Picked up at proper location on…
Picked up at proper location on schedule.
About Vehicles For Veterans
Data updated- Website
- vehiclesforveterans.org
- Category
- Vehicles & Transportation
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 153 reviews
- Replies to negative
- 79% (15/19)
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About this business
Donate your car, boat, truck, RV, motorcycle or any other vehicle to help disabled veterans. Your donation provides support, encouragement and a better life.
Is Vehicles For Veterans legit?
Vehicles For Veterans (vehiclesforveterans.org) has a 4.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 79% of negative reviews; 153 of them were added in the last 12 months. Last updated 2026-09-02.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally professional, friendly, and courteous throughout the entire donation journey. Many people also appreciate the remarkably seamless vehicle pickup, noting that scheduling a tow truck is fast, simple, and completely stress-free. However, some people mentioned occasional difficulties regarding poor communication and frustrating delays when trying to confirm final paperwork or schedule pickups. Consumers occasionally noted that getting prompt responses from customer support regarding missing receipts or account updates required sending multiple emails. Reviewers felt that these sporadic administrative miscommunications could sometimes make the overall procedure slightly more challenging than expected.
Auto-generated from all reviews of this business. For reference only.What people say
easy appointment set up
easy appointment set up prompt pick up and good communication with tow company follow up for tax info was sent to me quickly final paperwork was sent to me with final amount to be used for tax reporting
Prompt service
It's real easy to set up and get it…
It's real easy to set up and get it done.
Every step of the process was smooth…
Every step of the process was smooth and the staff was very helpful.
Thedrivers were so polilte to this…
Thedrivers were so polilte to this little old lady!
This program was easy and it served a…
This program was easy and it served a very good purpose. I hope that my car will help a veteran and their family.
Timely pickup of my donated vehicle and…
Timely pickup of my donated vehicle and follow-up with information on how much money they were able to secure from auction.
I donated the car over a month ago and…
I donated the car and made an appointment to pick it up. The pick up was on time and easy. When the car sold I received a letter via email to use for a tax deduction. Good job.
Reply from Vehicles For Veterans2025-10-07
Hi Adrian, Thank you for reaching out and for your generous donation. A tax receipt was emailed to you on August 25, 2025, at 1:13 p.m. Central Time. These emails can occasionally end up in junk or spam folders, so please check there if you don’t see it in your inbox. I’ve also just resent the receipt to make sure you have it. Please note that the company that picked up your vehicle is a separate towing partner, not Vehicles for Veterans directly. We truly appreciate your support and hope you’ll consider updating your review, as we did provide the information in a timely manner and rely on donor feedback to continue our mission of helping veterans. Thank you again for your contribution!
Good service
Very simple. Everyone I dealt with was polite and efficient.
Very easy one call did it all .picked…
Very easy one call did it all .picked up car as scheduled.
Easy and Quick!
From start to finish, the entire process was much easier than I anticipated!
Had two motorcycles to donate
Had two motorcycles to donate. Filled out the online form. Then my phone was blowing up as well as my text and emails. I was at work so couldnt respond but that didn’t stop them from literally going crazy trying to contact me. I called the next day, talked to some Indian lady who barely spoke English. Arranged for pick up between noon and five a few days later. Got everything ready. Then no call/no show. Called vehicles for veterans number, they said I had to call the “towing company” and have me a number to call. I called got a message about “wait times are very long”. So, trying to donate to help vets through this organization but it seems I take it more seriously than they do. Had a million things to do but still waited for the call I was supposed to get “an hour before they arrive”. Never happened and I get the distinct feeling that they just don’t care. So, I’ll be finding another organization to donate these 2 beautiful motorcycles to. Maybe the next outfit will be in it for the right reason and understand that donors don’t have unlimited time to wait for them to get their stuff together. Horrible experience!!
Easy to deal with
I got a quick response once I contacted this organization. The pickup was easy and convenient.
A seamless way to make a difference
Vehicles for veterans made the entire process of donating my car seamless. From my first submission to the picking up of the car, it was easy and quick. I’m grateful for their help!
My 2014 Equinox
Great job! Overall, very good communications. Limited window for pickup, the car was in Florida and I wasn't, but we worked it out. Pickup went well, friendly driver.
Undisclosed fees associated with donation
Donated my car it was picked up promptly on July 11, 2025. I received a receipt via email for $500 which was extremely low, but that was OK. Going to a good cause now I’ve received a lien notice in the mail from a towing company Saying they took possession on August 5 and that I owe them for storage if it auctions off for less than the Storage fees! Never again will I donate anything this is ridiculous. I must admit I was pretty hot when I got that lean notice. After speaking with a couple representatives at vehicles for beds I calm down a lot. They said they would handle everything. Also sent me an email. I’m supposed to hear back from them today as they are tracking down all the paperwork on the vehicle I donated will update after I talk to them. After contacting the they where quick to resolve the issue! Kinda of a odd situation!
Reply from Vehicles For Veterans2025-08-16
Hi Norma, I’m so sorry for the stress this has caused. The $500 receipt you received was just the initial confirmation we send right after pickup so you have paperwork on file right away. It isn’t the actual sale price, and your vehicle hasn’t sold yet. You are absolutely not responsible for any storage or lien fees after making your donation. We’ll have someone from our team reach out to you Monday morning to get this sorted out directly with the towing company and make sure everything is corrected. The proceeds from your donation will still go to support our country’s veterans as intended. We truly apologize for the frustration here and will make sure it’s taken care of.
Arrived on time
Arrived on time. Quickly loaded our vehicles and gave the promised paperwork. Everything they said they would do, they did. So easy and convenient. Definitely recommend!
Take the easy way and support veterans
Vehicles for veterans made the entire process easy including all the documentation.
Process
Everything went smoothly.
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