Speedo International Ltd. is an Australian manufacturer and distributor of swimwear and swim-related accessories based in Nottingham, England.
Written by the business, not verified by us.us.speedo.com (us.speedo.com) has a 3.2 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Sports and its reputation is mixed. Opinions are polarized: 53% rate it 4 stars or higher while 36% give 1 star; The business has replied to 82% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-09-01.
Most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the swimsuits feature great quality materials, beautiful designs, and comfortable fits for regular swimming practices and beach days. People also deeply appreciate the remarkably quick shipping times, helpful support interactions, and exceptionally smooth online ordering process when purchasing various products. However, some customers also noted problems regarding unexpected order cancellations, items being out of stock, and sizing discrepancies that made finding the right fit difficult. A few other people also felt that delivery delays, lost packages, and tracking issues caused major inconveniences when waiting for their orders to arrive.
Auto-generated from all reviews of this business. For reference only.Still haven’t received order. Over a month
Hi, I am sorry to hear you haven't received your order yet. I do want to assist and get this issue resolved and I am confident I can. Please can you sign into your account to view the message I have just sent you? I will be able to get this sorted. Kind Regards, Stephen
I ordered a bikini top with crisscross back straps and it came with a different style. Plain up and down. Really disappointed because I specifically ordered from this site to get exactly what I wanted that I couldn't find in the store. Otherwise everything was fine.
Hello, Thank you for taking the time to leave your review, we value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback. Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist. Kind regards, Natalia
I received my product but the box was well-taped. Lucky all the contents were not lost. I only purchased the product from Speedo when there is a sale.
Hello, Thank you for taking the time to leave your review, we value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback. Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist. Kind regards, Sam
It is very difficult to find a normal bathing suit anymore. I'm so thankful Speedo still makes normal, quality bathing suits. My only regret is that it took me so long to remember Speedo. My new swimsuit is exactly what I wanted. Thank you, Speedo!
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Sue
I ordered swimming shorts and water shoes. Great products! And I am satisfy with my purchase! Shorts are comfortable to swim and shoes are comfortable to walk! Thank you for the products!
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Sue
The swimwears I ordered are beautiful and fit me and my husband perfectly but my swimsuit could use a breast padding or lining to prevent my nipples from being too conspicuous.
Hello, Thank you for taking the time to leave your review, we value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback. Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist. Kind regards, Natalia
The goggles were better than I expected them to be. Bought them looking at reviews and they were everything they described them to be. I bought the biofuse.
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Sue
Hello Jeannie, Thank you for leaving your review. I am truly sorry to hear that you did not receive your order. I understand how frustrating this can be, and I sincerely apologize for the inconvenience this has caused. I have sent a message to your account to help resolve this issue for you. Please check it at your earliest convenience. Kind regards, Liam
Your products are first rate. I do think you offer too many variations on the same theme and the names are silly. Keep it simple. I know you have to keep up with changing tastes and expectations but i don't think the average swimmer wants you to become "the endless soda aisle" at the mega supermarket
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Sue
Ridiculous customer service after a mess up from their delivery company DPD that is just as incompetent as they are
Hi Terry, Thank you for taking the time to leave a review. We are sorry to hear of your recent experience hasn't been positive. Can you please respond to the request sent to you via your TrustPilot account? We do want to look further into this. Kind Regards, Stephen
You use a no name carrier Maersk, they are a bulk transit ship company. Package was lost in transit in one day? Use FedEx, UPS or USPS. Yall can’t be that dumb?
Hello, We sincerely regret that your package was lost in transit and understand your frustration with the shipping carrier. We are actively reviewing our logistics processes and carrier partnerships to prevent such issues in the future. A message has been sent to your account. Kind regards, Liam
You cancelled my order and didn't offer any replacement. Why was I able to buy it if it was or of stock?
Hello, We sincerely apologize for the cancellation of your order and the frustration this has caused. We understand your concern about purchasing an item that was out of stock. We are actively reviewing our inventory management to prevent such occurrences. A message has been sent to your account. Kind regards, Liam
Billing is apparently overseas and resulted in credit card alerts. In addition, after ordering and being charged, an item was no longer available. Still sorting out the refund of that item.
Hello, We sincerely regret the issues you encountered with billing and the credit card alert. We are also very sorry to hear about the unavailable item and the ongoing refund process. We are actively looking into these matters to prevent future occurrences. A message has been sent to your account. Kind regards, Liam
I ordered and paid suit Got notice it was not available later and credited account. You should have sent a voucher for another suit 50% off
Hello, We understand your disappointment regarding the suit's unavailability after your order. We appreciate your feedback on how we could improve. A message has been sent to your account. Kind regards, Liam
I am having to hard of a time trying to return my item!
Hello, Thank you for taking the time to leave your review. I am very sorry to hear about the issues you experienced with your recent order, including the cancellation and the missing refund. I understand how frustrating this must be. I have sent a message to your account to help resolve this matter. Kind regards, Liam
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Sue
I never got my order, and weeks later when I reached out it was canceled and I was told I would get a refund, and I never got a refund. This was the worst purchasing experience possible.
Hello, We are very sorry to hear your order has not arrived. We are looking into this delivery delay immediately for you. A message has been sent to your account. Kind regards, Liam
I bought a swim bag and it was faulty I rang Speedo they sent me another bag the same thing happened with the second bag so I returned it. I have been waiting for a refund for a month now I keep going around in circles the bank acc I originally used is closed but the refund should go to the bank I’ve switched to. Speedo will not use another card or send a cheque. I have sent numerous emails and phoned so many times. Please sort this Speedo. I will not be using this business again. The customer service is not good. I have no choice but to use charge back 75.
Hi Anne, Thank you for taking the time to leave a review. We are sorry to hear of this issue and do want to look further into this Can you please respond to the request sent to you via your TrustPilot account? Kind Regards, Stephen
Speedo products are top-tier quality. I trust them for all my swimwear purchases. Shipping speed was exactly as expected.
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Sue
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Sue
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