vapor.com is committed to the highest level of quality. We guarantee your satisfaction by offering a wide selection of superior products backed by top-notch customer service. You are the reason we are here, and we want to make you smile every time you visit us.We take great pride in our reputation as the leading distributor of vaporization products. Established in 2005 with a new vision for the industry, vapor.com was created to offer customers a safe, secure, and honest experience. Our multilingual staff is highly-trained in product knowledge and warranty support. We are passionate about our products and would love to help you find which vaporizer is best for you by providing product-specific recommendations to fit your unique lifestyle. If you have any questions or comments about our products or services, please contact us. We would love to hear from you!
Is vapor.com legit?
vapor.com (vapor.com) has a 3.9 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; 4 of them were added in the last 12 months. Last updated 2026-08-31.
Excellent pipe! Easy to clean, draws well, and looks good too.
And great customer service...I ordered an extra bowl but it arrived broken. They shipped me a new one free when I sent them a photo of the broken bowl.
Very satisfied customer.
The idea that you send an update that my items are sent is a lie. If you put something in the mail, it will arrive in 3-4 days. I was lied to and I don’t like it. It doesn’t take a week. Also the product is junk.
This is the 3rd one of these that we've purchased. One reason is the affordability and another is simplicity. From one of the old heads at 63 you don't need all the bells and whistles. Bells and whistles are just more complicating to some of the older folks. One problem and a big one to me is the replacing of the screens. Overall it has always been a hit with me. Thanks for the opportunity to speak.
I’m very patient and it took over 1 month to get my 1 item after 2 mid handlings! They got it right for a better price! I’m happy and still will shop when they do have their sales. I use two different name brand that vapor.com carries and when on sale very good prices. I’m happy ;)
Placed the order on the 22nd, on the 25th when I didn't have any shipping updates I emailed support asking when it would ship. On the 26th I got a "ship notification," but it was just that the shipping label had been created - "USPS Awaiting item." Didn't actually get dropped off with USPS until the 28th.
Never got a response back from support. I don't mind something taking 2-5 days to ship but waiting six days for them to PUT IT IN THE MAIL really burns me up.
Purchased the G Pen Elite Vaporizer and it’s worthless. Does not work and a big waste of money. Will not purchase from this company ever again as their product is no good!
I ordered a few maintenance items/parts for my Storz and Bickel Volcano vaporizer because of the availability, discounts and overall much better customer service than S&B themselves. My order arrived quickly, safely and even though I had made a mistake when ordering some of the screens the c.s.r. I dealt with helped me resolve the mistake to my satisfaction. I would definitely and highly recommend others to order from Vapor.com. I know that I'll be a returning customer for sure, thanks again!