Very Helpful and friendly...glad to…
Very Helpful and friendly...glad to help!
About Vehicles For Veterans
Data updated- Website
- vehiclesforveterans.org
- Category
- Vehicles & Transportation
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 153 reviews
- Replies to negative
- 79% (15/19)
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About this business
Donate your car, boat, truck, RV, motorcycle or any other vehicle to help disabled veterans. Your donation provides support, encouragement and a better life.
Is Vehicles For Veterans legit?
Vehicles For Veterans (vehiclesforveterans.org) has a 4.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 79% of negative reviews; 153 of them were added in the last 12 months. Last updated 2026-09-02.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally professional, friendly, and courteous throughout the entire donation journey. Many people also appreciate the remarkably seamless vehicle pickup, noting that scheduling a tow truck is fast, simple, and completely stress-free. However, some people mentioned occasional difficulties regarding poor communication and frustrating delays when trying to confirm final paperwork or schedule pickups. Consumers occasionally noted that getting prompt responses from customer support regarding missing receipts or account updates required sending multiple emails. Reviewers felt that these sporadic administrative miscommunications could sometimes make the overall procedure slightly more challenging than expected.
Auto-generated from all reviews of this business. For reference only.What people say
DONATE SOMEWHERE ELSE
Absolutely annoying pressure to get vehicle after inquiry and then absolete ZERO follow up and hard to contact afterwards. Nice and friendly when pursuing a donation and then rude, hard to contact and took months to get a receipt or any information. When I did get information, it was inconsistent between people and ended up not having the donation value I was told by two other people. Terrible company to deal with and ZERO proof it actually helped anyone. It's a shell collection company that allegedly funds other veteran assitance agencies but will provide NO proof that the money went anywhere except to the shell company. I wish we had donated to Purple Heart Foundation instead.
Smooth operation!
Relatively smooth process without any problems! They said, auctioned my car, got $600. It's better than what I expected. Good job! I hope it helps veterans little.
As a retired veteran
As a retired veteran, I wanted to give back. Your organization made it easy.
When I called (disabled veteran) to…
When I called (disabled veteran) to inquire about a vehicle. They told me to call someone else. When I told them the website seemed a bit facetious, they hung up on me. They are not designed to help veterans at all. Only to help with tax write offs.
Reply from Vehicles For Veterans2025-05-30
Dear Samuel, Thank you for reaching out and sharing your experience. We take this kind of feedback seriously, and we’d love to understand more about what happened. Based on your description, this doesn’t sound like something our team would do, but all of our calls are recorded, and we would like to look into this further to address any issues. Could you please provide more details, such as the phone number you called, the date and approximate time, and any names you might remember? We’re here to help and want to make sure we fully investigate your concerns. Thank you again for bringing this to our attention.
Timing and info was helpful
Very easy
Very easy, just fill out a form online, answer a few questions on the phone and your vehicle is taken away, and used for a great cause
They picked up car on time
They picked up car on time, went well. No problems. Recommend this service.
Very professional
Very professional, was conducted in a timely matter
No official document for amount car was auctioned.
We felt something would come to us automatically as to what the car sold for at auction. We needed that figure for our tax deduction. If my memory serves me correctly, I was given the opinion by someone within your organization that I could use the auction amount or the fair market value. Eventually, after a phone call, I was told it sold at auction for $500. I presented that figure to our accountant, as well as several printouts from Google indicating the fair market value of our donated car being between $1,300 and $3,200, (depending on condition.) My accountant chuckled and said the fair market value means nothing... we can only deduct the amount for which it was sold. We are ok with that and happy the car went to a good cause. Why we are disappointed, and why we can only give a 3-star rating can be found in our words above.
Reply from Vehicles For Veterans2025-04-02
Hi Doug, Thank you so much for your generous donation and for taking the time to share your experience. We're truly grateful for your support in helping us fund vital programs for veterans across the country. We sincerely apologize for any confusion regarding the tax documentation and sale amount of your vehicle. We understand how important this information is, especially during tax season, and we regret that it wasn’t communicated as clearly or promptly as it should have been. To clarify, IRS regulations state that if a donated vehicle is sold for $500 or less, the donor may claim the fair market value of the vehicle up to $500. If the vehicle sells for more than $500, the deduction is limited to the gross sale price. In your case, since the vehicle sold at auction for $500, that amount can be used for tax purposes. We do provide a written acknowledgment with this information once the vehicle is sold, and we're sorry to hear that it did not arrive automatically or in a timely manner. We appreciate your understanding and are glad to hear you’re still happy the vehicle supported a meaningful cause. Your feedback helps us improve, and we’ll continue working to ensure the donation process is as smooth and transparent as possible for all our generous donors. Thank you again for making a difference in the lives of veterans.
NOTHING
FIRST OF ALL I HAVE TOTAL RESPECT FOR ALL OF OUR VETS. MY FATHER SERVED. BUT I NEVER RECEIVED AND TYPE OF DONATION PAPERWORK OR DOCUMENTS FOR THE CAR. THE DRIVER THAT PICKED UP THE CAR WAS REALLY NICE AND HE WAS EARLY. IT'S BEEN OVER A YEAR AND I HAVE NOT HEARD ANYTHING. IT WAS NOT WELL MANAGED ON THEIR PART. LUCKY FOR ME I HAVE PROOF OF DONATING THE CAR.
Reply from Vehicles For Veterans2025-03-03
Hi Keith, Thank you for reaching out. A receipt was indeed sent to the email we have on file (an aol.com address) on February 14, 2024, at 3:36 PM Central Time. I have just resent it as well. Sometimes these emails can end up in junk or spam folders, so please check those folders if you don’t see it in your inbox. Your vehicle sold for $500, and per IRS guidelines, the initial receipt you received covers all vehicles sold for up to $500, which is all that is required to claim the full deduction on your taxes. We strive to ensure a smooth process for all donors, and we did provide the necessary documentation in a timely manner. Given this, we would sincerely appreciate it if you would consider revising your review, as we rely on donor feedback and word of mouth to continue supporting our country’s veterans. Thank you again for your generosity, and we appreciate your support for our mission!
The process was simple
The process was simple, the people friendly and it went very efficiently. I called a couple places that offered a quote online or over the phone. When it was completed, they gave more than anyone else.
Excellent customer service
Excellent customer service and truck was picked up promptly.
Everyone I dealt with was appreciative…
Everyone I dealt with was appreciative for the donation. The pick up persons were great.
Everyone I dealt with were helpful and…
Everyone I dealt with were helpful and answered all my questions to my satisfaction. I wouldn’t hesitate to refer this organization to anyone of my friends or family members.
Took the stress away
Great service for a great cause, simple, easy, thanks!
I haven't gotten my tax form yet for the donation but it was recent and they didn't let me down as this is the second car I've donated. Process is simple and quick.
So easy!
Fast, easy and a great cause. No brainer.
Very nice people to deal with
Very nice people to deal with, no hassle to complete our donation.
A wonderful Experience!
The entire experience was wonderful. From the beginning to the end it was easy, comfortable and professional. They came and towed the car at no cost to me. The car was auctioned off and the tax certificate was mailed to me with the amount for my deductions. The customer service representatives were courteous and knowledgeable. I will surely recommend them to all my friends.
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