The service was great
The service was great. Great communication from staff.
About Viking Bags
Data updated- Website
- vikingbags.com
- Category
- Vehicles & Transportation
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 203 reviews
- Replies to negative
- 0% (0/9)
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About this business
The motorcycle luggage experts!
Written by the business, not verified by us.Is Viking Bags legit?
Viking Bags (vikingbags.com) has a 4.8 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-30.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional product quality, highlighting the heavy-duty construction, stylish design, and practical storage options for various needs. Reviewers also frequently mention the helpful staff and fast shipping, making it easy to find reliable gear for everyday use or motorcycle trips. Some people were dissatisfied with product fit or receiving incorrect items, noting that certain materials felt subpar or less durable than expected. Additionally, a few reviewers reported unhelpful communication and poor assistance when trying to resolve issues or returns with their orders.
Auto-generated from all reviews of this business. For reference only.What people say
Great customer service
Great customer service! Very nice people!
The customer service was excellent
The customer service was excellent. Ann was quick the respond (via email) and took care of my needs better than expected. The product (Trident Extra Large Motorcycle Backpack) seems very rugged with lots of storage options and mounting clips. Looking forward to testing it out.
First off want to say the communication…
First off want to say the communication in the purchase of the Viking bags has been outstanding. They not only offer great quality bags that come with different attachment points for different bikes but they have been very easy to deal with and great quality material. I will continue to purchase from Viking bags.
It was better than anticipated .
It was better than anticipated . Very happy with the product.
Beware promo code scam I tried to order…
Beware promo code scam I tried to order using a promo code that was listed online and although code worked and reflected the coupon then the system removes the discount after payment method entered right before you finalize and to top it off their customer service reps are rude and lack basic customer service skills and Leslie refuses to get a manager when asked she'll just start overtaking you and after telling her to stop being rude n get me a manager I'm pretty sure she just put her n the phone cause when finally someone who says are a manager but its just as rude as the other reps doesn't even know how a manager is supposed to introduce themselves when they pick up the line had to pull his teeth just to get his name and then finishes with well im busy n need to answer other calls I was in shock at the level of unprofessionalism I guess they're in business to be rude to their callers because they're all act like they don't need anyones business so I decided to give my business elsewhere they're not the only company that makes saddlebags
Great Customer Service
The staff at Viking Bags were very helpful. Working at a non-profit, it was very helpful to have your support and help with our silent auction.
Viking Bags has not only incredible…
Viking Bags has not only incredible customer service, but also awesome quality. I recommend their bags to everyone who needs something!
Good product
Advanced Custom Sound had a great…
Advanced Custom Sound had a great experience working with Viking Bags. Their team was friendly, professional, and genuinely supportive of our community event. Communication was easy, they were kind throughout the process, and you can tell they truly care about their customers and the motorcycle community. It is always refreshing working with a company that values customer service and relationships the way they do. We appreciate their support and look forward to staying connected with them in the future.
great motorcycle backpacks and saddlebags!
As a rider, I wanted a good motorcycle backpack- we all have stuff to carry! I searched online and Viking Bags seemed to have the best Biker backpacks that are not only perfect for my adventure bike, but I also use it on my Harley street bob! Lots of pockets and partitions- Even for my laptop! Good Quality and fast Shipping- I'm def going to shop with them again for custom saddle bags and panniers! Customer service is excellent too if you need help with selection-
Great and durable bags
Great and durable bags. Very spacious. I love that they come with all the straps to secure it to my bike.
Great Company
Great Company. Great product. Great people
Great customer service and…
Great customer service and communication throughout the collaboration. Fast responses and very professional. The backpack quality was great and shipping was smooth. Appreciate the support from the Viking Bags team.
Authentic
Great customer service from start to finish. Communication was solid, everything was handled professionally and the overall experience was smooth and stress free. It’s hard to find people who genuinely care about doing things right these days, but it definitely shows here. Highly recommend.
The bags are incredible
The bags are incredible, and working with Sabrina made everything so easy!
Customer service did a great job!
Customer service did a great job for me! I appreciate the strong customer focus and speedy replies! Highly recommended!
Viking has you covered
Our club recently obtained Viking luggage. We have been impressed with the quality, communication and over all professionalism of Viking from start to finish, and intend to continue dealing with them. If you have any reservations regarding product quality, service snd support, you can relax knowing they have you covered, start to finish!
Top-tier gear for custom builds at LMC!
As a custom builder at Little Motorcycle Chop, I need gear that functions just as good as it looks, and Viking Bags definitely delivers. I’ve been running their sissy bar on my Sportster and it is rock solid and incredibly sturdy. We recently paired it with their Tactical Motorcycle Backpack for an upcoming build series, and the setup is perfect. The bag is super convenient without being overly bulky—it holds exactly what you need without taking up unnecessary space or ruining the lines of the bike. The build quality is serious; the webbing and materials are tough, so there's zero worry about anything ripping or blowing out on the highway. It straps to the sissy bar tight and holds on great at speed, but it’s still super easy to detach when you reach your stop. Top-tier gear and fantastic customer service to back it up. Highly recommend!
Quality products and great customer…
Quality products and great customer service. Fast response and shipping!
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