing, so customers can enjoy the benefits of personalized window treatments without the high costs often associated with fully custom products. We truly value your comments regarding the fabric and overall experience. Customer feedback helps us continue improving our materials, craftsmanship, and service. We appreciate your support and the opportunity to better serve our customers. Best regards, TWOPAGES Team
Beautiful fabric selections at a great price.
Easy to install. Beautiful fabric and provides the privacy we need in our kitchen at night.
I was delighted by the robust sample decks that arrived. I thought I had ordered individual fabric samples, but received a whole fan deck. Once I selected my fabric the actual ordering process was easy and the website provided helpful guidance for measuring and specifying the pinch pleat curtains I ordered. They arrived shockingly fast and, based on the tracking emails, they appear to have been made and shipped from China, to my location Washington DC which made the speedy turnaround even more surprising. Important to say - while the curtain quality and fabrication are great, they aren't exactly the size I ordered; they're ~1" too long and ~2" wider than ordered. Luckily, the location where we hung them allows some flexibility, but for someone wanting an exact hem length, take note of this. All this said - I won't hesitate to order from this vendor again! Very pleased.
I had a few minor questions before I placed my order but glad I did because I didn’t see that I needed to order 2 panels in the cart. So Ann with customer service pointed that out luckily! Excited to get my curtains!
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