Sometimes I did not receive items…
Sometimes I did not receive items requested and some items do not match the photo on the internet.
Uoozee|Women's Clothing, Clothes&Fashion, Dresses, Tops, Outerwear...Discover affordable and fashionable women's clothing online at Uoozee. Free Shipping On Orders $69+ ✓ Daily New Drops✓.Release your beauty, Enjoy yourself!
Written by the business, not verified by us.Uoozee (uoozee.com) has a 3.1 out of 5 rating on OK.one, based on 614 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 51% rate it 4 stars or higher while 32% give 1 star; The business has replied to 28% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-10-24.
Most reviewers were somewhat happy with their experience overall. Consumers often appreciate the attractive clothing designs, comfortable fits, and wide variety of fun styles available for everyday wear. People frequently mention that many purchased items look just like the promotional photos and feel nice to wear. However, some reviewers were not happy with the strict return policy, noting that exchanges and refunds are difficult to get. Customers also pointed out that items sometimes arrived damaged or incorrect, while delivery services occasionally caused frustrating delays. Additionally, shoppers experienced unexpected sizing discrepancies, finding that clothes frequently turned out much smaller or larger than expected.
Auto-generated from all reviews of this business. For reference only.Sometimes I did not receive items requested and some items do not match the photo on the internet.
I did not receive all of the items. One of the dresses received was TOO SMALL… measurements on site TOTALLY OFF… dress was 41.99 and they offered me $10 if I keep it or I PAY RETURN SHIPPING to China!! Most of their items are good quality but it’s NOT WORTH THE HASSLE OR HEADACHE
The only problem I have is that it takes so long to receive your items after you have paid for the items.
Customer service might exist; however, it didn't exist for me, before, during, or after my order, via phone nor email. I figured out the best way to track my package, because the Uoozee site doesn't offer tracker and the Shop app isn't a good source for tracking Instabox. Shipment arrived, after a couple of weeks. The only thing the dress I ordered has in common with the description is they're both yellow. No asymmetrical hem. No easy pullover. No flowy design. Frankly, I don't want to go through the exchange hassle with Uoozee. Needed this dress for a Bridgerton-themed event, on September 26. Now. I have to spend more money to buy a dress. BEWARE.
I ve been trying to place an order for over a month and no matter what payment method I use it comes up declined. I want my coat ordered. I would like to get my order through.
DO NOT BUY FROM THIS SITE. PICTURES AND DESCRIPTIONS SO FAR FROM REALITY. Try returning it to China at your own cost or receive a $50 (€30) refund. What an absolute disgrace. Misleading consumers on a whole new level.
Terrible service! Everything seems to come from SHEIN, yet they charge much more. My package was never even shipped, and I wasn’t informed. Customer service is no help at all – they keep saying they can’t find my order. Honest advice: don’t order here! Check SHEIN yourself – you’ll find the same items for half the price.
I like the style of the clothes and the quality of the material the only issue is they are located overseas and for you to do a return is ridiculous. They'll offer you a small portion of a refund and you can keep the items but, if you spend $170 or $200, an $18 refund is not a big compensation. So you can't Exchange either because they're located overseas and you'll be paying for shipping and handling. And for me the clothes ran a little small. So just be aware of that when ordering so you don't have the return or exchange issue as I did. It would be nice if they had a local Warehouse in the US.
They won’t fully refund you. They try to bargain with you by a few dollars each time you ask for your full refund,even though their policy states that they will. They suggest you keep the item or gift it to a friend and only refund you a small ridiculous amount.Emails back and forth with no resolution. Terrible customer service
Refund & Poor Product. Dress arrived. Nothing like the picture, fabric eeeehhhh, size a joke. . Tried for weeks to get them to respond. Thank god I paid via Paypal, Now just given the complaint to Paypal to deal with/manage. Never thought it would be so hard to return & get £50refund!!!
I’ve been trying to get a refund from this company for over three months for merchandise I never received—$136 worth. The tracking number shows the package was returned to Jamaica, NY, yet the company claims my address was incomplete and the item was “destroyed.” That makes no sense if it was returned to them. Now they’re asking me to pay an additional $65 to resend the item, even though they already received it. I’ve asked repeatedly for a refund, and they continue to refuse. This is incredibly frustrating and feels dishonest. I paid for a product I never received, and instead of resolving the issue, they’re demanding more money. I would not recommend doing business with this company. Their customer service is unresponsive, and their handling of this situation has been unacceptable. In addition, the clothing is not depicted correctly. What you receive is not the same quality as the high end images on their website, hence the cheap, price.
The dress I ordered turned out to be bigger than I expected, so I sent an email following the return instructions provided on their website. It said I should receive a response within 24 hours, but it’s been two days and I haven’t heard anything back. I’ve decided not to buy from them again.
Each sleeveless dress I received fit differently, even though they were the same size. The colorful dress was hard to pull over my head and fit well (once I got it on with a bit of a struggle) the neckline was too snug. The black and white asymmetrical dress squashed my bust but the rest fit and made me look matronly. They were made of what felt like ribbon material - cheaply made and would have made me sweaty if worn longer. The denim dress was made of good stretchy material and had strong snaps, but it was the one that squashed me all over - was way too small. All three were different lengths. I'm returning all the dresses. BTW, the sleeveless blouse fit well and was very soft and comfortable. I'm keeping it. It's strange how all of them were the same size but fit differently.
This company is a complete scam I ordered some clothes for my wife $238usd I never received the order they sent me a tracking number which shows the order delivery at a California address which is not the address I provided I don’t live in California when I contacted them all I got basically was the run around for about a month only to tell me the package was returned and destroyed do not buy from these people
i ordered a suit and they only sent the jacket no skirt with no way of contacting them
This site is a disaster. They delivered the package in the wrong address and 2 weeks later I am still trying to get my refund.
I didn’t even order anything from this company - had Bever even heard of them of seen the dress that I supposedly ordered. My credit card was charged under the payment guise of “oceandirect”. The company says I have to return the item to China at my cost, then offered a small credit and said I could keep the item.I NEVER ORDERED ANYTHING FROM THEM, so this is clearly a scam . Beware.
I received the dress with black spots everywhere, a bad smell like mold, it was damped when I took it out the clear bag and ripped near the zipper. I first thought it was damaged through shipping but I realized the USPS bag was not dirty and the clear with the dress inside was not damaged. These people took my money and literally put a moldy dress inside the bag and shipped it off. I wish I could post the images but this site doesn’t have an option for photos but I definitely have them.
I ordered six items from Uoozee, totalling around £140. One garment was fantastic, another was ok but the remaining four were of poor quality materials and were completely unflattering. Nothing like the photo on the website. To prevent you from returning the items, they politely warn that you are liable for shipping costs and how expensive it is to ship from UK to China, and they offer a nominal refund of less than the price of one garment. So I’m now stuck with Shein quality items at 3x the price! My advice? Tread carefully before ordering. Scroll down the item description to check the quality of the materials. You will probably find that polyester is highly featured!!
614 reviews matching