For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Electronics & Technology

Two Way Radio Gear

ClaimedCollecting reviews

102 reviews

4.6102 reviews
Write a review

About Two Way Radio Gear

Data updated
Website
twowayradiogear.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
12 reviews
Replies to negative
44% (4/9)
Do you own Two Way Radio Gear? Claim this profile for free and start replying to reviews.

About this business

Two Way Radio Gear Inc. is your online resource for Vertex Standard and Motorola two way radios. With over 16 years experience in the two way radio industry in both sales, service. and installation, we have the product knowledge and product solutions to best meet your needs. We are committed to providing you with an exceptional online experience, and look forward to serving you.

Is Two Way Radio Gear legit?

Two Way Radio Gear (twowayradiogear.com) has a 4.6 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. 88% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 44% of negative reviews; 12 of them were added in the last 12 months. Last updated 2026-08-11.

What people say

My order is stuck on "Order Placed." TWR customer service is unresponsive.

I placed the order for my radios on July 19, 2023. We are eight days later, and the status of my order is still "Order Placed." I messaged their customer service about it, and the answer was that my order should ship soon and I should wait. I hope this can be resolved shortly. Otherwise, I would have to cancel my order.

Reply from Two Way Radio Gear2023-07-28

Mr. Delvas. I do apologize for the confusion. It looks like your order shipped on the 20th and delivered on the 21st under UPS tracking number 1ZR7122W2095669442. Please give me a call at 800-984-1534 ext 124 if there are any issues.

A Long Time Customer

As a repeat customer, I know I can count on the great customer service I’ve always received when I call. Joe and Bennie have always listened to what I needed radios for, and suggested practical options to meet my needs. Their knowledge is top notch and they take the time to understand what works best for me and my budget. I will continue to use them in the future. Great company. I have used their products for 10 years

Reply from Two Way Radio Gear2023-05-04

We appreciate your feedback, our mission is to focus on customer issues and ultimately provide a solution that will eliminate their pain points! Thank you for your loyalty and we hope to continue supporting your communication needs for years to come

Well it's good I won't lie on that but…

Well it's good I won't lie on that but I can't tell oh long the battery life is because I'll charge it over night then halfway through my shift it just stops working even though it looks like it still has power when I contact my dispatch it's a dead mic as soon as I remove it from my walkie my dispatch hears me instantly

Reply from Two Way Radio Gear2023-05-04

Hi there, thank you for feedback, Please get in touch with us to address the battery issue

Easy Process

Easy to work with, good pricing, and decent communication throughout the ordering process.

Reply from Two Way Radio Gear2023-05-04

Hi there, thank you for your feedback, could you let us know how we can improve to get a 5-Star rating? It is important for us to improve our service to ensure customer's needs are met. Would appreciate some details!

Please share shipping/tracking information.

It’d be nice if you shared status updates/shipping/tracking information. I’m not sure if you’ve shipped the order. Or if the product is back ordered.

Reply from Two Way Radio Gear2023-05-04

We apologize for the inconvenience, we have made serval internal changes to ensure this information is available and our team is transparent with customers up front. Thank you for your feedback

People also looked at