Reliable, good timing
Excellent communication and everything has been done on the promised time
United States Auto Shipping Inc is the number one rated U.S. auto transporter, shipping 50,000+ vehicles annually between all 48 states. We strive to deliver a 5-star vehicle-shipping experience with peace-of-mind transport. Recognized by Inc. magazine as one of the top 500 fastest growing businesses nationwide, United States Auto Shipping Inc leverages innovative logistics solutions and personalized customer service to provide fast and reliable consumer experiences.
Written by the business, not verified by us.United States Auto Shipping Inc (unitedstatesautoshipping.com) has a 4.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Business Services and its reputation is good. 83% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 13% of negative reviews; Reviews mostly discuss Price, Customer service. Last updated 2026-09-04.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff members for being extremely professional, communicative, and supportive throughout the entire vehicle transport process. Many consumers note that their cars arrive safely and right on schedule, making the overall booking and delivery experience completely smooth and stress-free. Some reviewers were not happy with unexpected price increases, noting that companies attempted to change their original quotes after signing contracts. Some people also mentioned that severe scheduling problems and communication breakdowns resulted in significantly delayed vehicle pickups, broken agreements, and very frustrating customer service interactions.
Auto-generated from all reviews of this business. For reference only.Excellent communication and everything has been done on the promised time
great company . Working with Shaun is really easy
I recently booked Unites States Auto Shipping to ship my car from New York to North Carolina . I had the pleasure of working with David Smith , who could not be more accommodating and helpful with this process. He was honest and upfront with all the details from the beginning and assured me that this process would go smoothly. Needless to say, my car arrived safely and on time . David was in contact with me throughout the process . I highly recommend this company , especially working with David .
Shaun was really helpful, thank you!
perfect company, very responsive and reliable. Thanks to dispatcher Shaun, he was always in touch. Would work again!
Great company to work with! David was very helpful through whole process, Great communication. Thank you!
They were fast very informative prompt and professional i recommend them to everyone
It was outstanding communication and consideration I appreciate it all 10/10 service across the board
DO NOT BOOK WITH THIS COMPANY ‼️‼️They will give you a quote and make everything sound so good, then they switch up on you last minute, claiming they had to request a new driver and now it’s double the price of the original price. They don’t stick to their own contract. They are lairs and scammers and just trying to get over on people. Thanks to them I have to leave my car behind in Florida until I can find another shipping company. They need to be shut down.. Nothing but lies from them.. Thank goodness I followed up with them to make sure everything was good for pick up because had I not they would’ve sent the driver and on delivery day the driver would’ve been expecting $1600 from me which I don’t have so they would’ve took my car and put in a garage somewhere collecting more fees. By the way this all happened the same day my car was suppose to be picked up. I was promised everything was good to go just lies for no reason. Save yourself the trouble and find another company. I reported them to the BBB
I worked with Bruce on my vehicle shipment, and he was extremely helpful, professional, and responsive throughout the entire process. I booked my shipment about two months in advance, and Bruce kept me updated every step of the way. Everything went exactly as planned, including the pickup date and the final price. There were no surprises or unexpected changes. Overall, I had a great experience and would definitely recommend working with Bruce. Thank you!
Well 0 wasn't an answer! I was going to ship my truck to my son at Army base Ft Bliss and bring his broke down car back. Was told 650 there and 650 back. Now they want 2000 just for driver. Asked to cancel and now theu want to charge him 400 to cancel. They missed 2 signed contract dates and still want let us just walk away from them. Crazy
Good service, and communication.
Working with Jack Wilson was a great experience, professional, responsive, and easy to work with. Looking forward to doing more business together.
Great company to work with , Good communication , information provided correctly. Would love to work again.
David great customer service , fast comunication , recomendet
Reliable transport company. Got my vehicle in one day as stated. Friendly and professional driver and working with David at the U.S. Auto Shipping made it a quick and easy experience.
Nice company! We worked as a car carrier, and they are very good at this business, so we respect them!
The day of the car pick up I was informed that be an additional charge due to fuel prices and then the bill came in at three times approximately the original estimate and then told that they couldn’t find a truck to pick it up because of the cost, the driver who eventually came friendly, not very communicative and while loading the car it came off of the ramp however he did deliver it on the time expected and again was very friendly and felt that we had no options beside taking their new elevated charge
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