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United States Auto Shipping Inc

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102 reviews

4.3102 reviews
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About United States Auto Shipping Inc

Data updated
Website
unitedstatesautoshipping.com
Category
Business Services
Location
United States
Status
Unclaimed
Last 12 months
102 reviews
Replies to negative
13% (2/16)
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About this business

United States Auto Shipping Inc is the number one rated U.S. auto transporter, shipping 50,000+ vehicles annually between all 48 states. We strive to deliver a 5-star vehicle-shipping experience with peace-of-mind transport. Recognized by Inc. magazine as one of the top 500 fastest growing businesses nationwide, United States Auto Shipping Inc leverages innovative logistics solutions and personalized customer service to provide fast and reliable consumer experiences.

Written by the business, not verified by us.

Is United States Auto Shipping Inc legit?

United States Auto Shipping Inc (unitedstatesautoshipping.com) has a 4.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Business Services and its reputation is good. 83% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 13% of negative reviews; Reviews mostly discuss Price, Customer service. Last updated 2026-09-04.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff members for being extremely professional, communicative, and supportive throughout the entire vehicle transport process. Many consumers note that their cars arrive safely and right on schedule, making the overall booking and delivery experience completely smooth and stress-free. Some reviewers were not happy with unexpected price increases, noting that companies attempted to change their original quotes after signing contracts. Some people also mentioned that severe scheduling problems and communication breakdowns resulted in significantly delayed vehicle pickups, broken agreements, and very frustrating customer service interactions.

Auto-generated from all reviews of this business. For reference only.

What people say

I had a great experience working with…

I had a great experience working with Shaun. He was very responsive, patient, and explained every step of the shipping process. My vehicle arrived safely and exactly when promised. Shaun made sure everything went smoothly and followed up to ensure I was satisfied. It's rare to find someone so committed to customer service. I highly recommend him and United States Auto Shipping for anyone needing dependable service.

Teamwork Made The Dream Work

After selling a vehicle I owned for over 26 years, the buyer chose USAS Inc to have it shipped from Virginia to Texas. It was a little challenging to arrange the actual pickup date and location, because our, somewhat, remote home location isn’t tractor trailer friendly and we had no one else to leave the car and keys with. The original driver’s truck unfortunately broke down enroute from New Jersey. Nevertheless, David and USAS Inc are EXTREMELY well connected with auto transportation carriers and drivers! They quickly got in touch with Max and sent the amazing driver Ahmad, with JETTCO INC out of Philadelphia, PA, who did a marvelous service on a date and at a time that worked perfectly for all us! Together, their teamwork made the dream work! Our baby is now safe and sound in the driveway of her new owner.

Absolutely DO NOT USE

I confirmed 3 different times prior to hiring them they had a driver available to pickup my vehicle the next day (hired on Monday). This did not happen. The next day (Tuesday) I was assured it would be picked up on Wednesday. Again, did not happen. On Thursday (the day it was supposed to be delivered) they still could not guarantee pickup. I told them I was going to cancel and suddenly they did have a driver available, however, they wanted to almost double their original rate from $550 to $950. I told them no, they needed to honor their price and if they had to hire a new driver that was their problem to workout, not mine. They refused to do so and insisted I have to pay the new rate (mind you, three days after it was supposed to be picked up and the day it was supposed to be delivered). I cancelled and they are now attempting to keep my deposit. Absolutely do not use.

Great work with Roger

Roger made transporting my car feel way easier than I expected. He was straightforward, kept things simple, and stayed in touch the whole time. No chasing for updates, no confusion just clear communication and solid follow-through. My vehicle arrived right on schedule and in perfect shape. It's refreshing to work with someone who does exactly what they promise. I'd definitely choose Roger again and recommend him without hesitation.

was honestly nervous about shipping my…

I was honestly nervous about shipping my car, but Nick made it feel ridiculously easy. He handled everything so smoothly that I kept wondering, "Wait... that's it?" No surprises, no stress, just clear updates and perfect timing. My car arrived safe and sound, like it just took a casual road trip. Nick is the kind of guy who gets the job done without making it complicated and that's rare. Would absolutely trust him again with my keys. 🔑🚗

Paul delivered a refined and seamless…

Paul delivered a refined and seamless experience from initiation to completion. His communication was prompt and well-articulated, and he managed expectations with transparency and precision. The coordination was efficient, pricing remained consistent, and the vehicle arrived exactly as entrusted. A dependable professional who clearly values accountability and service excellence.

If moving cars were an Olympic sport

If moving cars were an Olympic sport, Roger would take the gold. 🏅 From pickup to delivery, everything ran smoother than I expected. He kept me updated, showed up right on time, and delivered my car exactly as promised no drama, no surprises. I half expected a stressful experience, but Roger made it feel easy. Professional, dependable, and even pleasant to work with. If you need auto transport, Roger's your guy!

Nick made transporting my car a…

Nick made transporting my car a completely hassle-free experience. From the first call, he was organized, professional, and easy to communicate with. He ensured everything went smoothly, and my vehicle arrived safely and right on schedule. What impressed me most was his reliability and genuine care for the car and the process. I highly recommend Nick to anyone who wants stress-free, dependable auto transport service.

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