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Beauty & Well-being

Viome

103 reviews

3.9103 reviews
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About Viome

Data updated
Website
viome.com
Category
Beauty & Well-being
Location
United States · Bellevue
Status
Unclaimed
Last 12 months
103 reviews
Replies to negative
100% (23/23)
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Is Viome legit?

Viome (viome.com) has a 3.9 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. 71% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

J
Joseph Sanchez · 5 reviews · Verified · Experienced 2025-11-05 ·

Excellent product!

Straight forward instruction & such a great product to figure out what foods are best for your gut microbiome.

Reply from Viome2026-06-22

We are absolutely thrilled that you are loving our product and found the instructions so straightforward, Joseph! It is wonderful to know that we are helping you figure out the best foods for your unique gut microbiome as you take charge of your health. If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and go even deeper into your wellness goals.

R
Robin Rosenberg · 2 reviews · Verified · Experienced 2026-06-18 ·

Very informative website and easy to…

Very informative website and easy to place an order.

Reply from Viome2026-06-19

We are absolutely thrilled that you found our website so informative and that placing your order was a breeze, Robin! We are so excited to welcome you to the Viome family and support you every step of the way on your health journey. If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and go even deeper into your wellness goals

M
Mark · 1 review · Verified · Experienced 2026-06-18 ·

Very Easy to order

Reply from Viome2026-06-19

Hi Mark! We're glad ordering was easy for you.

E
Eileen Lloyd · 2 reviews · Verified · Experienced 2026-06-18 ·

There was a large amount of information…

There was a large amount of information on the site. Including reviews or opinions from doctors

Reply from Viome2026-06-19

We are absolutely thrilled that you enjoyed exploring the extensive wealth of information available on our site, Eileen, including the valuable perspectives and reviews from medical professionals! Empowering you with deep insights for your health journey is exactly what we strive for. If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and go even deeper into your wellness goals.

J
Judi Plum · 2 reviews · Verified · Experienced 2026-06-18 ·

I have heard on Sean hannity about how…

I have heard on Sean hannity about how it has done Linda great good. The test results for me will be so fascinating.Custom tailored to my body. I am excited.

Reply from Viome2026-06-18

We are so glad to hear you're excited about your tailored results, Judi! We hope they bring you great benefits.

A
Amy · 3 reviews · Verified · Experienced 2026-06-17 ·

Easy to order

Easy to order Options are clear Happy customer

Reply from Viome2026-06-17

We are absolutely thrilled that you had such a seamless experience ordering with us and that your options were completely clear, Amy! Keeping you a happy customer is what we strive for every day, and we are so excited to have you on this health journey. If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and go even deeper into your wellness goals.

j
james · 1 review · Verified · Experienced 2026-06-15 ·

Paid for express shipping, Still waiting.

Paid for express shipping and have yet to receive test.

Reply from Viome2026-06-18

Hi James! Thank you for bringing this to our attention. We're sorry to hear that you haven't received your test kit yet, especially after selecting express shipping. We understand how frustrating that can be, and we'd love the opportunity to better understand what happened with your order and see how we can help. We've sent you an email so we can gather a few more details and assist you further. We look forward to connecting with you and getting this resolved as quickly as possible.

M
Mark · 1 review · Verified · Experienced 2026-06-15 ·

It was easy to order.

Reply from Viome2026-06-16

Hi Mark! Thank you for the feedback! We're so glad to hear that the ordering process was easy and straightforward. We appreciate you choosing Viome and look forward to being part of your wellness journey.

D
Dell Craaybeek · 2 reviews · Verified · Experienced 2026-06-15 ·

PRETTY STRAIGHT FORWARD.

Reply from Viome2026-06-16

We are so excited that you found the entire process to be pretty straightforward, Dell! If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and go even deeper into your wellness goals.

D
Deborah · 1 review · Verified · Experienced 2026-06-16 ·

Very professional and found exactly…

Very professional and found exactly what I wanted.

Reply from Viome2026-06-16

We are absolutely thrilled that you found exactly what you wanted and had such a professional experience with us, Deborah! If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and go even deeper into your wellness goals.

M
MARTHA · 1 review · Verified · Experienced 2026-06-15 ·

HSA use

HSA use It was great to be able to utilize my HSA to purchase this test. I believe being proactive vs. reactive when it comes to your health.

Reply from Viome2026-06-16

We are absolutely thrilled that you were able to utilize your HSA to purchase your test, Martha, and we completely agree that being proactive rather than reactive is the absolute best way to approach your health! If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and go even deeper into your wellness goals.

M
Mark Grange · 3 reviews · Verified · Experienced 2025-07-28 ·

I was not happy with Viome

I was not happy with Viome. Simply did not feel any better after the first round. Then they made me pay for a box of product that I never used. When I called them to cancel, they refused. Later I found out a diagnosis but I'm sitting here with a useless box of supplements, money wasted unfortunately.

Reply from Viome2026-06-16

We understand your frustration regarding the unwanted product and your experience with our services, Mark, but please be assured that based on your reference number, your subscription has been officially canceled since last year. We want to ensure you have complete peace of mind regarding your account status, so if you have any lingering questions or need further confirmation, you can reach us by phone at 1-855-958-4663 or by email at [email protected].

B
Bob Rogers · 3 reviews · Experienced 2026-06-16 ·

Biome is a poor communicator with poor customer service.

Biome is a poor communicator. I paid for but never got my order. Only after I posted a negative review on this site did they respond that one of my samples could not be analyzed. They promptly sent a new sample kit which I promptly returned. Still nothing. My app says it is still being analyzed (for weeks?) The“customer service “ button just throws you into a frustrating loop that keeps asking you to sign in. It feels like they have grossly over promised, and in my case definitely have under delivered. Especially in the communication department.

Reply from Viome2026-06-17

Thank you for sharing your experience. We're sorry to hear about the frustration this process has caused. We do send email notifications whenever a sample is unable to be processed, including information about the issue and the next steps for recollection. That said, we understand how disappointing it can be when expectations aren't met, especially when you're waiting for results. Regarding the status of your replacement sample, we'd be happy to take a closer look. A member of our team will be reaching out within the next 24 hours to review your account and provide an update. Thank you for bringing this to our attention. We appreciate the opportunity to make things right.

E
E. Adams · 4 reviews · Verified · Experienced 2026-05-06 ·

Excellent company

Reply from Viome2026-06-15

We are absolutely thrilled to receive your wonderful feedback! It is an absolute privilege to support you on your health journey, and we appreciate your wonderful encouragement. If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and go even deeper into your wellness goals.

S
Steve · 2 reviews · Verified · Experienced 2026-06-15 ·

im 63 and im not a lover of technology…

im 63 and im not a lover of technology but it was as simple as it gets.

Reply from Viome2026-06-15

We are absolutely thrilled to hear that you found the process as simple as it gets, Steve! Making health optimization accessible and user-friendly for everyone is exactly what we strive for, and we are so excited to have you on this journey with us. If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and go even deeper into your wellness goals.

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Alexis Kelley · 2 reviews · Verified · Experienced 2026-06-15 ·

Great purchase experience no issues…

Great purchase experience no issues with anything.

Reply from Viome2026-06-15

We are absolutely thrilled that you had such a great purchase experience with absolutely no issues, Alexis! Thank you so much for sharing your positive feedback with us. If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and go even deeper into your wellness goals.

C
Christopher Garrett · 1 review · Verified · Experienced 2026-06-15 ·

Step by step and super easy

Step by step and super easy. Fantastic customer service. First class organization.

Reply from Viome2026-06-15

We are incredibly energized by your wonderful feedback, Christopher, and love knowing that you found our process super easy and step-by-step! If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and go even deeper into your wellness goals.

H
Heather · 1 review · Verified · Experienced 2026-06-12 ·

It was easy.

Reply from Viome2026-06-12

We are absolutely thrilled that your experience was so easy, Heather! It is our goal to keep your wellness journey as smooth and straightforward as possible, and we are so excited to have you with us. If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and go even deeper into your wellness goals.

D
DB · 4 reviews · Verified · Experienced 2026-06-10 ·

While reading the information

While reading the information, many questions I had were answered. Discount was nice to have. Looking forward to help with addressing issues and get back to prior fitness level and weight. Hoping Viome can help me get back to that level.

Reply from Viome2026-06-11

We are absolutely thrilled that our information helped answer so many of your questions and that you were able to take advantage of a great discount! We are so excited to support you on this journey as you work toward addressing your health issues, reclaiming your prior fitness level, and reaching your ideal weight. If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and go even deeper into your wellness goals.

C
Customer · 5 reviews · Verified · Experienced 2026-06-10 ·

Good info on the site

Reply from Viome2026-06-10

We are absolutely thrilled that you found such good information on our site! Providing clear, valuable insights for your health journey is exactly what we strive for, and we are so glad it was helpful to you. If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and go even deeper into your wellness goals.