Speedo not trust worthy
Speedo would not do anything to help with defective swimsuit as I purchased it on Amazon and not through them The swimsuit began to deteriorate after only 3 months. Poor quality and customer service!!!
About us.speedo.com
Data updated- Website
- us.speedo.com
- Category
- Sports
- Location
- United Kingdom
- Status
- Unclaimed
- Last 12 months
- 202 reviews
- Replies to negative
- 82% (69/84)
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About this business
Speedo International Ltd. is an Australian manufacturer and distributor of swimwear and swim-related accessories based in Nottingham, England.
Written by the business, not verified by us.Is us.speedo.com legit?
us.speedo.com (us.speedo.com) has a 3.2 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Sports and its reputation is mixed. Opinions are polarized: 53% rate it 4 stars or higher while 36% give 1 star; The business has replied to 82% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-09-01.
What reviewers say
AI generatedMost reviewers were somewhat happy with their experience overall. Consumers frequently mention that the swimsuits feature great quality materials, beautiful designs, and comfortable fits for regular swimming practices and beach days. People also deeply appreciate the remarkably quick shipping times, helpful support interactions, and exceptionally smooth online ordering process when purchasing various products. However, some customers also noted problems regarding unexpected order cancellations, items being out of stock, and sizing discrepancies that made finding the right fit difficult. A few other people also felt that delivery delays, lost packages, and tracking issues caused major inconveniences when waiting for their orders to arrive.
Auto-generated from all reviews of this business. For reference only.What people say
Difficult and not timely returns…
Difficult and not timely returns process.
I never received the swimming suits…
I never received the swimming suits that I ordered.
Never received item
Reply from us.speedo.com2026-07-17
Hello, Thank you for taking the time to leave your review. I have investigated your issue and sent a message to your account, please see this when possible. I look forward to resolving this for you. Kind regards, Liam
There is a hole on the Techsuit and…
There is a hole on the Techsuit and logo felt off after she put it on.
Reply from us.speedo.com2026-07-17
Hello Zhen, We are sorry to hear about the issue with the Techsuit and the logo. We are looking into this feedback. A message has been sent to your account. Kind regards, Liam
I bought a swimsuit at a reduced price…
I bought a swimsuit at a reduced price during an annual sales' event, and the order was later cancelled by Speedo. When I went to reorder the swimsuit, I was unable to purchase it at the reduced price. I was really looking forward to receiving this swimsuit so I could resume aqua aerobics classes and go kayaking in my local creek. This order cancellation severely affected my summer plans.
Reply from us.speedo.com2026-07-16
Hello, We are truly sorry to hear about the cancellation of your swimsuit order and the impact it had on your summer plans. We understand how disappointing it is when an item you were looking forward to is no longer available, especially when it affects your activities. We appreciate you bringing this to our attention. A message has been sent to your account to assist. Kind regards, Liam
I actually got what I wanted and…
I actually got what I wanted and ordered. It was great. I am not an athlete, but I love how your suits fit.
I was able to try different styles and…
I was able to try different styles and sizes to determine which was the best fit. Very helpful when there is limited Speedo inventory within local retail stores.
Fastskin goggles are superior
The Fastskin goggles are fantastic and are now my 12-year-old swimmer’s go-to pair for both meets and practice. Amazingly, these stayed firmly in place during a race (400 IM) when she happened to lose both her caps (underneath AND on top of the goggles).
Reply from us.speedo.com2026-07-15
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia
Nice bathing suit
Nice bathing suit, and nice swim shorts. Shipping time could have been quicker.
Reply from us.speedo.com2026-07-15
Hello, Thank you for taking the time to leave your review, we value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback. Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist. Kind regards, Natalia
Love these bathing suits for my kids
Love these bathing suits for my kids, especially the tankinis. Delivered quickly and a great sale price.
Reply from us.speedo.com2026-07-15
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia
Poor return experience
Website full of glitches (2 inches or 1 inches briefs often mixed). Sent merchandise for return and haven’t been reimbursed 2 weeks after return was received.
Reply from us.speedo.com2026-07-14
Hello Dimitri, We appreciate you sharing your experience with us. We are concerned to hear about the website issues and the delay in your refund. We are actively investigating these matters to improve our services. A message has been sent to your account. Kind regards, Liam
I received my order accurately and on a…
I received my order accurately and on a timely basis
Reply from us.speedo.com2026-07-15
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia
Order was cancelled
Order was cancelled. Why are you asking for my review of a canceled order 🤦♂️
Reply from us.speedo.com2026-07-14
Hello, I sincerely apologize for the frustration caused by receiving a review request for a cancelled order. I understand how confusing and annoying that must be, and I'm very sorry for the inconvenience. A message has been sent to your account. Kind regards, Liam
Amazing quality in all products.
Reply from us.speedo.com2026-07-15
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia
Highly recommend
Reply from us.speedo.com2026-07-15
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia
Fast service
Fast service, great product.
Reply from us.speedo.com2026-07-15
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia
My order was not processed and…
My order was not processed and cancelled abruptly
Reply from us.speedo.com2026-07-13
Hello Patrick, I’m sorry to hear about the frustration caused by this matter. I’m pleased to be able to resolve this issue for you. Please provide your order number or contact us via your account, and we’ll be able to resolve this issue straight away. Kind regards, Feedback Team
The sizes are too bigger than I use to…
The sizes are too bigger than I use to buy. But the swimming suits are good quality. Evennif I cant use them
Reply from us.speedo.com2026-07-15
Hello, Thank you for taking the time to leave your review, we value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback. Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist. Kind regards, Natalia
I bought a backpack and never received…
I bought a backpack and never received it.
Reply from us.speedo.com2026-07-13
Hello Cate, I’m sorry to hear about the frustration caused by this matter. I’m pleased to be able to resolve this issue for you. Please provide your order number or contact us via your account, and we’ll be able to resolve this issue straight away. Kind regards, Feedback Team
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