vapor.com is committed to the highest level of quality. We guarantee your satisfaction by offering a wide selection of superior products backed by top-notch customer service. You are the reason we are here, and we want to make you smile every time you visit us.We take great pride in our reputation as the leading distributor of vaporization products. Established in 2005 with a new vision for the industry, vapor.com was created to offer customers a safe, secure, and honest experience. Our multilingual staff is highly-trained in product knowledge and warranty support. We are passionate about our products and would love to help you find which vaporizer is best for you by providing product-specific recommendations to fit your unique lifestyle. If you have any questions or comments about our products or services, please contact us. We would love to hear from you!
vapor.com (vapor.com) has a 3.9 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; 4 of them were added in the last 12 months. Last updated 2026-08-31.
Marley natural glass and bubbler. I bought two of them one for a birthday present the other for me. It took over a month and several phone calls. I've had the product for less than a month and I knocked it on the counter and the pipe which is Walnut broke. I understand the product was not made to be knocked accidentally on a countertop. But after waiting so long for a product I wanted so badly it lasted such a short time. I'm disappointed.
Only a 2 star because I couldn’t leave 1! Bad product and could not get a response from customer service. Airizer 2 portable unit is a rip off do not buy.
Great product, quick delivery, comparably priced. Can't ask for anything more.
Great Company!! Super Fast shipping! I would give 100stars if I could. They never have messed up my order and it has always arrived early or on time. I love Vapor.com!!!!
Doesn't hit well no matter how I adjust the temp, grind, pull time, pull strength, amount loaded. It also gets way toooooo hot too quickly (I usually use medium).
The vape didn’t arrive very quickly. When it did I had issues. Sent email to customer service, when product wasn’t working waited about 5 days to hear back- their reply is that I need to go through the manufacture- I cannot return or exchange the product to vapor.com. Which other sites let you do, not sure now the few dollars I saved was worth it, should of used one of the better known sites. I saw on another site that they do take back Croft and Barrel vapes, so I feel this is a policy limited to vapor.com Or the customer service agent is misinformed. (I would appreciate a clarification of the agent was misinformed.)
The customer service team was great and went above and beyond to help us with our issues!
Amazing like a lot better then the wooden container they have out there.
First time buyer on Vapor.com and it went very well. Product was delivered very quickly in good packaging and all email alerts and follow up could not have been smoother.
Service is excellent as long as automated, hard to get in person support like most places.
Love this! Works so well. Nice size, color and quality!
The G pen tanks cost $41ea and to have one not work when it arrived was bad. But what makes it worse is the fact that customers service said that it would be replaced. It wasn’t replaced and all records of the communication somehow was lost by well customer service. So now I no longer buy through vapor.com. It will cost more but trust sometimes cost more. I won’t post this or any other review past this point. No publicity is better than bad.
Although I initially misunderstood the way the unit worked, they worked with me and helped resolve it
Quick delivery. Answered all of my concerns. Would purchase again for them
Everything was good except shipping, my package went on a week-long tour of 4 states before finally reaching me. Customer service didn't return my emails, but my order did show up eventually.
I bought the Juul hydra charging case and never worked right out of the box.
Excellent customer service and reliable products. I'm pleased to have this company on my best buy list.
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