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Public & Local Services

Upwork

245 reviews

4.3245 reviews
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About Upwork

Data updated
Website
upwork.com
Category
Public & Local Services
Location
United States · Palo Alto
Status
Unclaimed
Last 12 months
245 reviews
Replies to negative
0% (0/33)
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Is Upwork legit?

Upwork (upwork.com) has a 4.3 out of 5 rating on OK.one, based on 245 user reviews collected here. It is listed under Public & Local Services and its reputation is good. 82% of reviews are 4 stars or higher and 11% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-11.

What people say

A
Almar · 1 review · Verified · Experienced 2026-08-04 ·

Excellent secure platform for a…

Excellent secure platform for a freelance like me

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Cris · 1 review · Verified · Experienced 2026-08-02 ·

Upwork has been a solid platform for…

Upwork has been a solid platform for finding legitimate freelance work, and I've had good experiences connecting with clients here. The interface is easy to use and the payment protection gives peace of mind. My main issue is the layers of fees. Connects cost money just to bid on jobs, there's already a cut taken on every payout, and now they're adding a charge for bank transfers too. It feels like freelancers are getting nickel-and-dimed at every step of the process, from applying to actually getting paid. For a platform that already takes a service fee, this extra stacking makes it harder to justify the cost, especially for newer freelancers still building their client base.

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Habib · 1 review · Verified · Experienced 2026-07-31 ·

Very comfortable to use

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Cuong · 1 review · Verified · Experienced 2026-08-05 ·

Great platform but the rate is quite…

Great platform but the rate is quite high

A
AS · 2 reviews · Verified · Experienced 2026-08-04 ·

upwork is best of best

M
Mohammad Ali · 1 review · Verified · Experienced 2026-07-16 ·

Upwork is a trusty website where worker…

Upwork is a trusty website where worker and buyer both get their goal.

S
Sameena · 1 review · Verified · Experienced 2026-08-02 ·

Building a Fairer Future for Freelancers and Clients

Upwork is a great platform that connects professionals and clients worldwide. To make it even better, stronger verification and audit processes would help maintain fairness and trust. Issues like people attending interviews on behalf of others, fake profiles, or accepting multiple full-time contracts can impact both clients and genuine freelancers. A more detailed review system would ensure better opportunities for honest professionals and a better experience for clients.

S
Saman Parvaiz · 1 review · Verified · Experienced 2026-08-05 ·

Upwork is a reliable platform that Great platform for freelancers

Upwork is a reliable platform that connects freelancers with clients from around the world. The interface is easy to use, payments are secure, and there are many job opportunities across different skills. I appreciate the protection for both freelancers and clients. Although competition can be high and Connects require investment, overall it has been a positive experience. I would recommend Upwork to anyone serious about freelancing.

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Sadia · 1 review · Verified · Experienced 2026-08-05 ·

It’s been a great experience, I’m simply loving it!

Working through Upwork has been a wonderful experience. It has given me the opportunity to work with amazing clients, build meaningful professional relationships, and grow both personally and professionally. I’m truly grateful for the great opportunities I’ve found on Upwork and look forward to many more successful collaborations.

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Philip Diaz · 3 reviews · Verified · Experienced 2026-08-03 ·

AI Is Making Upwork Better Than Ever

Upwork has improved significantly with its AI integration. I really like the direction the platform is taking, and I hope AI continues to be integrated consistently across all aspects of the freelancing experience. One of the biggest improvements is how AI helps evaluate freelancers more fairly, reducing the need for manual assessments while creating a better experience for both freelancers and clients. Compared to previous versions of Upwork, the platform feels much more modern, efficient, and balanced. Keep up the great work! The positive changes you're making are having a real impact, and I'm excited to see how Upwork continues to evolve with AI.

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Prevail · 1 review · Verified · Experienced 2026-07-31 ·

What I think about Upworl

It's very rewarding for the skilled, but it doesn't really accommodate people who are just starting out there.

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Elohor · 1 review · Verified · Experienced 2026-07-31 ·

This most professional Freelance Platform

It's been amazing, I love how professional Upwork can be.

J
Jerry · 1 review · Verified · Experienced 2026-08-03 ·

All is fine, fees and connects nah

All is fine. Just fees and connects are kinda expensive 😁

H
HUAIWEI WANG · 1 review · Verified · Experienced 2026-08-03 ·

I had a client in January 2026

I had a client in January 2026, her name is Brittney Campbell. I worked for her for 2 weeks and she agreed to add the work hours manually. But later, when I added the work hours, she rejected and ended our contract and disappeared forever!! Is there any way to avoid this happening again?

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Sandra · 1 review · Verified · Experienced 2026-07-31 ·

Upwork is a reliable platform

Upwork is a reliable platform; I feel confident that I can work there safely. I recommend it.

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Aura · 1 review · Verified · Experienced 2026-07-31 ·

Upwork is the best!

Upwork has been very good to me although there were few uncontrollable events.

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Esther · 1 review · Verified · Experienced 2026-08-04 ·

If you're not using Upwork, you're missing out.

I love it here, I feel like I've found a family here

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Nicky · 1 review · Verified · Experienced 2026-08-03 ·

Need broader media buying opportunities not just paid media

Nothing with current contract. But finding traditional tv buying is not on here ever… it’s all paid media. Only reason I’m paying right now is because of the client I’m working with prefers to pay thru Upwork.

M
Mohammad Ahadujjaman · 1 review · Verified · Experienced 2026-08-03 ·

Reliable Platform for Freelancers and Clients

I’ve had a positive experience working on Upwork. The platform makes it easy to connect with clients, manage projects, and receive payments securely. Their system for tracking hours and verifying work is transparent, which builds trust between freelancers and clients. What I appreciate most is the user-friendly interface and the clear communication tools. It helps me stay organized and responsive, which is important for maintaining good client relationships. Payment protection and dispute resolution also give peace of mind. Of course, there’s always room for improvement—like reducing service fees and making support responses faster—but overall, Upwork has been a reliable place to grow my freelance career.

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Ramzi · 1 review · Verified · Experienced 2026-07-31 ·

I completed my first project with a 5…

I completed my first project with a 5 star feedback and I'm very thankful for the upwork team for giving me the opportunity to work as a freelancer. Its a very good platform to sell our talents. I hope to build a great relationship in future with this platform.