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Shopping & Fashion

UIN Footwear

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282 reviews

3.5282 reviews
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About UIN Footwear

Data updated
Website
uinfootwear.com
Category
Shopping & Fashion
Location
China
Status
Unclaimed
Last 12 months
27 reviews
Replies to negative
74% (71/96)
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About this business

Uinfootwear is a company focused on producing lifestyle shoes that are both lightweight and comfortable. At uinfootwear, we understand that people want shoes that look great and feel great. That's why we use only the highest-quality materials, including breathable fabrics and cushioned soles, to create stylish and comfortable shoes.

Written by the business, not verified by us.

Is UIN Footwear legit?

UIN Footwear (uinfootwear.com) has a 3.5 out of 5 rating on OK.one, based on 282 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 63% rate it 4 stars or higher while 31% give 1 star; The business has replied to 74% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-10-25.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Consumers generally find the shoes extremely comfortable, lightweight, stylish, and perfect for long walks or everyday travel. Many people deeply appreciate the unique color combinations and receive frequent compliments when wearing their favorite pairs out. Some reviewers were not happy with sizing inconsistencies, poor material quality, and unexpected difficulties with product returns. A few other people also felt that certain pairs were far too tight, poorly manufactured, or fell apart after minimal regular use. Customers frequently mentioned frustration when trying to exchange improperly fitting footwear or managing problematic return processes.

Auto-generated from all reviews of this business. For reference only.

What people say

No way to return faulty goods

I have bought several pairs of shoes and always been very happy. However this time my usual size came up much too small. I have emailed them now four times requesting a return address with no response. I have messaged them in there site with no response. These boots were £200 and it seem they intend to just ignore me. There is simply no way of contacting this company other than there email which they simply ignore and it’s very frustrating. I will never be using them again. Update it’s now Oct. 31 and still they have not sent me a return address

Reply from UIN Footwear2024-05-15

Dear Laura Leigh, We apologize for any inconvenience you have experienced with your recent purchase. We understand your frustration and would like to address your concerns. We are here to assist you with any further questions or issues you may have. Please feel free to contact us at [email protected], and our customer support team will be more than happy to assist you. Once again, we apologize for any inconvenience caused and appreciate your understanding. Thank you for bringing this matter to our attention. Best regards, uin

THIS IS SCAM!!!! 100% CHINA

1) LOCATION is SCAM!!!!! THEY ARE BASED IN CHINA AND YOU WILL NEED TO PAY 70 EURO FOR ONE PAIR THE CUSTOMS AT THE POST OFFICE! 2) VERY BAD CUSTOMER SERVICE, THEY ANSWER AFTER WEEKS FOR ANY COMPLAINT 3) SCAM ALERT FOR THE DELIVERY: We ordered 2 pairs at the same time, of the same model, one for me and one for my guy, but only ONE PAIR ever arrived, after more than 40 days, and we had to go to the post office to take them and we had to pay 70 euro for customs although the shop pretended to be in the Netherlands (we were in the Netherlands too). 4) SCAM!!!! THE SECOND PAIR NEVER ARRIVED! BE CAREFUL!!! We had this experience in the Spring of 2021

Reply from UIN Footwear2024-05-15

Dear Adina Hutanu, We apologize for any inconvenience you have experienced with your recent purchase. We understand your frustration and would like to address your concerns. We are here to assist you with any further questions or issues you may have. Please feel free to contact us at [email protected], and our customer support team will be more than happy to assist you. Once again, we apologize for any inconvenience caused and appreciate your understanding. Thank you for bringing this matter to our attention. Best regards, uin

I love love love UNIFootwear

I love love love UNIFootwear! Honestly they are the most comfortable shoes I've worn in a long time. That alone would keep me coming back... But I absolutely love the designs and that one shoe is different from the other . I'm proud to show them off and people look to see which ones I have on now! Thank you UNI❤️❤️❤️‼️

I tried to contact company twice to…

I tried to contact company 4 times to exchange shoes for a half size bigger but haven't gotten any response

Reply from UIN Footwear2024-05-15

Dear Carolyn, We apologize for the inconvenience and frustration you have experienced with your recent purchase and the subsequent communication with our customer service team. We understand your disappointment and regret that we have not met your expectations. We assure you that we take your concerns seriously and are committed to rectifying the situation. If you have any further questions or concerns, please do not hesitate to contact our customer support team at [email protected]. We are here to assist you and will do everything in our power to make things right. Best regards, uin

It took a long time for the order…

It took a long time for the order (77368) to arrive. They do not fit my feet and I sent in a request for a return label on 7//22. Nobody responded.

Reply from UIN Footwear2024-05-15

Dear Sarah, We apologize for any inconvenience you have experienced with your purchase. We understand your frustration and would like to address your concerns. We are here to assist you with any further questions or issues you may have. Please feel free to contact us at [email protected], and our customer support team will be more than happy to assist you. Once again, we apologize for any inconvenience caused and appreciate your understanding. Thank you for bringing this matter to our attention. Best regards, uin

Shoes Not Delivered After 20 Days

This is the 20th day since I placed my order and my shoes have still not arrived.

Reply from UIN Footwear2024-05-15

Dear Gwen, We apologize for any inconvenience you have experienced with your purchase. We understand your frustration and would like to address your concerns. We are here to assist you with any further questions or issues you may have. Please feel free to contact us at [email protected], and our customer support team will be more than happy to assist you. Once again, we apologize for any inconvenience caused and appreciate your understanding. Thank you for bringing this matter to our attention. Best regards, uin

Toistuvia loppu varastosta ilmoituksia - several out of stock emails

Ensimmäinen tilaus koko 36: kokoa ei ollutkaan. Muutin saman mallin kokoon 36,5. Paketti katosi matkalla ja sitäkään kokoa ei ollut enää. Pyysin rahojen palautusta. I feel cheated and Asked For return of Money. First they informed, that they dont't have 36 amymore on stock . I alteted My order to 36,5 of The same model. And this Time The package was Lost and we ended up on outo of stock situation pnce again. O have Asked for Money return.

Reply from UIN Footwear2024-05-15

Liebe Annika, Wir entschuldigen uns für die schlechte Erfahrung, die Sie mit unserem Kundenservice gemacht haben. Wir verstehen Ihre Frustration und möchten auf Ihre Bedenken eingehen. Wir sind hier, um Ihnen bei weiteren Fragen oder Problemen zu helfen. Bitte kontaktieren Sie uns unter [email protected]. Unser Kundensupport-Team hilft Ihnen gerne weiter. Wir entschuldigen uns noch einmal für etwaige Unannehmlichkeiten und bedanken uns für Ihr Verständnis. Vielen Dank, dass Sie uns auf diese Angelegenheit aufmerksam gemacht haben. Beste grüße, uin

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