About United States Auto Shipping Inc
Data updated- Website
- unitedstatesautoshipping.com
- Category
- Business Services
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 102 reviews
- Replies to negative
- 13% (2/16)
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About this business
United States Auto Shipping Inc is the number one rated U.S. auto transporter, shipping 50,000+ vehicles annually between all 48 states. We strive to deliver a 5-star vehicle-shipping experience with peace-of-mind transport. Recognized by Inc. magazine as one of the top 500 fastest growing businesses nationwide, United States Auto Shipping Inc leverages innovative logistics solutions and personalized customer service to provide fast and reliable consumer experiences.
Written by the business, not verified by us.Is United States Auto Shipping Inc legit?
United States Auto Shipping Inc (unitedstatesautoshipping.com) has a 4.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Business Services and its reputation is good. 83% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 13% of negative reviews; Reviews mostly discuss Price, Customer service. Last updated 2026-09-04.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff members for being extremely professional, communicative, and supportive throughout the entire vehicle transport process. Many consumers note that their cars arrive safely and right on schedule, making the overall booking and delivery experience completely smooth and stress-free. Some reviewers were not happy with unexpected price increases, noting that companies attempted to change their original quotes after signing contracts. Some people also mentioned that severe scheduling problems and communication breakdowns resulted in significantly delayed vehicle pickups, broken agreements, and very frustrating customer service interactions.
Auto-generated from all reviews of this business. For reference only.What people say
Shaun went above and beyond to ensure…
Shaun went above and beyond to ensure my vehicle transport was handled perfectly. He was friendly, professional, and always available whenever I had questions. The delivery was on time, and my car arrived in perfect condition. It's rare to find someone so dedicated to customer satisfaction. I highly recommend Shaun for anyone needing dependable auto shipping services.
Comication jack wilson was very…
Comication jack wilson was very professional and very forward with the biscenes transaction with is very important for me
Excellent service by Jack Wilson
Excellent service by Jack Wilson. Timely delivery, clear communication, and zero issues. Car arrived in perfect condition. Would absolutely use his service again.
Happy with experience that I had with…
Happy with experience that I had with Emily treated me like a human being should be treated which is helpful and kind to find someone to help me transport.My vehicle to down south
The company was prompt getting back to…
The company was prompt getting back to me with questions about pick up times even out of hours the driver Bryan was even Faster to reply politely to my text about his arrival At the house he took a good while making sure he hit both my cars correctly on the transporter sent me photos of cars and them loaded This company came to my rescue when Sonic auto let me down the morning of my afternoon pick then offered me a price 300% over the original and kept reducing it as I refused to play ball and stated I would and will report them for their actions . Thank you Harry for signing my cars up ,Collin for keeping me up todate from dispatch and Bryan for the transportation Saving my bacon
Thanks to Jack Wilson for having my…
Thanks to Jack Wilson for having my vehicle transported.Mr Wilson did a great job he answered all my questions and I am pleased that my vehicle was delivered safely
easy to deal with...honest and fair…
easy to deal with...honest and fair pricing...will definitely call them next time
Working with Shaun was an excellent…
Working with Shaun was an excellent experience. He was very responsive, knowledgeable, and ensured everything went smoothly. Shaun's professionalism and dedication to customer satisfaction were impressive. I would definitely use his services again and recommend him to others. If you need auto shipping, Shaun is a reliable and trustworthy choice.
Great service
David was grast to work with and yhr service was great.
Shaun was incredibly helpful and…
Shaun was incredibly helpful and professional throughout the entire process. He answered all my questions and kept me updated regularly. My car arrived on time and in excellent condition. His attention to detail and customer-focused approach made all the difference. I would definitely recommend Shaun to anyone looking for a smooth and stress-free auto shipping experience. Five stars all around.
I had a fantastic experience working…
I had a fantastic experience working with Shaun. He was very professional and made the entire process easy to understand. He stayed in constant communication and ensured everything went as planned. My vehicle arrived safely and on time. I truly appreciate his dedication and hard work. I would highly recommend Shaun for anyone needing reliable and efficient auto transport services.
Working with Shaun was a pleasure
Working with Shaun was a pleasure. He was very professional, responsive, and easy to work with. He kept me informed throughout the process and ensured my vehicle arrived safely and on time. His attention to detail and commitment to customer satisfaction were impressive. I would definitely recommend Shaun to anyone needing auto shipping services. He truly provides a reliable and smooth experience.
Helpful nice on time
I was impressed with Shaun's…
I was impressed with Shaun's professionalism and responsiveness. He answered all my questions clearly and provided helpful guidance throughout the process. His updates were timely and informative. Everything went smoothly from pickup to delivery. Shaun made the experience easy and worry-free.
I engaged United States Auto Shipping…
I engaged United States Auto Shipping Inc (the “Broker”), an entity that facilitates vehicle transport services through its network of independent carriers, and I worked directly with its representatives, Sean and Tom i.e., United States Auto Shipping Inc At the outset, there was an issue involving the initially assigned carrier, which was outside the direct control and custody of the Broker. Notwithstanding the foregoing, Sean and Tom acted diligently and in good faith to address and resolve the matter. They maintained consistent communication, provided timely follow-up, and remained actively involved until a satisfactory resolution was achieved. At one point, the other carrier requested an adjustment to the previously agreed-upon pricing, likely due to a misunderstanding on the part of the carrier. Sean and Tom promptly intervened, clarified the terms, and ensured that the matter was resolved in a fair and professional manner. Their responsiveness was immediate and appropriate under the circumstances. Furthermore, the overall pricing for the services rendered was fair and reasonable, particularly in light of the level of service, oversight, and communication provided throughout the transaction. In conclusion, Sean and Tom performed in accordance with their representations. Their professionalism, accountability, and commitment to client service are evident. Based on my experience, I would not hesitate to engage their services again.
Everything went perfectly
Everything went perfectly, and the staff were very attentive.
Thank you Tim for your brokerage…
Thank you Tim for your brokerage services!
David was my point of contact for my…
David was my point of contact for my car transport from Missouri to Arizona. I initially received a quote of $475. However, the day before pickup, I was informed that the total cost had increased to $850. While I expected a possible increase based on reviews, I did not anticipate it nearly doubling. David remained professional and understanding when I expressed my concerns. He calmly explained the booking process, which helped me feel more comfortable moving forward, just wished it was explained at the beginning. However, the timing and size of the price increase made the experience a little difficult to plan for. Customers should be aware that the quoted price may change substantially right before pickup. If I use this company again, it would be with that expectation in mind, and I would choose to work with David due to his professionalism.
Tim was great to deal with
Tim was great to deal with, very professional, courteous, and polite. We didn’t end up shipping the vehicle right now due to unexpected issues. However, Tim was always checking in with me and was more than willing to help and we was extremely patient. We are hoping to do the shipment in the near future and will reaching out to Tim as I would like for him to handle the shipment due to his professionalism. Thank you Tim
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