I love the size of the phones and their…
I love the size of the phones and their functions
About Ulefone
Data updated- Website
- ulefone.com
- Category
- Electronics & Technology
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 99 reviews
- Replies to negative
- 14% (27/200)
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About this business
Let everyone find a mobile phone that suits you. Please contact our devoted Customer Service Team for any issues [email protected]
Is Ulefone legit?
Ulefone (ulefone.com) has a 3.2 out of 5 rating on OK.one, based on 502 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 57% rate it 4 stars or higher while 32% give 1 star; The business has replied to 14% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-10-24.
What reviewers say
AI generatedMost reviewers were somewhat happy with their experience overall. Many consumers deeply appreciate the exceptionally durable build, rugged exterior design, and dependable long-lasting battery life offered by these specialized mobile devices for daily use. Reviewers frequently mention that the hardware handles demanding outdoor environments very well, providing reliable overall performance and great value for money. However, some customers also noted frequent hardware issues, mentioning that essential components like internal cameras, sensitive power buttons, or chargers stopped working shortly after purchase. Furthermore, many people experienced frustrating difficulties and unhelpful responses when attempting to resolve these technical problems through the manufacturer customer service and warranty departments.
Auto-generated from all reviews of this business. For reference only.What people say
I have used an ulefone for 3 years and…
I have used an ulefone for 3 years and the quality is pretty good. Also im a huge gfan of the armor series
0ne star because i dont have the phone…
0ne star because i dont have the phone yet, ill be back if i have the phone.. hehe.
I bought the Ulefone Armor 23 Ultra
I bought the Ulefone Armor 23 Ultra, but this is no as resistant as they say, it suffered a fall and volume buttons destroyed, that part did no support it, Client Service is not good, they did not offer a good solution. Review Edited: However after this review the Ulefone Service Support offered me a solution and new parts were sent to me to repair my Ulefone by myself, to my country, and I appreciate that effort, for that reason I am modifying this review.
Reply from Ulefone2025-11-28
Hello, we take your issue very seriously. We need your phone number details to process your request! Please contact this email address and I will handle it for you: [email protected]
I know the Ulefone with rugged phone
I know the Ulefone with rugged phone, it is so strong and nice phone.
Really wanna try out Ulefone…
Really wanna try out Ulefone brand...have best options to choose...good rugged phones...
I have two phones
I have two phones, Armor 22 Pro and Armor 33 Pro, both phones work great, performance is incredible on both. Processing a lot of videos is important to what I do and of course the 33 lasts for days even weeks with light duty. The real test is keeping them warm over winter. We have some wicked weather here in Saskatchewan and I need a tough phone to survive the brutal winters. So far so good!
Ulefone Superb
Ulefone basically is an expert when it comes to making phones like an armor. I'm impressed.
Great value for money
The site Is great AND the phones are…
The site Is great AND the phones are amazing, me AND my cousin have one AND It was an amazing investment
I used wt20, power armor 3 and still using armor 9
I was using Ulefone wt20 power armor 3 and writing this from Armor 9 more then surprised by the brand who'd like to see what new phone's are but budget ain't allowing it ATM so next year
Three star because i dont have the…
Three star because i dont have the phone yet, ill buy one I love big batteries
I have rugking
I have rugking, first series. Also I have ulefone 21 too..
Ulefone is the best mobile brand
Ulefone is the best mobile brand around. I have been using a mobile from them for over three years and it works like a charm!
I am a user 10 years ago
I am a user 10 years ago. No all it's perfect, i buy a phone every year and some had issus but i couldn't do anything because I thought i have to send to the fabric and if they say no. Is a waist of time. Years ago it wasn't so popular the " armor phone" and the brand here in sub america but now is more popular so the customer service is different, would be important tecnical services in another countrys nowdays i have 1 phone that fails and the screen jumps. and it happened 2 weeks after i bought it and received it
I love its durabiliy and its features
Ulefone
My new smartphone has some glitches, and I think Ulefone needs to fix them. Ulefone, please spend more time reviewing your software.
Reply from Ulefone2025-11-28
Hello, what is your phone model? Please send us your phone's detailed information so we can check and repair it promptly! Please contact me at [email protected] and I will handle it for you.
Sluggish performance at times but a decent phone
Sluggish performance at times despite it's large battery capacity. Might need system enhancements through updates. Quite serviceable and the use case of this mobile phone is wide ranging.
This would be a five star
This would be a five star, but my Armor 21 is stuck on Android 13, and apparently won't be updated. Function is falling, some apps for work can no longer be logged in to due to security issues. An otherwise good telephone, just bought it is now garbage. A waste of my time, money, and not least a horrible waste og resources in a broken world. Shame on Ulefone.
Reply from Ulefone2025-11-17
Hello, I am an after-sales representative from Ulefone. The Armor 21 will be receiving an Android system update. To better understand your phone's software version information, please contact me at [email protected]. I will then check and inform you of the exact update time!
I had a terrible experience with ULEFONE
I had a terrible experience with ULEFONE. I will never buy anything from this company again. They don't solve their problems and their customer service is terrible, the worst. On 09/09/2025, I bought an Amor 34 pro 5G for almost $600. They sent it through a courier company I had never heard of (OnTrac). It turns out that they marked the package as delivered on 09/18, but I never received anything. I called the courier hundreds of times, but they didn't answer my calls. I sent them lots of text messages and they just told me they would get back to me. I sent about 18 emails telling them I wanted them to open an investigation into who supposedly delivered the package because in the proof photo there was a package lying on the grass with no houses around it, i.e., in an empty place. For a month, I contacted ULEFONE to ask them to please recover the package from the courier company they chose to ship it, because I couldn't do anything else. They just replied, “You have to contact OnTrac because they have to give you a refund” (seriously). They never understood that OnTrac never wanted to fix anything. They ship their packages with companies that steal things (because I've seen the reviews of Ontrac) and they are terrible, and ULEFONE did not take responsibility with the excuse that their proof was that it said the package had been delivered. I lost a lot of money and a lot of time with this company, and I hope that no one buys anything from them and that the same thing doesn't happen to them as happened to me.
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