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Food, Beverages & Tobacco

VaporNation

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200 reviews

4.4200 reviews
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About VaporNation

Data updated
Website
vapornation.com
Category
Food, Beverages & Tobacco
Location
United States
Status
Unclaimed
Last 12 months
5 reviews
Replies to negative
55% (12/22)
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About this business

VaporNation was founded in 2008 with a clear objective – providing our customers with the largest vaporizer selection paired with a seamless shopping experience. With that as our guiding mission statement, we strive to ensure our customers remain the top priority, with innovation and education at the heart of our approach.We provide the very best customer service by offering Live Chat assistance and helpful telephone support. This ensures that our customers have immediate access to our "Vapor Experts" who can answer questions and provide guidance for each vaporizer purchase.

Is VaporNation legit?

VaporNation (vapornation.com) has a 4.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 85% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 55% of negative reviews; 5 of them were added in the last 12 months. Last updated 2026-09-06.

What people say

NO PAYPAL!!!

Reply from VaporNation2019-06-11

Hello! Thank you for the review! We are very sorry if this caused any complications when ordering for you! At this time we do not offer PayPal but we do have many other payment options. We want your buying experience to be as satisfactory as possible! We'll be reaching out by phone to discuss how we can make it that much better! Thank you for choosing VaporNation! Regards, VaporNation Customer Service

VERY Disappointing

I placed an order and even paid expedited shipping on it because I ordered it alongside another item from somewhere else hoping they’d come at a similar date. I received my item from another vendor, but didn’t receive this one. I tried to call and was on hold for a good while. So I sent an email. Apparently the item was out of stock. My first problem was that I was able to place an order while the product was out of stock to begin with. Then I had to wait until I reached out to someone to find out that my order wouldn’t go through and didn’t see it return to my account until I spoke up. How disappointing. I’ll be using different vendors from now on.

Reply from VaporNation2019-06-11

We greatly appreciate your feedback! We sincerely apologize for any inconvenience, we never want any of our customers to wait any longer than what was stated at check out. We completely understand your frustration and are looking into what may have happened with your order. We'd love to turn this experience around for you, we'll be reaching out to you by phone as soon as possible. Thank you for taking the time to review us! Have a great week! Regards, VaporNation Customer Service

The sales person I spoke with on the…For my volcano. He explained that it might be a few days before I got in the mail. It came in three days and works great. Thank you for the great serviceGreat prod

The sales person I spoke with on the phone really knew their product and was very very helpful. I ordered a reducer bowl For my volcano. He explained that it might be a few days before I got in the mail. It came in three days and works great. Thank you for the great service

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