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Education & Training

Varsity Tutors

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201 reviews

3.9201 reviews
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About Varsity Tutors

Data updated
Website
varsitytutors.com
Category
Education & Training
Location
United States
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
96% (48/50)
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About this business

Varsity Tutors is an innovative education technology company that is revolutionizing how students and professionals learn. We focus on an individual’s needs and, through our state-of-the-art digital platforms, connect them to the best experts and personalized instruction to achieve any goal.Learn More

Is Varsity Tutors legit?

Varsity Tutors (varsitytutors.com) has a 3.9 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Education & Training and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 96% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-08-11.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers consistently praise the dedicated tutors for being incredibly patient, knowledgeable, and exceptionally helpful in boosting student confidence across various subjects. Many people also appreciate the flexible scheduling options and engaging lessons that make complex concepts much easier to understand and enjoy. However, some reviewers were not happy with unexpected charges, hidden subscription fees, and confusing billing practices. A few other people also felt that customer support and technical assistance were completely unhelpful when trying to resolve scheduling or account problems. Some consumers noted difficulties in reaching responsive staff or getting clear answers regarding unused hours and refunds.

Auto-generated from all reviews of this business. For reference only.

What people say

不值得

让我们从好的开始——我之前已经通过大学找到了好的导师。 重要的。 这就是它的范围。 一段时间以来,大学一直在促使我写评论(可能是因为我总是给我的导师高分,因为他们做得非常好)。 但我不想写负面评论——不是我所做的。 但我认为考虑与他们合作的人应该保持警惕。 他们经常惹恼你的导师。 他们可以放弃与您一起工作的导师。然后他们不想恢复导师的职位(因为导师在与你合作一段时间后赚了更多的钱 - 所以大学找一个新导师更便宜)。 这是一团糟,一切都需要很长时间才能解决 - 他们是故意这样做的(请参阅下面的支持部分) 支持——太糟糕了。 如果您有需要解决的问题,您的电话将被路由到语音邮件(适用于 Bright Horizo​​ns 用户)。 系统要求您使用聊天功能。 本来很好,但它并不总是有效——有时你会找到一个人;有时你会找到一个人。其他的你不知道。 有时你会得到答案;其他人则不然。 UI 一直在变化——通常情况下没什么问题,但经常会从正常工作变成无法正常工作。 他们给我发了几条关于大学咨询项目的消息,并附有该项目的链接。 很好,但是链接指向大学仪表板,你无法选择大学顾问 - 至少我不能,而且我通过非大学注册线路拨打的电话代表(因为记住他们会将你路由到语音信箱)没有任何线索。 因此,花费时间和金钱的风险由您自己承担。 不推荐。

Reply from Varsity Tutors2026-07-16

Hi Lev- Thank you for your feedback. It is always our goal to exceed your expectations and your feedback suggests you did not receive our best efforts. We would like to learn more about your experience and help in any way we can. A member of our Client Experience Team will be reaching out to you soon. - The Varsity Tutors Client Experience Team

他们非常狡猾……

他们的账单非常狡猾。他们在其会员资格中提供错误信息。我会寻找另一个平台。

Reply from Varsity Tutors2026-07-14

Hi Alyse - Thank you for your feedback. It is always our goal to exceed your expectations and your feedback suggests you did not receive our best efforts. We would like to learn more about your experience and help in any way we can, unfortunately, we are unable to locate you with the contact information you have listed. Could you please respond to your email for your contact email sent through Trustpilot with the Contact information related to the Varsity Tutors account? You can also feel free to email us directly at [email protected] with your Name, Email Address, Phone number and a screenshot of this review in order for our Client Experience Team to assist you. - The Varsity Tutors Client Experience Team

我的家人报名时认为我们是……

我的家人签了一份合同,规定我每月可以获得 4 小时的辅导。当我开始接受课程时,在辅导课程开始后,在我不知情的情况下,额外的辅导课程和费用被添加到合同中。如果从一开始就解释清楚,我们就会早点取消。对计费过程非常失望。

Reply from Varsity Tutors2026-07-10

Hi Marlon - Thank you for your feedback. It is always our goal to exceed your expectations and your feedback suggests you did not receive our best efforts. We would like to learn more about your experience and help in any way we can, unfortunately, we are unable to locate you with the contact information you have listed. Could you please respond to your email for your contact email sent through Trustpilot with the Contact information related to the Varsity Tutors account? You can also feel free to email us directly at [email protected] with your Name, Email Address, Phone number and a screenshot of this review in order for our Client Experience Team to assist you. - The Varsity Tutors Client Experience Team

我极力推荐安妮

我极力推荐安妮!她帮助我出色地通过了数学练习,我真的认为没有她我不可能做到这一点。她知识渊博,总是知道如何以易于理解的方式解释困难的概念。 我最欣赏的是她每次辅导课都是那么的轻松和舒适。她很有耐心,善于鼓励,并且不会因为提问而让你感到害怕或尴尬。当我需要额外帮助时,她也非常灵活,随时可以提供帮助,这对我的学习产生了巨大的影响。 如果您正在寻找一位经验丰富、支持您并真诚地为您的成功投入的导师,那么安妮是您的最佳选择。我非常感谢她的所有帮助,并将向任何准备实践的人推荐她!

由于他们的计费政策,我不会再回来

辅导本身非常好。格雷森的导师非常耐心、鼓励,并帮助他在短短几个月内取得了显着的进步。我们对教学质量感到由衷的满意,并赞赏她对他的信心和学习产生的积极影响。 我的问题是大学导师的计费政策。会员费约为每月250美元,我没有意识到每个月未使用的辅导时间都会到期。这是严格的“使用它或失去它”的政策。我相信我已经取消了我的会员资格,并且认为当我们准备返回时,我已经支付的未使用时间仍然可用。相反,我得知我损失了大约 500 美元的辅导费用。 客户服务确实与我合作,返还了大约一半的损失时间,并给了我 30 天的使用时间,对此我很感激。然而,我仍然不认为预付费辅导时间到期是不公平的。 如果您正在考虑大学导师,我强烈推荐导师本身,但请确保您在注册之前完全了解会员资格和到期政策。该政策是我不会再次使用该服务的唯一原因。

Reply from Varsity Tutors2026-07-07

Hi Natasha- Thank you for your feedback. It is always our goal to exceed your expectations and your feedback suggests you did not receive our best efforts. We would like to learn more about your experience and help in any way we can. A member of our Client Experience Team will be reaching out to you soon. - The Varsity Tutors Client Experience Team

我发现大学导师非常……

我发现大学导师在销售套餐方面非常积极。退款保证不是很明确。我比目标分数差了四分。我被告知我不在获得退款的时间范围内。我所有的辅导都是在 240 辅导平台上完成的,我必须在大学辅导之外购买该平台。我非常失望,永远不会向任何人推荐大学导师

Reply from Varsity Tutors2026-07-07

Hi Kevin- Thank you for your feedback. It is always our goal to exceed your expectations and your feedback suggests you did not receive our best efforts. We would like to learn more about your experience and help in any way we can, unfortunately, we are unable to locate you with the contact information you have listed. Could you please respond to your email for your contact email sent through Trustpilot with the Contact information related to the Varsity Tutors account? You can also feel free to email us directly at [email protected] with your Name, Email Address, Phone number and a screenshot of this review in order for our Client Experience Team to assist you. - The Varsity Tutors Client Experience Team

我们的导师很棒

我们的导师很棒。我女儿在学校的整体成绩有所提高,因为她的阅读能力得到了提高。但大学导师网站很糟糕。如果不跳过一些重大的障碍,我就无法取消夏季的订阅。如果他们修复了网站,我们可能会在明年回来。

我真的很欣赏她的德语教学......

我真的很欣赏她的德语教学技巧以及对德国艺术、文化和音乐等方面的深入了解。我不仅学习了语言,还学习了关于德国的一切,这是我从一开始就想学习的。我珍惜她。所以我会非常想念她。

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