Everyone was fantastic so helpful and…
Everyone was fantastic so helpful and easy to follow what needed to be done went very smoothly
About Vehicles For Veterans
Data updated- Website
- vehiclesforveterans.org
- Category
- Vehicles & Transportation
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 153 reviews
- Replies to negative
- 79% (15/19)
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About this business
Donate your car, boat, truck, RV, motorcycle or any other vehicle to help disabled veterans. Your donation provides support, encouragement and a better life.
Is Vehicles For Veterans legit?
Vehicles For Veterans (vehiclesforveterans.org) has a 4.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 79% of negative reviews; 153 of them were added in the last 12 months. Last updated 2026-09-02.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally professional, friendly, and courteous throughout the entire donation journey. Many people also appreciate the remarkably seamless vehicle pickup, noting that scheduling a tow truck is fast, simple, and completely stress-free. However, some people mentioned occasional difficulties regarding poor communication and frustrating delays when trying to confirm final paperwork or schedule pickups. Consumers occasionally noted that getting prompt responses from customer support regarding missing receipts or account updates required sending multiple emails. Reviewers felt that these sporadic administrative miscommunications could sometimes make the overall procedure slightly more challenging than expected.
Auto-generated from all reviews of this business. For reference only.What people say
Fast and efficient company
Fast and efficient company, love the care they give for donating cars!
The tow folks were a breath of fresh air
The tow folks were patient, courteous kind and fast! They treated my 84 year neighbor with the utmost respect as a retired Vet!!!!
I donated a vehicle
I donated a vehicle. I did not purchase one.
Highly Recommend
Everything went well! Fast and easy pickup. Be sure to check all email folders as the tax deductible paperwork is sent out promptly! Thank you!
Reply from Vehicles For Veterans2025-10-22
A tax receipt for your donation was emailed on September 9, 2025, at 11:59 AM (Central Time). It may have landed in your spam or junk folder, so please check there. I also just re-sent a new copy to ensure you have it. Given this information, we’d appreciate it if you could update your review, since we did provide the documentation promptly. Because your vehicle sold for under $500 due to its age and condition, you can use this preliminary receipt to deduct up to $500 in accordance with IRS guidelines. Thank you for your generosity and for supporting our mission.
Their communication was great and they…
Their communication was great and they were on time for the pickup.
Great experience!
The process of donating my vehicle was easy and fast. The staff I was in contact with were professional and kind. Will recommend to others!
A fantastic organization
It was a fabulous experience and I highly encourage donating to this wonderful organization. Everyone was extremely helpful and kind. It made me feel good that my car would help others.
very disappointed in the frustration I…
very disappointed in the frustration I had to go through, I would never donate anything to this organization again.
Reply from Vehicles For Veterans2025-10-21
I’m very sorry to hear that your experience was frustrating. That’s not the impression we ever want to leave with our donors. We truly appreciate that you chose to donate to support veterans, and I would like to understand more about what happened so we can make things right and prevent this in the future. If you’re open to it, please reply here or give us a call so we can review your donation details and resolve any issues that occurred. Vehicles for Veterans has donated close to 200 million dollars to charities nationwide, and we value every donor who helps make that possible. Thank you again for your contribution and for taking the time to share your feedback.
Tow truck driver was prompt
Tow truck driver was prompt, professional, efficient and congenial. 100% would use this service again!
Find another charity to use; not a good donation experience
Very disappointed with Vehicles for Veterans with my car donation in June 2025. I donated a car in Phoenix a few years ago with another charity that set the standard for quality service. Vehicles for Verterans was unprofessional, unaccountable and a frustrating process from start to finish. Here are a few examples of my frustation: I specifically wanted the car picked up on a future date; the local company then proceeded to call me every few days wanting to pick it up earlier. I threatened to stop the donation altogether. After the car was picked up, I expected an email thanking me for the donation and letting me know a ballpark valuation for the donation. I heard nothing. I sent emails requesting a confirmation on the pick up and never heard back from anyone. One day, a letter arrived giving me a tax receipt. When I wrote to the Vehicles contacts, they passed the accountability to the tow truck firm that picked up the car. I didn't want a run around; I just wanted a simple answer. I will never use this organization again.
Reply from Vehicles For Veterans2025-10-21
Thank you for sharing your feedback. I’m sorry to hear that your experience was frustrating and did not meet your expectations. The company you spoke with regarding pickup was our third-party tow partner, Capital Auto Owner. While we are not responsible for their day-to-day communication, we understand they do inadvertently represent us as they handle the final pickup and sale of donations on our behalf. It may help to know that nearly all car donation programs use the same national tow partners, so working with them is inevitable no matter which charity you choose to donate to. I will still make sure your concerns are shared with their management team. A preliminary tax receipt was emailed to you on June 25, 2025, at 4:11 PM Central Time, and a follow-up with the updated sale amount was also mailed to you. Please check your junk or spam folder in case the original email was filtered there. We truly appreciate your generosity in donating your vehicle to help veterans and regret that your experience was not smoother. Your feedback helps us strengthen both our own process and our partners’ communication going forward. Thank you again for supporting our mission.
Easy process!
Clear guidelines and smooth communication. Coordination with tow company was seamless.
Everything went so smoothly
Take a second look.
The guy was on time. Very nice guy. I left something in the car that was important and he reminded me that I left something in the car. I thought i did a pretty good job of making sure everything was taking out the car that I wanted. Always take a second look you may leave something of value.
Everything was very easy
Everything was very easy. The guys who picked up the vehicle were personable and professional.
They were amazing!
Vehicles for Veterans was so prompt and communicative through the whole process. The person who came to get our car was prompt, helpful and professional. Everything went super well!
A nice donation experience.
A nice donation experience. The driver was prompt and professional. I was sad to see the vehicle go, but Vehicles for Veterans made it as pain-free as possible.
Great experience!
I'm very pleased to have found this organization to donate my late husband's truck. Everyone I talked with and met were friendly and helpful. It was an excellent experience all around!
Super Easy Process
Paperwork was minimal. Scheduling pick-up of my donated vehicle was painless. My communication with the admin staff was pleasant and they kept me updated on what to expect and when. Super easy process!
I'm truly grateful to Vehicles for…
I'm truly grateful to Vehicles for Veterans for your help in donating my father's (a WW II vet) vehicle. I had zero luck with other organizations and working with you was a breeze. I've already recommended your org. to friends and families who have a vehicle to donate.
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