VaccationTravel

Very professional & courteous

Very professional & courteous. Resolved request for airline flight change in a timely manner.

it was amazing

mac lópez. it was really good i was treated well and he’s very good at his job.

Mac López

Mac López Persona honesta y responsable en su labor

Hazel was excellent with helping us…

Hazel was excellent with helping us find flights from San To Den. She answered all our questions. Never made us feel like we had stupid questions. She follow through on every detail. She made finding an economical flight very easy! I will be using this sight for all my/our future plans. 😃

Tracy Cooper was the best don’t know…

Tracy Cooper was the best don’t know how I would have done this with out her ❤️❤️👍👍👍

Excellent service from Shelly. I cannot say in words how professional and respectful this representative was with me. We need more of her kind. THANK YOU!

Shelley was exceptional and professional. THANK YOU!

Booking with Jean

Jean was very helpful in my booking. She was professional, courteous, and efficient. Jean gave me options for flights in trying to meet my needs. I appreciate good service. Thank you Jean.

The agent who assisted me name is Winn

The agent who assisted me name is Winn. This gentleman was patient, professional, and knowledgeable. Although my situation required additional time and skill, he repeatedly explained the process to me, addressed my concerns, and even assured me that he could assist me in making my reservation. I give him 5 stars!!! Your company should be proud to have someone with this level of customer service skills. I would not hesitate to use your services again.

Great experience with Vaccationtravel

Great experience with Vaccationtravel. Thank you mark smith for your assistance. Thanks James

Booking/Rebooking of my airline ticket.

I am happy to give Jean 5 stars. She was patient and understanding of my dilemma. She was very knowledgeable of the company's rules so I had to abide but all in all I liked working and talking with her. It made my life easier.

Finally I was able to find a real…

Finally I was able to find a real professional and knowledgeable travel agent. It was great to deal with Cathy. My go to one stop travel agency from now onwards.

Kiara was great

Kiara was great. Thx

Don’t trust this site

Hi Guys don’t trust this site and agents. My name Sanjeeva Reddy Bhupathi i have booked a round trip from SFO TO IAD PNR - 4P3T3V Booking number - 65255 Booked On - 23 May 2022. I booked the flight for 530$ again they called flight was not booked you have to pay 102$ extra then we will confirm i agree with them they didn’t confirm anything after that day on 05/24/2022 i called and asking them for my flight ticket confirmation again they are asking for 300$ extra guys please don’t depend on this site and agents too they will not call back you until you call.

This agency is a scam stay away

SCAMMERS

These are Indian Scammers that operated multiple fake sites.

I paid for a ticket to get hosed over

I paid for a ticket, $139.00, from MN to Miami. 2 hours later received a phone call saying that there was a mistake and the jacked the price to $419.98. Terrible business to work with. Never again will I book through them.

When i had to cancel a flight

When i had to cancel a flight, they charged me 125 and then I was supposed to have a flight credit and a refund of that money if used within 2 years. Now the company cannot find any record of that transaction even though I have my bank records to prove they took my money

Jaber ShabanianCanada · 1 review · Posted 2021-10-17

They are not that helpful at the time…

They are not that helpful at the time of problem. Although they have polite agents, they basically do minimum at the time of problem. Vaccation Travel acts as the merchant (one that charges your credit card) for some daughter travels agencies. One of those daughter travel agencies is BMN Overseas that issues fake/wrong flight tickets to get some money from your pocket, while showing that you have received the service. You will learn this when you directly deal with the flight company. Neither BMN Overseas nor Vaccation Travel does anything before your flight under this circumstance and put you in a situation to purchase new tickets at airport or just before going to go there. Neither of them accepts reimbursing all additional money that you had to spend owing to the intentional mistake that a travel agent from BMN Overseas did it. I will leave it up to you to call this cheating, ... whatever you like. Please check the full story in the facebook page of BMN Overseas.

The person that make my reservation was…

The person that make my reservation was very nice and polite. He went over everything with me.

Had a great experience

Had a great experience, at first I was very concerned about the whole situation but Pablo really helped me with his professionalism And assured me everything was fine. Also he kept in touch to remind me my departure was coming up. Sincerely: Julio Ramos.