Attention for details
Attention for details, kimdess, passione, quality...cannot be more happy wirh UnibuyPlus! The Amazing Spider-Man suit is everything a Garfield fan ever deeamt about. The color the lines, everything is perfect!
About UnibuyPlus
Data updated- Website
- unibuyplus.com
- Category
- Shopping & Fashion
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 254 reviews
- Replies to negative
- 88% (44/50)
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About this business
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Written by the business, not verified by us.Is UnibuyPlus legit?
UnibuyPlus (unibuyplus.com) has a 4.1 out of 5 rating on OK.one, based on 333 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 80% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 88% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-25.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the costumes, noting that the fabrics and detailed craftsmanship consistently exceed expectations. Many people also appreciate the remarkably responsive customer support team, who readily assist with sizing questions, alongside exceptionally fast and reliable delivery. Buyers often highlight how well the items fit when following the provided guides carefully. Some people were dissatisfied with specific product details, mentioning that the included masks occasionally arrived stretched out or did not fully match the online photos. Additionally, a small group of reviewers noted occasional shipping delays or experienced minor sizing discrepancies.
Auto-generated from all reviews of this business. For reference only.What people say
Good Service
My product arrived after only two weeks! It was missing a piece from my original order, but after emailing the support team I received the missing piece soon after. It's great quality and fits well from the sizing charts.
Loved this place I got a superman last…
Loved this place I got a superman last year and it was awesome trying to come back and get a cool Spiderman one for the new movie.
They’re a legit company!🎉
So so many costuming websites get mixed reviews so when I saw this I thought perfect. Sure enough when my kylo ren costume arrived it was exactly as advertised with quality design and materials. Genuinely couldn’t be happier
Brand New Day suit
Great suit, great customer service, the costume arrived even early!
The costume I got was the titans robin…
The costume I got was the titans robin one and it was very good it took some time to get shipped but when it was it literally was a nanosecond and it was at my house, the customer service is really good I will be buying from here again
Spidey suit
Was shipped a bit late but arrived just in time for my event, good quality product, easy communication
I asked for the skirt of the cosplay to…
I asked for the skirt of the cosplay to be made in a different color and to remove the logos. It was no problem & no extra charges. Very nice!
The Customer service was great
The Customer service was great, however I was advised to go from an XL to an L - The L barely fits and is uncomfortable, I would have been better off going XL as I originally ordered...
Thank you this is crazy good
Good Princess Leia Cosplay Boots
The boots I ordered came on time and were the correct size. I enjoyed wearing them with my Princess Leia costume and hopefully will continue to do so.
The mask doesn’t look like the photo…
The mask doesn’t look like the photo besides that it’s great quality but the mask could’ve been made better
Exactly what you offered
Exactly what you offered! I am very pleased with my Deadpool. My 3rd purchase from you.
Got here way quicker then expected
Got a cosplay and they were able to get the sizing pretty well and shipped much quicker then expected!
Great Costume quality and fast shipping.
Think I was sent the cheaper version of the costume I ordered.
You sell two versions of the Daredevil costume I ordered and you sent me the cheaper version when I paid for the more expensive one. I reached out about an exchange and didn't receive a response. It's not poor quality but I was expecting better for the money I spent.
The quality is nice
The quality is nice, but I had to make some repairs.
It was awesome but
It was awesome, the only note I have is that the shoes fit my feet but the calve part doesn’t fit my calves, they’re loose.
Daredevil suit review
I ordered a Daredevil suit from UnibuyPlus for over $200, and the quality did not match the price. The material appeared shinier than expected instead of matte, and the red detailing began peeling after very minimal use. Several structural components were also poorly made. The arm braces and leg armor did not close or fit properly, making them difficult to wear as intended. This was not a sizing issue, as my measurements were confirmed with them before production. While the base suit sizing was mostly accurate, the overall construction quality and durability were disappointing. Communication was also inconsistent—after I provided photos of the issues, responses slowed down significantly and at one point stopped, with unclear explanations when they did respond. For this price point, I expected much better quality control and customer support. I would be cautious when ordering. Edit: Thank you for your response. To clarify, the issue was not simply incorrect overall sizing. The base suit fit reasonably well; however, multiple constructed components were defective or non-functional, including: * The arm bracers do not properly close or secure * The leg armor does not fully close and cannot be fastened as intended * The collar area has excess fabric and structural inconsistencies * The red detailing on the suit began peeling after minimal use, indicating a material or adhesion defect These issues were present in specific components of the product and are not fully explained by overall measurement accuracy alone. After these concerns were identified, I agreed out of good faith to proceed with a $100 upgrade option for the red suit, which was acknowledged as a potential resolution. However, communication ceased before the process was completed, and no final resolution was provided. The concerns were not limited to sizing alone, and the functional issues with multiple armor components were not addressed in the explanation provided. While I understand your position regarding policy and production standards, the issues experienced relate to product functionality and build quality, not an attempt to bypass pricing or obtain additional items without payment. Edit 2 : I understand your position, but I want to clarify a few points so the situation is represented accurately. First, the sizing explanation does not fully account for the issues I experienced. My measurements were confirmed prior to production, and the base suit generally fit. The problems were not limited to tightness—they included peeling of the printed design after minimal use and multiple armor components, such as the bracers and leg pieces, not closing properly. These are separate construction and durability concerns, not solely the result of stretch. Second, while it is true I initially agreed to the $100 remake, that agreement was made before the full extent of the defects became clear and before communication delays occurred. My decision to revoke that agreement was based on the emergence of additional issues and a pattern of repeated non-response after I provided photos on April 17. I followed up multiple times with no reply on April 22, 23, 24, 26, 27, and 29, and eventually had to open a new support thread on May 1 due to the lack of response. The original thread was not addressed until May 19. Presenting the decision to revoke the agreement without this context does not reflect the full timeline. Third, while I did ultimately receive a full refund, that was not the intended resolution. My intent throughout was to receive a functional product as ordered, not a refund or an alternative outcome. The refund only occurred after escalation through the dispute process and continued lack of response, and it does not change the fact that the product itself was not usable as intended. Throughout this process, my actions consistently reflected an attempt to resolve the issue directly and obtain the product as originally ordered, rather than seeking a refund or any form of unnecessary escalation. I made multiple attempts to resolve this directly before escalating, and the situation progressed due to extended non-response and unresolved defects rather than any unwillingness on my part to cooperate or find a reasonable solution. I consider the matter closed through the dispute outcome, but I do not agree with the characterization of the issues as solely sizing-related.
Reply from UnibuyPlus2026-06-18
Thank you for your feedback. We would like to clarify the facts regarding your order to ensure complete transparency for our community: 1. Sizing & Quality Check: Our quality control team has thoroughly cross-checked the production records and photos of your costume multiple times. The item was crafted perfectly and matched the exact measurements you provided. The fitting issue occurred because the dimensions submitted to us were incorrect. 2. Solutions Offered: As a professional workshop, we always want to help. We offered you multiple standard and reasonable solutions to remedy the fit issue, all of which you declined. 3. Store Policy: Instead, you demanded that we manufacture and ship a completely different, higher-tier, and more expensive costume entirely free of charge. We cannot fulfill demands that violate fair business practices and our store policy. We always stand behind our craftsmanship and are happy to assist when genuine mistakes happen, but we must remain fair to our team and our business. Best regards, We hear you, but let’s address the specific points in your edit directly so future buyers have the full picture: • The Sizing/Peeling Myth: The base suit is made of high-stretch fabric, which is why you could "squeeze" into it, but doing so overstretched the material beyond its limits, directly causing the prints to peel and the non-stretch armor pieces (bracers/leg armor) to not close. This is the exact physics of a sizing error, not a production defect. • The $100 Agreement: You omitted a crucial fact. You did initially agree to the $100 remake fee, but you subsequently revoked that agreement and demanded that we ship the premium upgrade suit entirely for free. We could not compromise fair business standards to fulfill that demand. • The Final Reality: While our response slowed down due to an emergency medical hospitalization, you chose to escalate the case. You have already received a 100% full refund from us. > You now hold both the full refund and the costume. We have fully absorbed the financial loss of this transaction, and we believe our responsibility here has been more than fulfilled. We wish you all the best. Best regards, The UnibuyPlus Team
Great suit and experience
I was very impressed from the time of the order as they quickly reached out to me to confirm both the order and that I had selected the correct size (i've had issues with other companies with both off the rack and custom suits for the measurements). The notices came quickly and the suit arrived well before it was expected so I had plenty of time to make sure everything was right before the con I had been hoping to wear it at. I ordered "off the rack" as their measurements for an XL best matched by body shape. Very pleased with the suit and the experience with their staff.
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