Uphold (uphold.com) has a 4.0 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 76% of reviews are 4 stars or higher and 19% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.
I love being a member of the Uphold community. It is the best platform on the market for cryptocurrency.
The app is user friendly and easy to use.
I feel safe on the app, and I know Team Uphold will protect my account and my assets. I am thankful for this company and I want every one to know that this is the #1 app to use for crypto.
Eric · 1 review · Verified · Experienced 2026-06-23 ·
★★★★★
Easy platform to navigate
Easy platform to navigate, secure and easy transactions. Unique cryptocurrency’s available. I prefer trading on uphold no issues ever.
P
Paul · 1 review · Verified · Experienced 2026-06-23 ·
★★★★★
Great experience
A
Andrea · 2 reviews · Experienced 2026-05-15 ·
★★★★★
BEWARE
BEWARE! I have used uphold since 2021. All of a sudden they lock my account because I bought alpt of crypto exceeding my income. As I told them my husband buys the crypto. I've showed them bank statements where I have the money. Both our names on it. They wanted to know where our money comes from so I sent them pictures of RE payments. That wasn't enough. They are Jerking people around.trying to keep there crypto. That's not gonna work. I have bought 5 years and now I buy to much REALLY? DO THEY WANT BUSINESS OR NOT. I'm going to have to get an attorney on them I don't have any other choice. They suck. Don't buy alot of crypto. Go on coinbase instead or take it off soon as you buy.
e
eloheiim · 1 review · Experienced 2026-06-14 ·
★★★★★
uphold helped recover some of my lost…
uphold helped recover some of my lost crypto they did an amazing job I have been using uphold for almost two years now never had any issues they are amazing
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Philip · 1 review · Verified · Experienced 2026-06-16 ·
★★★★★
Random log out issue
Experience is great however I do get logged out randomly from time to time. I’m not sure why.
Best exchange I’ve used. Well respected and trusted. I don’t buy crypto anywhere else.
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VS · 7 reviews · Experienced 2026-06-23 ·
★★★★★
Many people are creating fake accounts…
Many people are creating fake accounts using other persons emails, but Uphold does not seem to be taking action in this regard (check online for so many complaints like this). Why is it happening only on uphold.com but not other websites?
I received an email yesterday saying someone created an account using my email, and asked me to "verify" the email which I never did. Instead I forwarded that email to their fraud prevention team. Guess what, the reply I got is to first verify the email by clicking a link and then they would reply to me. Seriously???