Speedo International Ltd. is an Australian manufacturer and distributor of swimwear and swim-related accessories based in Nottingham, England.
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Is us.speedo.com legit?
us.speedo.com (us.speedo.com) has a 3.2 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Sports and its reputation is mixed. Opinions are polarized: 53% rate it 4 stars or higher while 36% give 1 star; The business has replied to 82% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-09-01.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the swimsuits feature great quality materials, beautiful designs, and comfortable fits for regular swimming practices and beach days. People also deeply appreciate the remarkably quick shipping times, helpful support interactions, and exceptionally smooth online ordering process when purchasing various products.
However, some customers also noted problems regarding unexpected order cancellations, items being out of stock, and sizing discrepancies that made finding the right fit difficult. A few other people also felt that delivery delays, lost packages, and tracking issues caused major inconveniences when waiting for their orders to arrive.
Auto-generated from all reviews of this business. For reference only.
Excellent selection of speedo suits. Quick shipping and easy returns or exchanges. Speedo suits are simply the best.
Reply from us.speedo.com2026-07-15
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
The online experience was great. Fast shipping, quality suits. The fit is mostly good, maybe a little too big in the bust. Otherwise very high quality.
Reply from us.speedo.com2026-07-15
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
I purchased several products, and some of them were on sale, which is why I decided to buy them. However, once the package was shipped, I was notified that one product was unavailable and hadn't been sent. When I checked the website, it was still showing as available, so I reached out and asked if I could buy it again, but I was told that the same thing would probably happen. I don't understand why the information wasn't updated on the site. I was upset because that item was the main reason I decided to make the purchase in the first place. That being said, the rest of the products arrived fine and on time.
Reply from us.speedo.com2026-07-15
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
The protective try-on sticker looked like someone tried it on then returned the garment. It was so disgusting to look at that I ended up ordering a replacement from Amazon instead. Didn’t know how to contact you for a return.
Reply from us.speedo.com2026-07-09
Hi,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the return of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
Fit and fabric always work for my daughter. We keep coming back to Speedo for suits
Reply from us.speedo.com2026-07-09
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Product was delivered promptly and the quality was excellent.
Reply from us.speedo.com2026-07-09
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Quick delivery of items. Quality of items is first rate.
Reply from us.speedo.com2026-07-09
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Horrible customer service. Nobody seems to know what they are doing in that company. Ordered goggles and a men’s swimsuit on sale and was sent a woman’s one piece instead. Instead of offering to send a replacement, they just refunded it and just said to place a new order. Nothing to compensate for the lost sale price or shipping fee which I avoided from the original order. It was very much “oh well,” and every representative told me something different. All was blamed on new systems. Finally was able to get a voucher after the 2nd order to make up the difference but it was a trying experience to get there. Merchandise is good if they can pack what you actually ordered in the box the first time round.
Reply from us.speedo.com2026-07-09
Hi James,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the delivery of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
No updates on delivery and too much inconvenience on searching for product ordered. I wasted my time on too much on when, where, where and how to resolve my ordered product ??? Humiliating and bothersome with apartment staff of missing package of constantly inquiring its whereabouts.
Reply from us.speedo.com2026-07-09
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
I’ve not worn it the water yet. The fit is exactly what an older woman wants and the material is soft . I like the adjustable slim straps. It’s cut right in the leg to cover your bottom but higher in the leg. Nice neckline as well. Fashion is just right.
Reply from us.speedo.com2026-07-09
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
I ordered two suits; one was packed and the other was missing. Team could not resolve; got refund but was disappointed in method
Reply from us.speedo.com2026-07-08
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Ben
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
Hi,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the delivery of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
Speedo corrected their delivery error and refunded us for the suites that were delivered to the incorrect address.
Thanks!
Reply from us.speedo.com2026-07-08
Hi,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the delivery of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
I received an incorrect order. I reached out to Speedo by email and received an auto generated reply indicating that they would be back to me within 24 hours. I have not heard from Speedo and it has been several days. I am surprised by the lack of response from such a reputable company.
Reply from us.speedo.com2026-07-08
Hi Elfreda,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the delivery of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
This review is not regarding the product but the experience with customer service. Not worth expecting any help, better off dealing with an authorized retailer if you love the product (which I do think they are good) than with Speedo directly.
Came across a good deal on random sale event and ordered accordingly with the sizing recommendation. When the item arrived it was incredibly small, went back to check the sizing chart and the item was gone *site gave me a 404 error* even though I was accessing it through their email confirmation, next morning looked again and was able to find the item, no longer on sale but sizing chart and even looked like the page had changed to the point I thought I had fallen for a scam or something. Reached customer service to see if I could change the product size but was told no and that I had to return and pay the full price. Never felt like I was emailing with an actual person but just a computer system. Even when talking to them on the phone it always felt rushed and several times they would end the call on a hurry before I was even able to finish the sentence.
Reply from us.speedo.com2026-07-08
Hi,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the return of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
Next time a product is out of stock make sure to remove it from your website as well so potential buyers do not waste their time on something that not even available.
Reply from us.speedo.com2026-07-08
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Ben
I had placed an order for 3 suits on sale. My order was cancelled due to a billing issue and I responded while still on sale but my order was cancelled and I was not able to reinstate my order at the sale price. Customer service put me on hold but was not helpful so I did not purchase the suits. I am very disappointed and will order from jolyn now
Reply from us.speedo.com2026-07-08
Hi,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the offer on your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
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