vapor.com is committed to the highest level of quality. We guarantee your satisfaction by offering a wide selection of superior products backed by top-notch customer service. You are the reason we are here, and we want to make you smile every time you visit us.We take great pride in our reputation as the leading distributor of vaporization products. Established in 2005 with a new vision for the industry, vapor.com was created to offer customers a safe, secure, and honest experience. Our multilingual staff is highly-trained in product knowledge and warranty support. We are passionate about our products and would love to help you find which vaporizer is best for you by providing product-specific recommendations to fit your unique lifestyle. If you have any questions or comments about our products or services, please contact us. We would love to hear from you!
Is vapor.com legit?
vapor.com (vapor.com) has a 3.9 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; 4 of them were added in the last 12 months. Last updated 2026-08-31.
I was honestly hopeful at first gave them more then enough time to figure the process out but it’s been over 14 days and they finally got it to say shipping processing and give me a tracking number that shows my package unmoved for ten days in Cincinnati
The website was easy to look around plus a good initiative was a good coupon when signing up. I used the coupon and my product was in my hand quickly. Would come back.
My last experience with Vapor.com wasn't the best. My last order took 2 business days to be shipped and that delay caused me lots of problems cause I don't live in America and I was staying in hotels in different cities while visiting the country. When I noticed that my order was taking to long to ship I sent an email to customer service asking them to please change my delivery address to the otherr Hotel I was heading to, but they took 2 days to answer to my email and saying that they could do nothing about it as my order was already in USPS hands and that I should contact them to change the address. That was very disappointing cause when I sent the email it was almost 2 days prior to my order being shipped, so there was enough time to change my delivery address according to the information I have provided in the email I sent them. They came with excuses with lack of employees and that they were sorry to take so long to reply to my email. I've also tried chatting with them and it didn't work as expected.
When this company was Vapeworld.com before the merge with Vapornation.com their customer service was top notch, can't say the same now.
At least I was able to receive my package as I had to pay USPS to intercept it and it cost me U$30.00 which sucks, cause the 20% discount I got cause of the holidays was mostly wasted cause of it.
This time I can only give 3 stars cause their customer service failed me. Nothing wrong with their products which are always excellent.
Super fast shipping on all items. I was actually missing part of my order and vapor.com quickly sent out the missing item after contacting them. I will definitely do business again with them.
Ordered a Volcano Vaporizer , total just under $700, couldn't find a confirmation email so reached out to their "support" email asking for a confirmation email and an ETA for delivery as I was just given an ETA with the shipper. 5 days go but no email response what so ever, the payment for the order is still processing, have to wait for an hour customer service to tell me it's already shipped and "is in USPS hands now", so can't even cancel the order with them so I can get my money back. Will wait one more day for a shipping confirmation before disputing with my bank for fraud. I had some health issues come up which made me not able to smoke anymore so need a true vaporizer for my medical marijuana. I ordered on Thursday, expecting it to arrive or at least ship out on the weekend. Item was in stock up on purchase, no where on the site did it say they take longer to package up orders, or any warning/messages about a processing time or delay. First called Monday and they told me it was sent out to USPS waiting to be scanned and should of been updated that night or morning. As of Tuesday afternoon no update.
I love this company. I always double check vapor to see if they have what I’m looking for before I order anywhere else. The shipping is fast, and the prices are great.