Vakkerlight — Handcrafted Lighting AtelierCrafted in solid brass, alabaster, and travertine — trusted by 100,000+ homes worldwide.Vakkerlight is a modern lighting destination offering curated collections of pendant lights, chandeliers, wall sconces, floor lamps, and outdoor fixtures for residential and commercial spaces. From hand-carved alabaster stone lamps to statement brass chandeliers and weather-resistant outdoor lighting, our range spans classic elegance to clean modern simplicity.We believe lighting is more than illumination — it's the architecture of atmosphere. Every fixture in our collection is selected for its ability to transform a room, blending artisan craftsmanship with contemporary design sensibility. Materials are chosen not for the season, but for the decade. Joints are hand-soldered. Finishes are plated to hold up under sun and steam.What you can count on· One-year warranty on every fixture — manufacturing defects covered, no questions· Complimentary standard shipping across the United States· UL certified across the range — every fixture meets US electrical safety code, with damp-rated documentation where the room calls for it· Custom wooden crates for oversized fixtures — form-fit foam, felt linings, survives forklift handling· Insured end-to-end — general liability coverage from our atelier to your final delivery· California-based care team — a real specialist replies within 24 hours, with full authority to refund, replace, or repairFor designers, architects, and hospitality projects, we offer trade pricing, a dedicated project specialist, complimentary 3D visualisation, and custom finishes & sizing on most fixtures — often without surcharge.Where to find usShop Our CatalogueTrade Account — Designers & HoteliersContact Care Team →
Written by the business, not verified by us.Vakkerlight (vakkerlight.com) has a 3.7 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is mixed. 63% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-28.
Most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the lighting fixtures are beautifully designed, unique, and make a wonderful addition to their home decor. Buyers also appreciate the support team, noting that representatives are friendly and quick to respond when answering questions. However, some customers also noted that delivery times are exceptionally long because orders frequently take many weeks to arrive from overseas. Furthermore, people experienced issues with product quality, reporting that items arrived damaged, cracked, or falling short of expectations. Some reviewers also mentioned receiving partial orders or items that did not match the advertised descriptions.
Auto-generated from all reviews of this business. For reference only.Amazing customer support. Product arrived bent and they did everything to make it right.
Thank you so much for your kind review! We’re sorry the product arrived bent, but we’re very glad our team was able to make things right. We truly appreciate your patience and support. Best regards, Abby, Customer Service Team
Quality, design and weight, exceeded expectations . Simple elegance
Thank you so much for your wonderful review! We’re delighted to hear that the quality, design, and weight exceeded your expectations. “Simple elegance” is exactly what we strive for, and we hope you enjoy your light for many years to come! Abby
The fan looks great, and installation was easy enough with your YouTube video tutorials. The issue I have is with the mechanics of fan itself. The motor runs quietly, but there is a clicking sound that happens upon each full rotation of the fan blades… it’s pretty loud and distracting when on any speed setting, and stops me from running the fan at night since it wakes my wife up.
Thank you for sharing your feedback, and we truly appreciate your kind words about the fan design and our installation video tutorial. We are sorry to hear that you are experiencing a clicking noise during operation. We completely understand how frustrating this must be, especially when it affects your ability to use the fan at night. We would like to help investigate this issue and find the best solution for you. Our customer service team will contact you via email shortly to collect more details and assist you further. Thank you again for bringing this to our attention. We appreciate the opportunity to improve your experience and help resolve the issue. Warm regards, Carmen Vakkerlight Team
I had ordered the Balance Table Lamp in back and white but it turned out to be discontinued. The person, Martin, who informed me of this was kind, understanding and honored my wishes (refund instead of replacing with another color). It was my fault for not biting the bullet sooner as I eyed this for far too long! I do very much enjoy browsing their website and have ordered from them before. So many unique and eclectic lamps!
Thank you so much for your thoughtful review and for your continued support! We’re sorry the Balance Table Lamp was discontinued, but we’re glad Martin was able to assist you and arrange the refund as requested. It means a lot to hear that you enjoy browsing our collection, and we hope another unique piece catches your eye soon.. Tammy Customer Service Team
Nice product, good quality
Dear Geoffrey, Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you are happy with the quality and design of your purchase. Providing beautiful, high-quality lighting is always our top priority. If you ever need any assistance or have future design projects, please don't hesitate to reach out! Best regards, Miya Vakkerlight Customer Care Team
The customer support team at Vakkerlight was incredibly responsive and they were able to accommodate my customization requests with ease.
Dear Adam, Thank you so much for taking the time to leave us a wonderful 5-star review! We are thrilled to hear that you had a great experience with our customer support team and that we were able to seamlessly fulfill your customization requests for your lighting fixture. Delivering personalized service and tailored lighting solutions to meet our customers' exact vision is always our top priority. We truly appreciate your trust in Vakkerlight, and we hope your customized light brings warmth and style to your space for years to come. Should you ever need any further assistance with future projects, please do not hesitate to reach out to us! Warmest regards, Ling Vakkerlight Customer Support Team
Damaged- after shipping took nearly 6 weeks, we finally received the light. The box was nearly bent into an L shape and also was the light when we opened it and took a look.
Dear Lauren, Thank you for your feedback, and we sincerely apologize for the terrible condition in which your light fixture arrived. Seeing the package damaged like that during international transit is entirely unacceptable, and we fully understand your disappointment. We have already sent a direct email to your inbox regarding order #K119353 to offer a brand-new, free replacement with reinforced protective packaging. You will not need to go through the hassle of returning the damaged item. Please check your email and reply to confirm your delivery address so we can get the replacement shipped out to you as quickly as possible. We are committed to making this right for you! Best regards, Miya Vakkerlight Customer Care Team
I ordered 4 item but 2 item received wrong item
Dear IN Kim, Thank you for bringing this to our attention, and we are very sorry for any confusion regarding your recent order! Orders with multiple items are often shipped in separate packages. According to the courier delivery records, all packages for your shipment have been marked as delivered, complete with photo verification. We have sent a direct message to the email address associated with your order detailing the shipping and tracking information. If you have received the packages but found any incorrect items inside, please reply directly to our email with a quick photo, and we will immediately arrange free replacements for you. Your satisfaction is our top priority, and we look forward to assisting you! Best regards, Aletta Vakkerlight Customer Service Team
Verry happy with purchase, beautiful light fixture arrived on time and exactly as pictured. Thank you!
Thank you so much for your wonderful review! We’re delighted to hear that your light fixture arrived on time and looks exactly as expected. We truly appreciate your support and hope you enjoy it for many years to come. Sincerely, Tammy Customer Service Team
They are decorative. When fully charged they create a nice ambience,
ambient lighting rather than strong task lighting. We’re glad to hear that, once fully charged, they create a nice atmosphere in your space. We truly appreciate your support! Sincere greetings, Tammy Customer Service Team
Lower quality than expected. Weight is not sufficient to hold the light when cantilevered.
Dear Greg, Thank you for sharing your feedback with us. We are truly sorry to hear that the Retro Curve Desk Lamp did not meet your expectations regarding its balance and stability. We take product functionality and design quality very seriously. Our customer service team has already sent a direct message to your email to request a quick video/photo of the setup so our technical team can inspect the issue and provide an immediate solution for you. Thank you for bringing this to our attention, and we look forward to making things right! Best regards, Miya Customer Support Team | Vakkerlight
The Vakker light team has been incredibly supportive and responsive to my questions regarding installation. They helped me to ensure the installation was a success. These are beautiful and well crafted lights, and I am very happy with my purchase.
Thank you so much for taking the time to leave such a wonderful review! We are absolutely thrilled to hear that our team was able to assist you with the installation questions and ensure everything went smoothly. Hearing that you love the craftsmanship and design of your new lights truly brightens our day! Thank you again for choosing Vakkerlight. Please feel free to reach out to us anytime if you need further assistance in the future! Warm regards, Miya The Vakkerlight Team
Outstanding design & ease of installation
Dear Carolyn, Thank you so much for taking the time to leave us a wonderful 5-star review! We are absolutely thrilled to hear that you love the design and found the installation process smooth and easy for your Lola Wood Grain Ceiling Lamps. Providing beautiful, high-quality lighting with a seamless setup experience is always our top priority. We truly appreciate your support and hope these fixtures bring warmth and elegance to your home for years to come. Please feel free to reach out to us if you ever need anything in the future! Best regards, Aletta Vakkerlight Customer Service Team
Terrible product and even more substandard customer service. Avoid!
Dear Thank you for sharing your feedback, and we sincerely apologize for the frustration you experienced with your recent order. We take all product and service concerns very seriously. Our customer support team requested basic photos of the wiring issue strictly to document the concern for our factory quality control team and to process an immediate resolution for you. Since your builder had already uninstalled the fixture, we completely understand that a video in operation wasn't possible. We never intend to make returns difficult for our customers. Our team has already sent a follow-up email to assist you directly with a hassle-free resolution and return process. Please reply to our email at your earliest convenience so we can make things right for you. Warm regards, Abby Vakkerlight Customer Care Team
They helped me out with a serious shipping issue. I recommend them they're great.
Thank you so much for taking the time to share your experience with us! We truly appreciate your kind words and are so glad that we were able to assist you with the shipping issue and help resolve the situation. We understand how stressful delivery problems can be, and it means a lot to us that we had the opportunity to support you. Your trust and recommendation mean a great deal to our team. Thank you again for choosing Vakkerlight! Warm regards, Carmen Customer Service Team
Missing parts, item was repackaged , Shipped incomplete.
Dear Jack, Thank you for reaching out and sharing your feedback. We are truly sorry to hear that your Round Shell Chandelier arrived with missing parts and did not meet your expectations upon delivery. We take quality control and packaging accuracy very seriously. Our support team has just sent a direct message to your email to request a photo of the received items so we can identify the missing component and ship out a replacement right away. Please check your inbox at your earliest convenience so we can make this right for you as quickly as possible. Your satisfaction is very important to us! Best regards, Aletta Vakkerlight Customer Service Team
Much better quality materials than I anticipated and the shipping communication was excellent.
Dear Salena, Thank you so much for taking the time to leave us such a wonderful 5-star review! We are thrilled to hear that the quality of our materials exceeded your expectations and that you had a great experience with our shipping communication. Ensuring high-quality craftsmanship and keeping our customers informed every step of the way are top priorities for us. Thank you for choosing Vakkerlight, and we hope you enjoy your lighting fixture for years to come! Warm regards, Ling The Vakkerlight Team
Such a great fan for our daughter's room! Beautiful and very functional.
Dear Artemis, Thank you so much for taking the time to leave us such a wonderful 5-star review! We are absolutely thrilled to hear that the Petalo Ceiling Fan Light looks beautiful in your daughter's room and that it's working so well for your family. Creating functional yet stylish pieces for lovely homes is always our top priority. We truly appreciate your patience during the shipping process and your support for Vakkerlight! Warm regards, Aletta Vakkerlight Customer Service Team
We are SO happy with our purchase!!! It is the coolest and most gorgeous lamp ever! Totally unique art piece! We ordered two other lamps too and can’t wait to get those as well! Keep in mind that the shipping does take a long time. You’re looking at 4-10 weeks realistically before your item gets to you, BUT they are HONEST about it upfront and they email you with updates along the way during production. So much better than a lot of these shady companies these days that pretend they have an item in stock and ready to ship and then two step you later on with a back order email…or extended shipping time with no explanation. I will definitely purchase from vakkerlight again and again!
Dear Melissa, Thank you so much for taking the time to share such a thoughtful, wonderful review! We are absolutely thrilled to hear how much you love your new lamp and that you appreciate our team's honest communication regarding lead times and shipping. Transparency and quality are our top priorities, and knowing that our efforts gave you a great experience means the world to us. We can't wait for your remaining fixtures to arrive and light up your space! Thank you again for choosing Vakkerlight, and we look forward to serving you again in the future. Best regards, Aletta Vakkerlight Customer Service Team
the fringed desk lamp with green cloth shade is awesome, i have searched for this for over 10 years. wonderful quality and totally fair price, very well packaged, and excellent/accurate shipping information provided. highly recommended.
Dear Customer, Thank you so much for taking the time to leave us such a wonderful 5-star review! Knowing that you are delighted with the quality, pricing, packaging, and shipping updates truly brightens our day. Your high recommendation means the world to our team. We hope this lamp brings warmth and beauty to your home for many years to come! Warmest regards, Ling The Vakkerlight Team
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