VideoProc Converter AI provides an all-in-one solution for transforming old, SD, and low-quality videos/photos into stunning 4K and beyond. It offers a range of features including transcoding videos/audios/DVDs, upscaling, smoothing, stabilizing, fixing, compressing, editing, downloading, and recording. Plus, it tackles issues related to video quality, formats, and file sizes efficiently, thanks to its Level-3 Hardware Acceleration technology
Written by the business, not verified by us.VideoProc Converter AI (videoproc.com) has a 4.2 out of 5 rating on OK.one, based on 293 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 80% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 54% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-10-25.
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the software is exceptionally versatile, fast, and reliable to use for converting videos and managing multimedia projects. People also appreciate the outstanding support team, which consistently provides quick, helpful, and effective solutions whenever assistance is requested. Some reviewers were not happy with occasional software bugs and unexpected downloading failures experienced during daily use. Users noted that certain video processing tasks occasionally hung or stopped working properly, requiring extra troubleshooting steps to resolve. Consumers pointed out that these technical hurdles required patience while waiting for updates or fixes from the team.
Auto-generated from all reviews of this business. For reference only.I have been using VideoProc since 2018, mainly to download from many sites, to transfer DVDs to my PC. I recently had trouble activating a new license, their support team was quick to trouble shoot & resolve the problem. Thanks DigiArty.
I use VideoProc Converter almost every day. It’s very versatile and completely reliable. Every now and then, I also use VideoProc Vlogger. I highly recommend it—I don’t use any other video editing software anymore. Keep up the great work!!
I'm a regular customer from many years, Videoproc is a very valuable tool. Recently on my new PC I had an issue with the installation, and contacting the support. I immediately had someone to help me, and guide me step by step to fix it, very responsive, attentive and serious. It feels good not to be alone facing an issue, very appreciated.
i buy it forever it was working for long time but when i download the latest version 2 days a go . is not working any more. the try to help me but still not working . waste money
The product is fine, but as you can tell from the honest reviews here, buggy to a not insignificant degree. That being the case, they need decent tech support. Instead, they have the single worst tech support I have ever experienced, in my life, ever. For weeks there has been nothing but endless questions, and zero solutions. I have a lifetime license. There is a new AI upgrade. I downloaded it, but there is no means to add my key to the new version. Instead of solving the problem, they endlessly put me off, for example, asking me to video capture the problem as it happens on screen. So I do that, send it off. Then they say, well, it works for us. This has been going on for over a month. The latest "solution" from tech "support" was sending me the users manual. After a month of this atrocious service, I wish only that I could give 0 stars,
I bought the full VideoProc suite a few years ago, and I'm still using it. It comes with so many options, and saves me from buying 10 different apps for the different services. They also have regular updates, this means it's not out of date with the services I need. Some improvements I would like to see include being able to change the mouse size and colour when screen recording, and getting Audio AI to separate the music audio to different instruments if that is possible.
I brought attention to YouTube sites not downloade properly and the next day an update was issued. Everything is going good
Do not buy this if you want actual AI video correction. If you are looking to genuinely improve image quality, this is not the right tool. The results were very disappointing. It appears that the software only changes the resolution numbers without any real improvement to clarity, aside from slight tweaks to color and brightness. The fact is, a sharp 1080p video is much better than the blurry 4K video this software produces.
VideoProc works as advertised. I had a problem -- entirely my fault -- & Customer Service patiently resolved the issue.
Two things. (A) The product works very well and (B) The support is outstanding when you need it. I used the trial for a while and then purchased a lifetime licence and the upgrades have made that fantastic value. The AI has made some very old family movies watchable again (from the 1930s). I highly recommend it
As soon as I saw the Audio AI in VideoProc, I had to try it. I Love It! Fast, produces excellent audio. For anyone building Karaoke tracks, it's amazingly easy! You can remove either vocal or instrumental tracks, or both in turn.
I have found VideoProc to be a highly successful and versatile program for converting DVD's and recording video and audio content. Particularly useful is the ability to cut and trim sections of unwanted recorded content. I wouldn't hesitate to recommend VideoProc - it is Brilliant! Ed White Wellington, New Zealand.
Attempting to bribe people to leave 5 star reviews - "We are glad to offer a free license for any of our programs as an award.". Regardless of the product, this behaviour is not acceptable.
Great software, easy to install and easy to use. Very good support. Thank you.
After several years using this software, I can honestly say it is the total of the experience which has made it outstanding. The support of the product has been as important as what the software itself delivers. In a world of uncertainty, I can count on this portion to get the job done.
The VideoProc Converter is superb software. It works very fast en convenient. Moreover the support in case of a problem is excellent. The reactions to problems are to the point and in no time a problem is solved. Keep up the good work, Digiarty!
VideoProc installed an unsolicited advertising on my mac, it comes up on the right upper corner, I cannot close it, it is very aggressive and very much bothering me as I loose focus in work. Please let me know how to get rid of it.
Fast, accurate answer to my problem. Great service and expertise, thank you.
Excellent software, fast and efficient support. Keep up the good work!
The experience with a software is not only about the software itself, but also about its customer support. I can say they are extremely fast in answering and helping you: this is an added value to this piece of software. Speaking about it, I just inform you I'm using it since long time, at least 6-8 years. This software does what it says, and it helps you to handle videos or music without too much hassle, so you don't need to be an expert if you want to make a backup of your preferred DVDs for instance. Whenever I have to do a fast encoding of a video, or conversion of music, VideoProc Converter is my way to go. Super
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