Process to date easy to input…
Process to date easy to input information
About Vital Records Online
Data updated- Website
- vitalrecordsonline.com
- Category
- Legal Services & Government
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 210 reviews
- Replies to negative
- 58% (7/12)
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About this business
We offer vital records documentation preparation for all 50 different states and over 3000 counties. We have the experience and the system to ensure you will get your Vital Records in time.
Written by the business, not verified by us.Is Vital Records Online legit?
Vital Records Online (vitalrecordsonline.com) has a 4.6 out of 5 rating on OK.one, based on 210 user reviews collected here. It is listed under Legal Services & Government and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 58% of negative reviews; Reviews mostly discuss User experience, Price. Last updated 2026-09-02.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company, noting that obtaining personal documents is remarkably simple and straightforward. Customers frequently mention that the digital platform is exceptionally well-designed, clear, and very easy to navigate for all users. People also deeply appreciate how remarkably quick and convenient the overall procedure is when requesting vital certificates online. However, some customers also noted that the processing fees are quite high and feel rather expensive for the general services delivered. A few other people additionally felt that certain orders experienced frustrating delivery delays, taking many months without receiving proper status updates.
Auto-generated from all reviews of this business. For reference only.What people say
I attempted to get a NC apostille of my…
I attempted to get a NC apostille of my birth certificate. I received a letter from the NC secretary of state informing me that the check vital records provided was invalid. So I have no apostille, I am out $159, Vital Records does not respond to emails nor answer the phone. Don't use their service; do it yourself.
Reply from Vital Records Online2026-07-07
Hello! We’re truly sorry to hear about your frustration and understand how important it is to receive your documents in time, especially when it impacts your ability to work. After thoroughly reviewing our records, we were unable to locate any order or account associated with your name or the review in question. Additionally, our team attempted to reach out multiple times to request additional information, including an updated form of identification; however, we did not receive a response. Without accurate or updated documentation, we are unable to proceed, as we must comply with the requirements set by the respective Health Department. We also want to clarify that our agents work diligently to provide professional and respectful service, and we take customer feedback about their experience seriously. Our support team, based in the U.S., undergoes continuous training to assist with a wide range of order-related questions. Any request to speak with a supervisor is always noted and escalated when appropriate. Lastly, we are not the government agency that issues certificates. We assist with the preparation and submission process. If you prefer to apply directly through your state’s Health Department, that is always an available option. If you believe you have submitted an order with us, we would like to assist you in resolving this issue. Please email us at [email protected] with your full name, order number, and the email address used during your purchase so we can locate your record and assist you properly.
easy to fill out
easy to fill out, little costly, and miss leading, but what can you do
The experience went very well
The experience went very well. The time to wait is long since this is for a legal issue moving forward. The price seems a little high especially since I need to order other certificates for this case.
Very convenient however a little pricey
Easy and a little expensive, but beats making phone calls!
Easy and a little expensive. However, very user friendly.
Don't know how to rate it yet!
Made me feel at ease applying for birth certificate copy at first. But process took longer because of my DL photo ended up having to be uploaded because they didn't accept the first one, then didn't accept my second one because it wasn't angled properly or something, I guess. They sent me an example of how it should be which exactly what I sent, it was on a black surface with no glare lighting but still wasn't acceptable so had to do 3 different pic takes to make sure they would accept it AND they did finally! So just make sure you do it correctly when having to upload your photo. Any way AND now after reading some very recent reviews AFTER I applied online and paid all the fee's etc I am very truly un at EASE. Maybe a little anxiety, possible nail biting. I just pray I don't get ripped off after I did the extra work and money to get sooner delivery :(... Soo crap.. I don't know how too rate this yet.. It's been 2 days since my application, which they did say it would take 1-2 days after the review and I would get an email to continue the steps 1-4, Soo now it's a wait game. But I can say I will never do online again if I ever had to get another copy. NOT worth the extra money or anxiety. :):)
Easy
Easy, quick, and less expensive than other sites where I was charged $100 just for an application fee
Cannot contact the apostille department [REDACTED]
Cannot contact the apostille department. They are completely unresponsive. Paid $152 for an expedited process. Update: The apostille department reached out with clear communication. They are processing my apostille, but it takes 3-5 weeks when 8-12 days was listed, hence the 4-star review (assuming all else goes well :) )
I got my birth cert quickly.
I ordered a copy of my birth certificate. Then I went and read the reviews. I thought for sure I would have problems. I have received my birth certificate and I'm completely satisfied. It didn't take long at all. I did order UPS next day air.
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