Viaota (viaota.com) has a 4.2 out of 5 rating on OK.one, based on 109 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 83% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
I just signed up. Everything was straight forward and easy my Ryoko hasn’t loaded the time I just paid for yet.
Hello Rob, Thank you for your wonderful feedback! We're delighted to hear that you found the sign-up process straightforward and easy. If you have any questions or need assistance with the device, feel free to contact our customer service team at https://support.viaota.com. Viaota Support Team
So far, all is well. Satisfied Thank you.,,
Hello Richard Rocha, Thank you for your wonderful feedback! We're delighted to hear that you're satisfied with your experience so far. If you ever have any questions or need assistance, feel free to contact our customer service team at https://support.viaota.com Viaota Support Team
Hello Toni Costa, Thank you for your wonderful feedback! We're delighted to hear that your experience was easy and stress-free. If you need any assistance, please feel free to contact our customer service team at https://support.viaota.com Viaota Support Team
Hello Sylvester Canady, Thank you for your wonderful feedback! We're delighted to hear that you're enjoying your purchase. https://support.viaota.com Viaota Support Team
Thank you for your wonderful feedback! We're delighted to hear that you found the process of establishing an account easy and the costs satisfactory. We truly appreciate your 5-star review and your support. If you have any further questions or need assistance, feel free to reach out to our customer service team at https://support.viaota.com. Viaota Support Team
Hello, Thank you for your feedback! We're pleased to see a positive star rating. If there's anything more you'd like to share or discuss about your experience, feel free to reach out to our customer service team at https://support.viaota.com. Viaota Support Team
Hello, Thank you for your wonderful feedback! We're delighted to hear that you're enjoying your purchase. If you need any assistance, our customer service team is here to help at: https://support.viaota.com Viaota Support Team
Hello Saidou Sankara, Thank you for your wonderful feedback! We're delighted to hear that you're glad we're here to help you. https://support.viaota.com Viaota Support Team
Hello Victoria Presley, Thank you for your wonderful feedback! We're delighted to hear that you had a great experience with our customer service. Viaota Support Team
Hello, Thank you for your wonderful feedback! We're delighted to hear that you're enjoying your purchase. If you have any questions or need assistance, feel free to reach out to our customer service team at https://support.viaota.com. Viaota Support Team
confusing information. wanted to use paypal as option. However, the site declined that option. I can't confirm the maximum GBS.
Hi Marc, Thank you for your feedback and for taking the time to leave a review. We apologize for the confusion you encountered with the payment options and the uncertainty regarding your maximum GB usage. Unfortunately, PayPal may not be available depending on specific service plans and regions. To assist you further with clarifying the payment options and addressing your GB usage concerns, please reach out to our customer service team. You can find further assistance at the following URL: https://support.viaota.com We appreciate your understanding and patience. Best regards, Viaota Support Team
Wish I had read all the reviews before I bought. Obviously had to open the package to try it. Doesn’t not work. Now I apparently can’t have a refund as I opened the package. I now need to contact trading standards. AVOID SCAM I have seen the reply. I have been speaking to you through email! You cannot help me as I opened the product to try 😂😂 how do you know a product is fault or not if you do not open to try! SCAM! Avoid. Replies are even lies.
Hello Lyndsey Dowie, Thank you very much for taking the time to share your feedback. We tried to contact you through Trustpilot to resolve this issue. Unfortunately, you did not respond to our requests. If you did not receive our emails but would still like our assistance, you can contact us using the contact form available at: https://viaota.com/contact Please provide the following information so we can access and verify your order: Email address used to place the order Order number Full name Thank you for your contribution to our development and growth. We hope to hear from you soon. Warm regards, Viaota Support Team
Hello Allen, Thank you for your feedback! We're pleased that you've chosen Viaota. If you have any questions or need assistance when you start using our services, feel free to reach out to our customer service team at https://support.viaota.com. Viaota Support Team
Hello FredricNorman, Thank you for your feedback! We're glad to know that you found our platform easy to navigate. If you have any further questions or need assistance, feel free to reach out to our customer service team at https://support.viaota.com Viaota Support Team
Hello, Thank you for your wonderful feedback! We're delighted to hear that you're enjoying your purchase. https://support.viaota.com Viaota Support Team
First of all when a costmer purchase a product. Offer all the pieces to the product if it need a chip it needs to be sent along with the merchandise. We don't like to wait any longer than we all ready have....I need service can't have it because no service 😒 major disappointment...
Hi Chris Tillman, Thank you for your feedback. We apologize for the inconvenience you've experienced with your purchase and the service issues. It seems like there may have been a misunderstanding regarding the components needed for your product. We understand how important it is to have everything needed for a seamless experience. Please reach out to our customer service team at https://support.viaota.com so we can provide assistance and resolve any issues you are facing. Thank you for your understanding. Best regards, Viaota Support Team
Hello Patricia Herring, Thank you for taking the time to leave a review. We're grateful for your feedback and look forward to hearing more about your experience in the future. If you have any questions or need assistance, feel free to contact our customer service team at https://support.viaota.com Viaota Support Team
Hello, Thank you for your wonderful feedback! We're delighted to hear that you're enjoying your purchase. If you have any questions or need assistance, feel free to contact our customer service team at https://support.viaota.com Viaota Support Team
In the past I've always had great service no hiccups, no delays, just great service. Also, thank you for responding so quickly to my need for a new SIM card. I really appreciate that because I didn't know that the one I now have no longer works.
Hello Larry, Thank you for your wonderful feedback! We're delighted to hear that you have consistently experienced great service with us. We're also glad to have quickly assisted you with your SIM card needs. If you have any further questions or require assistance, please visit our customer service team at https://support.viaota.com Viaota Support Team
I wish the battety life of Ryoko would last longer than it does.
Hi Adva Klein, Thank you for sharing your feedback with us. We understand that battery life is an important feature, and we're sorry that the Ryoko did not meet your expectations in this regard. For any further concerns or inquiries, please feel free to get in touch with our customer service team at https://support.viaota.com. Thank you for your understanding and for choosing Viaota. Best regards, Viaota Support Team
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