Speedo International Ltd. is an Australian manufacturer and distributor of swimwear and swim-related accessories based in Nottingham, England.
Written by the business, not verified by us.us.speedo.com (us.speedo.com) has a 3.2 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Sports and its reputation is mixed. Opinions are polarized: 53% rate it 4 stars or higher while 36% give 1 star; The business has replied to 82% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-09-01.
Most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the swimsuits feature great quality materials, beautiful designs, and comfortable fits for regular swimming practices and beach days. People also deeply appreciate the remarkably quick shipping times, helpful support interactions, and exceptionally smooth online ordering process when purchasing various products. However, some customers also noted problems regarding unexpected order cancellations, items being out of stock, and sizing discrepancies that made finding the right fit difficult. A few other people also felt that delivery delays, lost packages, and tracking issues caused major inconveniences when waiting for their orders to arrive.
Auto-generated from all reviews of this business. For reference only.Still haven't received it. Maybe sent on a slow boat from China. Or a horse?
Hello, We are very sorry to hear your order has not arrived. We are looking into this delivery delay immediately for you. A message has been sent to your account. Kind regards, Liam
My order was cancelled with no explanation
Hello Miss C, Thank you for taking the time to leave your feedback. I am truly sorry to hear about the cancellation of your order without a clear explanation, and I understand how frustrating this must be. I have sent a message to your account to help clarify the situation. Kind regards, Liam
The website is really suspect. I expect more from a big company like this. I never got a confirmation email, and a week later I received an email saying my payment didn’t go through , but they took my money out. Another week goes by and I received my item. It’s a beautiful bathingsuit . However , the whole process was suspect .
Hello, Thank you for taking the time to leave your review, we value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback. Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist. Kind regards, Natalia
Good fit. Arrived on time. Very pleased.
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Sue
I still have not received my order. Expected delivery was June 22. It's July 1 and I still have not received anything.
Hello Mary, We are very sorry to hear your order has not arrived. We understand your frustration and are actively looking into this delivery delay for you. A message has been sent to your account. Kind regards, Liam
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Sue
Package arrived ahead of schedule. The suit is as expected
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Sue
Product shipped fast and was exactly as described
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Sue
Quick on the shipping , sizing was perfect and Speedo is simply the best !
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Sue
I order a bathing suit on sale. Everything was fine till a day or 2 later you cancelled my order because the item you sold and I paid for wasn't actually available or in stock. Even though I was able to purchase it. If its not available don't list it. I was a big inconvenience.
Hello, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and frustration caused by your order being cancelled due to an item not being in stock, especially after you had successfully purchased it. We understand how disappointing this experience must have been. We are actively working to improve our inventory management to prevent such issues in the future. A message has been sent to your account. Kind regards, Liam
I’m a 34” waist and the 36” always fits perfectly. I really like ordering direct although your sizes are often limited in the color that I want. Overall Speedo suits rule
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Sue
The jammer is too small. I ordered one size up and it is still too small. I wanted to exchange for a larger size and never got reply after sending online message.
Hello, We are truly sorry to hear that the jammer you ordered was too small, even after sizing up, and that you did not receive a reply regarding your exchange request. We understand your frustration and apologize for the inconvenience this has caused. We have sent a message to your account to help resolve this matter. Kind regards, Liam
I needed swim goggle straps and the connector piece for my Speedo prescription swim goggles The straps last a long time. The connector pieces don't. I have purchased 3 different pairs of Speedo swim goggles in the last 10 years. None of the connectors have lasted. I purchased straps from the Speedo website. They had no connectors. The straps are actually useless to me at this time. I have been tying a knot in the back of the straps to swim. But the last few weeks, the know comes loose before I finish my 1/2 mile swim. I called customer service, but the service rep couldn't help. It seems that Speedo doesn't sell the swim connectors.
Hello Steve, We appreciate you taking the time to share your detailed feedback regarding the durability of our goggle connector pieces and your experience with purchasing replacement straps. A message has been sent to your account. Kind regards, Liam
Excellent!!! I love it.
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Sue
Great info on sizing and fast delivery
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Sue
some glitch in processing my payment, was not caught until a week later when i checked order status. this caused the order to arrive late, though customer service wrongly said it would arrive in time. comedy of errors.
Hello, We sincerely regret the payment processing glitch and the resulting delay in your order's arrival. We are reviewing our systems to prevent such issues and ensure accurate delivery estimates. A message has been sent to your account. Kind regards, Liam
Edited review - initially I gave a poor review for order lost in transit but customer service was amazing and apologized for the lost order and they are issuing me a refund which I greatly appreciate. I have ordered from this company many times over the years and have had a great experience overall. Again, appreciated the fast response time from the customer service team regarding this particular order, thank you Speedo.
Hello, We sincerely apologize for the significant delay and lack of updates regarding your order. We understand your frustration and disappointment with this experience, especially when expecting your items for a specific timeframe. We are actively looking into this matter to understand what went wrong and prevent similar issues in the future. A message has been sent to your account. Kind regards, Liam
Great product and great service. The return was easy.
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Sue
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Sue
Sent back suit. I was given wrong size but I still am waiting for my refund. No one is helping me
Hi, Thank you for leaving your review. I am sorry to hear that you have had an issue with the return of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message. I look forward to getting this resolved. Kind Regards, Ben
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