Great experience ordering a small part
Great experience ordering a small part, easy ordering and arrived quick!
VaporNation was founded in 2008 with a clear objective – providing our customers with the largest vaporizer selection paired with a seamless shopping experience. With that as our guiding mission statement, we strive to ensure our customers remain the top priority, with innovation and education at the heart of our approach.We provide the very best customer service by offering Live Chat assistance and helpful telephone support. This ensures that our customers have immediate access to our "Vapor Experts" who can answer questions and provide guidance for each vaporizer purchase.
VaporNation (vapornation.com) has a 4.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 85% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 55% of negative reviews; 5 of them were added in the last 12 months. Last updated 2026-09-06.
Great experience ordering a small part, easy ordering and arrived quick!
They were great when I needed to get my vape fixed under warranty. It was a pretty painless experience.
Great transaction. With a promo code, decent price, & free shipping. What more could a customer ask for? Nothing. But 2 nice little gifts were included anyway! Thanks VaporNation! They were appreciated.
Fast, straightforward service. Honest too; they really are authorized retailers for Pax (confirmed by Pax).
I have been dealing with Vapor Nation for the past four years and have never had a problem. My first purchase was a Kandy Pens vape. It burned out after a couple of weeks, and when Kandy Pens wouldn't make it right, John in Vapor Nation's customer service did. Their customer service is what keeps me coming back.
After chatting with receptionist I was able to Place order on correct site.
The process was easy enough my only challenge was not knowing enough to really make a distinction between one thing or another.
I am a recent cancer patient. Although I used pot in college, that has been a very long time ago. The sales person did an excellent job guiding me through my special needs compared to your product list. I could not be better pleased by this specialized and unique shopping experience managed by an extraordinary employee. His number is #327.
Ordered from site was straight forward and just hoping the Vapes I bought will last more than a month or in my last case about 10 days
[This is my third purchase from Vapor Nation and as always it was easy and secure. I'm looking forward to using my new vaporizer.
It wasn't good or bad it was the internet
Super fast delivery...for free !!! Great prices. Will be doing buisness agian.
Easy peasy, find your product and place your order! Simple!
Good deal on a "Mother's Day special" but coupon code wouldn't work. Web site easy to navigate, My first purchase from VN so I'll need to see how shipping time goes.
The products are fine if you can get the company to send you the part you asked for. I received the wrong part twice in a row. This review is for the ordering process and the accuracy of how the company responds to specific orders for parts. They suck at that.
We greatly appreciate you reaching out to us! We are very sorry for any inconvenience this may have caused you! We will certainly be looking into this with our executive team to make sure the correct items are being sent. We'll be reaching out to you by phone to discuss your experience. Thank you for choosing VaporNation and have a great rest of your day! Regards, VaporNation Customer Service
Great ordering process. Thanks again.
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